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Problem Laptop


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#1 TheMadOne

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Posted 03 October 2013 - 07:46 PM

Evening all!  I'm new here, but I've been repairing PCs most of my life but now I need a bit more help than what I can muster on my own!

 

I'm repairing a laptop for a friend at work, a Toshiba Satellite L455D-S5976 running Win 7.  Problem is, it wont boot up properly.  It will boot, show the desktop for a few seconds, and screen will go white.  So I reboot into Safe Mode.  Same thing.  And again, it does it in Safe Mode with Networking.  The only way that I've gotten it to boot up properly is to run it in Command Line Mode, and I've gotten as far as running Farbar Recovery Scan Tool.  I tried googling quite unsuccessfully how to build my own fixit.txt for Farbar to use; as I said, unsucessfully.  Below is my FRST.txt log

 

FRST.txt :

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 03-10-2013
Ran by SYSTEM on MININT-1R9RTVP on 03-10-2013 17:19:17
Running from F:\
Windows 7 Home Premium (X86) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [] - [x]
HKLM\...\Run: [StartCCC] - C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2009-07-29] (Advanced Micro Devices, Inc.)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [7625248 2009-07-28] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1545512 2009-07-20] (Synaptics Incorporated)
HKLM\...\Run: [SVPWUTIL] - C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe [352256 2009-07-09] (TOSHIBA CORPORATION)
HKLM\...\Run: [HWSetup] - C:\Program Files\TOSHIBA\Utilities\HWSetup.exe [425984 2009-06-02] (TOSHIBA Electronics, Inc.)
HKLM\...\Run: [KeNotify] - C:\Program Files\TOSHIBA\Utilities\KeNotify.exe [34088 2009-01-13] (TOSHIBA CORPORATION)
HKLM\...\Run: [TPwrMain] - C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [476512 2009-08-05] (TOSHIBA Corporation)
HKLM\...\Run: [SmoothView] - C:\Program Files\Toshiba\SmoothView\SmoothView.exe [460088 2009-07-28] (TOSHIBA Corporation)
HKLM\...\Run: [00TCrdMain] - C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [738616 2009-08-05] (TOSHIBA Corporation)
HKLM\...\Run: [ToshibaServiceStation] - C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe [1294136 2009-08-17] (TOSHIBA Corporation)
HKLM\...\Run: [TosSENotify] - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [611672 2009-08-03] (TOSHIBA Corporation)
HKLM\...\Run: [NortonOnlineBackupReminder] - C:\Program Files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe [529256 2009-07-16] (Toshiba)
HKLM\...\Run: [My Web Search Bar Search Scope Monitor] - C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe [34336 2012-03-04] (MyWebSearch.com)
HKLM\...\Run: [MyWebSearch Email Plugin] - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe [38408 2012-03-04] (MyWebSearch.com)
HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [947152 2013-01-27] (Microsoft Corporation)
HKLM\...\Run: [Sendori Tray] - C:\Program Files\Sendori\SendoriTray.exe [82792 2012-08-22] (Sendori, Inc.)
HKU\tina\...\Run: [MyTOSHIBA] - C:\Program Files\TOSHIBA\My Toshiba\MyToshiba.exe [ 2009-08-06] (TOSHIBA)
HKU\tina\...\Run: [MyWebSearch Email Plugin] - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe [ 2012-03-04] (MyWebSearch.com)
HKU\tina\...\Run: [Driver Manager] - C:\Program Files\Driver Manager\Driver Manager\DriverManager.exe [ 2013-06-25] (PC Drivers Headquarters)
HKU\tina\...\Run: [Smart PC Cleaner] - C:\Program Files\Smart PC Cleaner\SPCLauncher.exe [ 2013-03-09] (Smart PC Cleaner)
HKU\tina\...\Winlogon: [Shell] C:\Users\tina\AppData\Roaming\dbu32.ocx,explorer.exe <==== ATTENTION
Startup: C:\Users\tina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)

========================== Services (Whitelisted) =================

S2 cfWiMAXService; C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [185712 2009-08-10] (TOSHIBA CORPORATION)
S2 ConfigFree Service; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [46448 2009-03-10] (TOSHIBA CORPORATION)
S3 GameConsoleService; C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe [250616 2009-05-22] (WildTangent, Inc.)
S2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [20456 2013-01-27] (Microsoft Corporation)
S2 MyWebSearchService; C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe [34320 2012-03-04] (MyWebSearch.com)
S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [295232 2013-01-27] (Microsoft Corporation)
S2 Norton PC Checkup Application Launcher; C:\Program Files\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe [132056 2012-07-03] (Symantec Corporation)
S2 PCCUJobMgr; C:\Program Files\Norton PC Checkup\Engine\2.0.15.91\diMaster.dll [132984 2011-09-29] (Symantec Corporation)
S2 Sendori Interceptor; C:\Program Files\Sendori\Sendori.Service.exe [14696 2012-08-22] (sendori)
S3 TMachInfo; C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [51512 2009-08-17] (TOSHIBA Corporation)
S3 TOSHIBA HDD SSD Alert Service; C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [111960 2009-08-03] (TOSHIBA Corporation)

