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Dell laptop display is messed up


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#1 vt1991

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Posted 04 October 2013 - 07:05 AM

My Dell XPS M1530 screen suddenly is appearing with duplicate split scrren with dense horizontal lines across the screen. I have attached a picture of how it looks. I have tried restarting. Attached to an external display and it is the same. I tried booting to safe mode and still the same. Could someone suggest what elsei can do?

Attached Files


Edited by vt1991, 04 October 2013 - 07:20 AM.


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#2 cryptodan

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Posted 04 October 2013 - 07:39 AM

Your video card has failed, and your motherboard will likely need to be replaced. I would recommend its time to buy a new lap top if this one is out of warranty.

#3 Will5200

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Posted 04 October 2013 - 08:06 AM

I agree, hardware issue.



#4 vt1991

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Posted 10 November 2013 - 09:34 AM

Thanks to all who replied. Will I be able to use an external monitor if I purchased a USB video adapter? If so, do you have any suggestions for which kind of card I should buy?

#5 Quantum41

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Posted 10 November 2013 - 02:40 PM

Your going to need a new laptop for the hardware failure. Your video card has failed so an external display wont change anything. The external display still uses the video card in the laptop so its going to look the same. 


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