==================== Drivers (Whitelisted) ====================

S0 CLFS; C:\Windows\System32\CLFS.sys [249408 2009-07-13] (Microsoft Corporation)
S0 LPCFilter; C:\Windows\System32\DRIVERS\LPCFilter.sys [36208 2009-07-02] (COMPAL ELECTRONIC INC.)
S0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [195296 2013-01-20] (Microsoft Corporation)
S3 RTL8187Se; C:\Windows\System32\DRIVERS\RTL8187Se.sys [372736 2009-08-13] (Realtek Semiconductor Corporation                           )
S3 RSUSBSTOR; System32\Drivers\RtsUStor.sys [x]
S3 RtsUIR; system32\DRIVERS\Rts516xIR.sys [x]
S3 USBCCID; system32\DRIVERS\RtsUCcid.sys [x]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-10-03 17:19 - 2013-10-03 17:19 - 00000000 ____D C:\FRST
2013-10-03 16:03 - 2013-10-03 16:06 - 00004920 _____ C:\Users\tina\Desktop\Rkill.txt
2013-10-03 16:03 - 2013-10-03 16:03 - 00000000 ____D C:\Users\tina\Desktop\rkill

==================== One Month Modified Files and Folders =======

2013-10-03 17:19 - 2013-10-03 17:19 - 00000000 ____D C:\FRST
2013-10-03 16:09 - 2010-07-15 03:44 - 01166814 _____ C:\Windows\WindowsUpdate.log
2013-10-03 16:07 - 2012-01-28 04:11 - 00065536 _____ C:\Windows\System32\Ikeext.etl
2013-10-03 16:07 - 2009-07-13 20:39 - 00039865 _____ C:\Windows\setupact.log
2013-10-03 16:06 - 2013-10-03 16:03 - 00004920 _____ C:\Users\tina\Desktop\Rkill.txt
2013-10-03 16:06 - 2009-08-27 20:12 - 00726444 _____ C:\Windows\System32\PerfStringBackup.INI
2013-10-03 16:03 - 2013-10-03 16:03 - 00000000 ____D C:\Users\tina\Desktop\rkill
2013-10-03 15:47 - 2009-07-13 18:37 - 00000000 ____D C:\Windows\tracing
2013-10-03 15:28 - 2009-08-27 20:23 - 00217162 _____ C:\Windows\PFRO.log
2013-09-30 17:01 - 2013-07-21 09:17 - 00000000 ____D C:\ProgramData\mvd

Some content of TEMP:
====================
C:\Users\tina\AppData\Local\Temp\100796395.exe
C:\Users\tina\AppData\Local\Temp\DefaultAssets.exe
C:\Users\tina\AppData\Local\Temp\DefaultOfflineContent.exe
C:\Users\tina\AppData\Local\Temp\dt_4egyp.dll
C:\Users\tina\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\tina\AppData\Local\Temp\GoogleChromeInstaller.exe
C:\Users\tina\AppData\Local\Temp\InstallNorton.exe
C:\Users\tina\AppData\Local\Temp\ms0cfg32.exe
C:\Users\tina\AppData\Local\Temp\NLStubInstallerResources.dll
C:\Users\tina\AppData\Local\Temp\PCCheckupInstaller.exe
C:\Users\tina\AppData\Local\Temp\PCCU_Installer.exe
C:\Users\tina\AppData\Local\Temp\SkypeSetup.exe
C:\Users\tina\AppData\Local\Temp\SymcPCCUInstaller.exe


==================== Known DLLs (Whitelisted) ============


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

17
Restore point made on: 2013-04-20 03:26:56
Restore point made on: 2013-04-26 12:40:59
Restore point made on: 2013-04-26 14:30:54
Restore point made on: 2013-05-23 15:46:44
Restore point made on: 2013-05-25 05:39:28
Restore point made on: 2013-05-27 11:16:58
Restore point made on: 2013-06-01 07:29:03
Restore point made on: 2013-06-07 03:53:53
Restore point made on: 2013-06-15 03:51:19
Restore point made on: 2013-06-20 12:01:28
Restore point made on: 2013-06-24 14:44:42
Restore point made on: 2013-06-30 08:03:16
Restore point made on: 2013-07-03 09:24:00
Restore point made on: 2013-07-07 07:12:16
Restore point made on: 2013-07-08 14:40:42
Restore point made on: 2013-07-19 13:38:12
Restore point made on: 2013-07-20 04:25:41

==================== Memory info ===========================

Percentage of memory in use: 21%
Total physical RAM: 1790.42 MB
Available physical RAM: 1401.41 MB
Total Pagefile: 1790.42 MB
Available Pagefile: 1413.45 MB
Total Virtual: 2047.88 MB
Available Virtual: 1945.55 MB

==================== Drives ================================

Drive c: (TI105866W0A) (Fixed) (Total:223.33 GB) (Free:181.82 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (System) (Fixed) (Total:1.46 GB) (Free:1.28 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive f: () (Removable) (Total:2.24 GB) (Free:2.11 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 233 GB) (Disk ID: 96360D50)
Partition 1: (Active) - (Size=1 GB) - (Type=27)
Partition 2: (Not Active) - (Size=223 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=8 GB) - (Type=17)

========================================================
Disk: 1 (Size: 8 GB) (Disk ID: 7136870C)
Partition 1: (Active) - (Size=2 GB) - (Type=0B)


LastRegBack: 2013-07-08 15:49

==================== End Of Log ============================

 

If someone could give me a bit of help, I'd be very greatful.  Thanks in advance!



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#2 gringo_pr

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Posted 03 October 2013 - 08:24 PM


Hello TheMadOne

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
HKU\tina\...\Winlogon: [Shell] C:\Users\tina\AppData\Roaming\dbu32.ocx,explorer.exe <==== ATTENTION
C:\Users\tina\AppData\Local\Temp\100796395.exe
C:\Users\tina\AppData\Local\Temp\DefaultAssets.exe
C:\Users\tina\AppData\Local\Temp\DefaultOfflineContent.exe
C:\Users\tina\AppData\Local\Temp\dt_4egyp.dll
C:\Users\tina\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\tina\AppData\Local\Temp\GoogleChromeInstaller.exe
C:\Users\tina\AppData\Local\Temp\InstallNorton.exe
C:\Users\tina\AppData\Local\Temp\ms0cfg32.exe
C:\Users\tina\AppData\Local\Temp\NLStubInstallerResources.dll
C:\Users\tina\AppData\Local\Temp\PCCheckupInstaller.exe
C:\Users\tina\AppData\Local\Temp\PCCU_Installer.exe
C:\Users\tina\AppData\Local\Temp\SkypeSetup.exe
C:\Users\tina\AppData\Local\Temp\SymcPCCUInstaller.exe
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 TheMadOne

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Posted 03 October 2013 - 08:41 PM

Gringo,

    Thanks for the quick reply!  The results of of FRST in Fixlog.txt are as follows:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 03-10-2013
Ran by SYSTEM at 2013-10-03 18:33:03 Run:1
Running from F:\
Boot Mode: Recovery

==============================================

Content of fixlist:
*****************
HKU\tina\...\Winlogon: [Shell] C:\Users\tina\AppData\Roaming\dbu32.ocx,explorer.exe <==== ATTENTION
C:\Users\tina\AppData\Local\Temp\100796395.exe
C:\Users\tina\AppData\Local\Temp\DefaultAssets.exe
C:\Users\tina\AppData\Local\Temp\DefaultOfflineContent.exe
C:\Users\tina\AppData\Local\Temp\dt_4egyp.dll
C:\Users\tina\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\tina\AppData\Local\Temp\GoogleChromeInstaller.exe
C:\Users\tina\AppData\Local\Temp\InstallNorton.exe
C:\Users\tina\AppData\Local\Temp\ms0cfg32.exe
C:\Users\tina\AppData\Local\Temp\NLStubInstallerResources.dll
C:\Users\tina\AppData\Local\Temp\PCCheckupInstaller.exe
C:\Users\tina\AppData\Local\Temp\PCCU_Installer.exe
C:\Users\tina\AppData\Local\Temp\SkypeSetup.exe
C:\Users\tina\AppData\Local\Temp\SymcPCCUInstaller.exe
*****************

HKU\tina\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value deleted successfully.
C:\Users\tina\AppData\Local\Temp\100796395.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\DefaultAssets.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\DefaultOfflineContent.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\dt_4egyp.dll => Moved successfully.
C:\Users\tina\AppData\Local\Temp\FlashPlayerUpdate.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\GoogleChromeInstaller.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\InstallNorton.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\ms0cfg32.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\NLStubInstallerResources.dll => Moved successfully.
C:\Users\tina\AppData\Local\Temp\PCCheckupInstaller.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\PCCU_Installer.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\SkypeSetup.exe => Moved successfully.
C:\Users\tina\AppData\Local\Temp\SymcPCCUInstaller.exe => Moved successfully.

==== End of Fixlog ====

 

The computer now boots up to the desktop in normal mode, albeit slowly.  Molasses slowly.  Thanks so much for the help!



#4 gringo_pr

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Posted 03 October 2013 - 08:53 PM



Hello TheMadOne

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 TheMadOne

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Posted 03 October 2013 - 09:23 PM

ADWCleaner

 

# AdwCleaner v3.006 - Report created 03/10/2013 at 19:02:40
# Updated 01/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)
# Username : tina - TINA-PC
# Running from : C:\Users\tina\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1Y549JDR\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : MyWebSearchService

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\Browser Manager
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\smart pc cleaner
Folder Deleted : C:\Program Files\BabylonToolbar
Folder Deleted : C:\Program Files\FunWebProducts
Folder Deleted : C:\Program Files\MyWebSearch
Folder Deleted : C:\Program Files\smart pc cleaner
Folder Deleted : C:\Users\tina\AppData\Local\getsav-in
Folder Deleted : C:\Users\tina\AppData\Local\Giant Savings
Folder Deleted : C:\Users\tina\AppData\Local\Temp\boost_interprocess
Folder Deleted : C:\Users\tina\AppData\LocalLow\BabylonToolbar
Folder Deleted : C:\Users\tina\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\tina\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\tina\AppData\Roaming\Babylon
Folder Deleted : C:\Users\tina\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndkhncnongaclekkbelchmeafffimifj
File Deleted : C:\Users\Public\Desktop\Search The Web.url
File Deleted : C:\windows\system32\f3PSSavr.scr

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [m3ffxtbr@mywebsearch.com]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndkhncnongaclekkbelchmeafffimifj
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [MyWebSearch Email Plugin]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Smart PC Cleaner]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\b
Key Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd
Key Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd.1
Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore
Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore.1
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.DataControl
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.DataControl.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HistoryKillerScheduler
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HistoryKillerScheduler.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HistorySwatterControlBar
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HistorySwatterControlBar.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HTMLMenu
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HTMLMenu.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HTMLMenu.2
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.IECookiesManager
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.IECookiesManager.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.KillerObjManager
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.KillerObjManager.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.PopSwatterBarButton
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.PopSwatterBarButton.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.PopSwatterSettingsControl
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.PopSwatterSettingsControl.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.ChatSessionPlugin
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Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.HTMLPanel
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.HTMLPanel.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.MultipleButton
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.MultipleButton.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.OutlookAddin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.OutlookAddin.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.PseudoTransparentPlugin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.PseudoTransparentPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.ThirdPartyInstaller
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Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.UrlAlertButton
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.UrlAlertButton.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearchToolBar.SettingsPlugin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearchToolBar.SettingsPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearchToolBar.ToolbarPlugin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearchToolBar.ToolbarPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
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Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll
Key Deleted : HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss
Key Deleted : HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins\MyWebSearch.OutlookAddin
Key Deleted : HKLM\SOFTWARE\Microsoft\Office\Word\Addins\MyWebSearch.OutlookAddin
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings-InternalInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings-InternalInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows Media\Wmsdk\Sources [F3PopularScreenSavers]
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Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\post platform [FunWebProducts]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [MyWebSearch Email Plugin]
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Key Deleted : HKCU\Software\9578f8cb73aba15
Key Deleted : HKLM\SOFTWARE\9578f8cb73aba15
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [My Web Search Bar Search Scope Monitor]
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Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98D9753D-D73B-42D5-8C85-4469CDA897AB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9FF05104-B030-46FC-94B8-81276E4E27DF}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E79DFBCA-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45DD-9B68-D6A12C30E5D7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8375D9C8-634F-4ECB-8CF5-C7416BA5D542}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48DD-9B6D-7A13A3E42127}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40FD-8DAE-FF14757F60C7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467E-B8D4-7786EDA79AE0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467E-B8D4-7786EDA79AE0}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{07B18EA9-A523-4961-B6BB-170DE4475CCA}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{98889811-442D-49DD-99D7-DC866BE87DBC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{07B18EA9-A523-4961-B6BB-170DE4475CCA}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00A6FAF6-072E-44CF-8957-5838F569A31D}]
Key Deleted : HKCU\Software\BabylonToolbar
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\installedbrowserextensions
Key Deleted : HKCU\Software\MyWebSearch
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Deleted : HKCU\Software\AppDataLow\Software\Giant Savings
Key Deleted : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\BabylonToolbar
Key Deleted : HKLM\Software\FocusInteractive
Key Deleted : HKLM\Software\Fun Web Products
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\Software\MyWebSearch
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\mywebsearch bar uninstall

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16635


-\\ Google Chrome v28.0.1500.72

[ File : C:\Users\tina\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [24415 octets] - [03/10/2013 19:00:27]
AdwCleaner[S0].txt - [24811 octets] - [03/10/2013 19:02:40]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [24872 octets] ##########

 

JRT.txt:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.3 (09.27.2013:1)
OS: Windows 7 Home Premium x86
Ran by tina on Thu 10/03/2013 at 19:11:28.42
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mywebsearch.skinlauncher
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mywebsearch.skinlauncher.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mywebsearch.skinlaunchersettings
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mywebsearch.skinlaunchersettings.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110011441179}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110011441179}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{913454AC-C117-4A36-B4E7-455C16725234}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{913454AC-C117-4A36-B4E7-455C16725234}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish games"
Successfully deleted: [Folder] "C:\Users\tina\AppData\Roaming\pccustubinstaller"



~~~ Chrome

Successfully deleted: [Folder] C:\Users\tina\appdata\local\Google\Chrome\User Data\Default\Extensions\ndkhncnongaclekkbelchmeafffimifj



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 10/03/2013 at 19:15:00.58
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Things are moving lots quicker now
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 03 October 2013 - 09:38 PM


Hello TheMadOne

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 TheMadOne

TheMadOne
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  • Local time:06:34 PM

Posted 06 October 2013 - 03:12 PM

Sorry for the delay in response.  Work and family take priority over repairing a computer thats not mine.  Here is the output from ComboFix

 

ComboFix 13-10-04.02 - tina 10/05/2013  15:36:54.2.1 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1790.968 [GMT -7:00]
Running from: c:\users\tina\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-05 to 2013-10-05  )))))))))))))))))))))))))))))))
.
.
2013-10-05 22:43 . 2013-10-05 22:43    --------    d-----w-    c:\windows\system32\config\systemprofile\AppData\Local\temp
2013-10-05 22:43 . 2013-10-05 22:43    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-10-04 03:12 . 2013-08-05 01:56    133056    ----a-w-    c:\windows\system32\drivers\ataport.sys
2013-10-04 03:12 . 2013-08-08 01:03    2348544    ----a-w-    c:\windows\system32\win32k.sys
2013-10-04 03:12 . 2013-10-05 22:43    --------    d-----w-    c:\users\tina\AppData\Local\temp
2013-10-04 02:13 . 2013-07-09 05:03    3913664    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-10-04 02:13 . 2013-07-09 05:03    3968960    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-10-04 02:13 . 2013-07-09 04:53    1289096    ----a-w-    c:\windows\system32\ntdll.dll
2013-10-04 02:13 . 2013-07-25 08:57    1620992    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-10-04 02:13 . 2013-07-09 04:50    652800    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-10-04 02:13 . 2013-07-09 04:52    175104    ----a-w-    c:\windows\system32\wintrust.dll
2013-10-04 02:13 . 2013-07-09 04:46    1166848    ----a-w-    c:\windows\system32\crypt32.dll
2013-10-04 02:13 . 2013-07-09 04:46    140288    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-10-04 02:13 . 2013-07-09 04:46    103936    ----a-w-    c:\windows\system32\cryptnet.dll
2013-10-04 02:11 . 2013-10-04 02:11    --------    d-----w-    c:\windows\ERUNT
2013-10-04 02:11 . 2013-07-06 05:05    1293760    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-10-04 02:09 . 2013-10-04 02:09    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-04 01:59 . 2013-09-05 04:58    718712    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A42DB098-58A9-4E99-96B4-6628D91CE242}\gapaengine.dll
2013-10-04 01:56 . 2013-09-16 07:50    7328304    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{00B9585C-5C2E-46EB-86C7-D29E0495AB96}\mpengine.dll
2013-10-04 01:56 . 2013-10-04 02:26    --------    d-----w-    c:\programdata\Spybot - Search & Destroy
2013-10-04 01:55 . 2009-01-25 20:14    15224    ----a-w-    c:\windows\system32\sdnclean.exe
2013-10-04 01:54 . 2013-10-04 02:28    --------    d-----w-    c:\program files\Spybot - Search & Destroy 2
2013-10-04 01:54 . 2013-10-04 01:54    --------    d-----w-    c:\users\tina\AppData\Local\Programs
2013-10-04 01:19 . 2013-10-04 01:19    --------    d-----w-    C:\FRST
2013-10-03 23:33 . 2013-10-03 23:33    --------    d-----w-    c:\users\tina\AppData\Local\ElevatedDiagnostics
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-04 02:09 . 2013-06-07 10:08    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-04 02:08 . 2013-06-15 02:21    17154952    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-07-19 21:38 . 2011-03-31 21:18    698504    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files\Yahoo!\Companion\Installs\cpn1\yt.dll" [2013-08-07 1561880]
.
[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]
[HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin.1]
[HKEY_CLASSES_ROOT\TypeLib\{003028C2-EA1C-4676-A316-B5CB50917002}]
[HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MyTOSHIBA"="c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe" [2009-08-06 264048]
"Driver Manager"="c:\program files\Driver Manager\Driver Manager\DriverManager.exe" [2013-06-25 3964792]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-30 98304]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-07-29 7625248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-07-21 1545512]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2009-07-10 352256]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2009-06-02 425984]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2009-01-14 34088]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-08-05 476512]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-08-05 738616]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-08-17 1294136]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-08-04 611672]
"NortonOnlineBackupReminder"="c:\program files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" [2009-07-16 529256]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"Sendori Tray"="c:\program files\Sendori\SendoriTray.exe" [2012-08-22 82792]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2013-07-25 5624784]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SPReview"="c:\windows\System32\SPReview\SPReview.exe" [2013-03-25 280576]
.
c:\users\tina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2012-11-09 160944]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 100328]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 295232]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-05-16 1817560]
R3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-05-16 1033688]
R3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-05-15 171928]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-19 1343400]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-07-30 176128]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [2009-08-11 185712]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-11 46448]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe [2012-07-03 132056]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\Norton PC Checkup\Engine\2.0.15.91\ccSvcHst.exe [2011-09-29 126392]
S2 Sendori Interceptor;Sendori Interceptor;c:\program files\Sendori\Sendori.Service.exe [2012-08-22 14696]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-05-23 167936]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-08-17 51512]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-08-04 111960]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}]
2009-08-06 16:15    264048    ----a-w-    c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-19 21:44    1173456    ----a-w-    c:\program files\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-05 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-07 02:09]
.
2013-10-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-12-04 17:49]
.
2013-10-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-12-04 17:49]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
LSP: c:\windows\system32\Sendori.dll
TCP: DhcpNameServer = 192.168.0.1
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Engine\2.0.15.91\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files\Norton PC Checkup\Engine\2.0.15.91\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-05  15:45:28
ComboFix-quarantined-files.txt  2013-10-05 22:45
ComboFix2.txt  2013-10-04 03:12
.
Pre-Run: 195,314,102,272 bytes free
Post-Run: 195,085,578,240 bytes free
.
- - End Of File - - B0E1805B07EAFC0F252E83B259D203FE
5B5E648D12FCADC244C1EC30318E1EB9
 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:06:34 PM

Posted 06 October 2013 - 08:56 PM


Hello TheMadOne

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 TheMadOne

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Posted 06 October 2013 - 09:36 PM

ComboFix 13-10-04.02 - tina 10/06/2013  19:11:06.3.1 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1790.901 [GMT -7:00]
Running from: c:\users\tina\Downloads\ComboFix.exe
Command switches used :: c:\users\tina\Downloads\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-07 to 2013-10-07  )))))))))))))))))))))))))))))))
.
.
2013-10-07 02:17 . 2013-10-07 02:17    --------    d-----w-    c:\windows\system32\config\systemprofile\AppData\Local\temp
2013-10-07 02:17 . 2013-10-07 02:17    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-10-05 22:46 . 2013-09-16 07:50    7328304    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FCC8F5D6-9278-4A64-BA28-0B38E5550376}\mpengine.dll
2013-10-04 03:12 . 2013-08-05 01:56    133056    ----a-w-    c:\windows\system32\drivers\ataport.sys
2013-10-04 03:12 . 2013-08-08 01:03    2348544    ----a-w-    c:\windows\system32\win32k.sys
2013-10-04 03:12 . 2013-10-07 02:17    --------    d-----w-    c:\users\tina\AppData\Local\temp
2013-10-04 02:13 . 2013-07-09 05:03    3913664    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-10-04 02:13 . 2013-07-09 05:03    3968960    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-10-04 02:13 . 2013-07-09 04:53    1289096    ----a-w-    c:\windows\system32\ntdll.dll
2013-10-04 02:13 . 2013-07-25 08:57    1620992    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-10-04 02:13 . 2013-07-09 04:50    652800    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-10-04 02:13 . 2013-07-09 04:52    175104    ----a-w-    c:\windows\system32\wintrust.dll
2013-10-04 02:13 . 2013-07-09 04:46    1166848    ----a-w-    c:\windows\system32\crypt32.dll
2013-10-04 02:13 . 2013-07-09 04:46    140288    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-10-04 02:13 . 2013-07-09 04:46    103936    ----a-w-    c:\windows\system32\cryptnet.dll
2013-10-04 02:11 . 2013-10-04 02:11    --------    d-----w-    c:\windows\ERUNT
2013-10-04 02:11 . 2013-07-06 05:05    1293760    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-10-04 02:09 . 2013-10-04 02:09    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-04 01:59 . 2013-09-05 04:58    718712    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A42DB098-58A9-4E99-96B4-6628D91CE242}\gapaengine.dll
2013-10-04 01:56 . 2013-09-16 07:50    7328304    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-04 01:56 . 2013-10-04 02:26    --------    d-----w-    c:\programdata\Spybot - Search & Destroy
2013-10-04 01:55 . 2009-01-25 20:14    15224    ----a-w-    c:\windows\system32\sdnclean.exe
2013-10-04 01:54 . 2013-10-04 02:28    --------    d-----w-    c:\program files\Spybot - Search & Destroy 2
2013-10-04 01:54 . 2013-10-04 01:54    --------    d-----w-    c:\users\tina\AppData\Local\Programs
2013-10-04 01:19 . 2013-10-04 01:19    --------    d-----w-    C:\FRST
2013-10-03 23:33 . 2013-10-03 23:33    --------    d-----w-    c:\users\tina\AppData\Local\ElevatedDiagnostics
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-04 02:09 . 2013-06-07 10:08    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-04 02:08 . 2013-06-15 02:21    17154952    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-07-19 21:38 . 2011-03-31 21:18    698504    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files\Yahoo!\Companion\Installs\cpn1\yt.dll" [2013-08-07 1561880]
.
[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]
[HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin.1]
[HKEY_CLASSES_ROOT\TypeLib\{003028C2-EA1C-4676-A316-B5CB50917002}]
[HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MyTOSHIBA"="c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe" [2009-08-06 264048]
"Driver Manager"="c:\program files\Driver Manager\Driver Manager\DriverManager.exe" [2013-06-25 3964792]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-30 98304]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-07-29 7625248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-07-21 1545512]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2009-07-10 352256]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2009-06-02 425984]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2009-01-14 34088]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-08-05 476512]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-08-05 738616]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-08-17 1294136]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-08-04 611672]
"NortonOnlineBackupReminder"="c:\program files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" [2009-07-16 529256]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"Sendori Tray"="c:\program files\Sendori\SendoriTray.exe" [2012-08-22 82792]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2013-07-25 5624784]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SPReview"="c:\windows\System32\SPReview\SPReview.exe" [2013-03-25 280576]
.
c:\users\tina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2012-11-09 160944]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 100328]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 295232]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-05-16 1817560]
R3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-05-16 1033688]
R3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-05-15 171928]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-19 1343400]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-07-30 176128]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [2009-08-11 185712]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-11 46448]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe [2013-10-06 132504]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\Norton PC Checkup\Engine\2.0.15.91\ccSvcHst.exe [2011-09-29 126392]
S2 Sendori Interceptor;Sendori Interceptor;c:\program files\Sendori\Sendori.Service.exe [2012-08-22 14696]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-05-23 167936]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-08-17 51512]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-08-04 111960]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}]
2009-08-06 16:15    264048    ----a-w-    c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-19 21:44    1173456    ----a-w-    c:\program files\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-07 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-07 02:09]
.
2013-10-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-12-04 17:49]
.
2013-10-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-12-04 17:49]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
LSP: c:\windows\system32\Sendori.dll
TCP: DhcpNameServer = 192.168.0.1
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Engine\2.0.15.91\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files\Norton PC Checkup\Engine\2.0.15.91\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-06  19:19:38
ComboFix-quarantined-files.txt  2013-10-07 02:19
ComboFix2.txt  2013-10-05 22:45
ComboFix3.txt  2013-10-04 03:12
.
Pre-Run: 197,750,927,360 bytes free
Post-Run: 197,868,785,664 bytes free
.
- - End Of File - - 93718527FADA41B0DD7A51CF021B0622
5B5E648D12FCADC244C1EC30318E1EB9
 

 

The computer is running quite smoothly compared to when I got it up and running. 



#10 gringo_pr

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Posted 06 October 2013 - 09:48 PM


Hello TheMadOne

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 TheMadOne

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Posted 06 October 2013 - 10:05 PM

Here is Add-Remove Programs.txt as you requested

 

 Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX
Adobe Reader 9.1
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Compatibility Pack for the 2007 Office system
Driver Manager
GameNutt Packages
Google Chrome
Google Toolbar for Internet Explorer
Internet TV for Windows Media Center
Java™ 6 Update 14
Junk Mail filter update
Label@Once 1.0
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSVCRT
MyToshiba
NetZero Launcher
Norton Internet Security
Norton PC Checkup
PlayReady PC Runtime x86
Quickbooks Financial Center
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760588) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760823) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2760583) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2767773) 32-Bit Edition
Sendori
Skype Launcher
Skype™ 6.0
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Toshiba Application and Driver Installer
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Online Backup
Toshiba Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
ToshibaRegistration
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Utility Common Driver
WildTangent Games
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Yahoo! Toolbar
 



#12 gringo_pr

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Posted 06 October 2013 - 10:07 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9.1
      Java™ 6 Update 14
      Sendori



Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 TheMadOne

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Posted 07 October 2013 - 08:16 PM

Results of MBAM:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.10.07.12
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 10.0.9200.16686
tina :: TINA-PC [administrator]
 
10/7/2013 5:43:51 PM
mbam-log-2013-10-07 (17-43-51).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 200091
Time elapsed: 11 minute(s), 28 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 2
C:\Users\tina\AppData\Roaming\dbu32.ocx (Trojan.Winlock) -> Quarantined and deleted successfully.
C:\Users\tina\AppData\Roaming\defender (Rogue.Installer.Gen) -> Quarantined and deleted successfully.
 
(end)
 
 
Results of HijackThis:
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:11:00 PM, on 10/7/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16686)
Boot mode: Normal
 
Running processes:
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Norton PC Checkup\Engine\2.0.15.91\ccSvcHst.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\tina\Downloads\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.15.91\ccSvcHst.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
 
--
End of file - 7425 bytes
 
 
I've encountered no problems thus far with the laptop, and everything seems to be going great with it!  Thanks!


#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 07 October 2013 - 08:58 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"<http://go.microsoft.com/fwlink/?LinkID=122915>" /build:7601 (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"<http://go.microsoft.com/fwlink/?LinkID=122915>" /build:7601 (User 'Default user')


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 TheMadOne

TheMadOne
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Posted 08 October 2013 - 08:22 PM

The results of ESET are thus:
 
C:\AdwCleaner\Quarantine\C\Program Files\BabylonToolbar\BabylonToolbar\1.8.4.9\BabylonToolbarApp.dll.vir a variant of Win32/Toolbar.Montiera.A application
C:\AdwCleaner\Quarantine\C\Program Files\BabylonToolbar\BabylonToolbar\1.8.4.9\BabylonToolbarEng.dll.vir probably a variant of Win32/Toolbar.Montiera.A application
C:\AdwCleaner\Quarantine\C\Program Files\BabylonToolbar\BabylonToolbar\1.8.4.9\BabylonToolbarsrv.exe.vir a variant of Win32/Toolbar.Montiera.A application
C:\AdwCleaner\Quarantine\C\Program Files\BabylonToolbar\BabylonToolbar\1.8.4.9\BabylonToolbarTlbr.dll.vir a variant of Win32/Toolbar.Montiera.F application
C:\AdwCleaner\Quarantine\C\Program Files\BabylonToolbar\BabylonToolbar\1.8.4.9\bh\BabylonToolbar.dll.vir a variant of Win32/Toolbar.Escort.A application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3DTACTL.DLL.vir Win32/FunWeb application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL.vir Win32/FunWeb application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3HKSTUB.DLL.vir a variant of Win32/Toolbar.MyWebSearch.G application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3HTMLMU.DLL.vir Win32/Toolbar.MyWebSearch.B application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3HTTPCT.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3IMSTUB.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3POPSWT.DLL.vir Win32/FunWeb application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3REGHK.DLL.vir a variant of Win32/Toolbar.MyWebSearch.I application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3REPROX.DLL.vir Win32/Toolbar.MyWebSearch.D application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE.vir Win32/FunWeb application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3SCRCTR.DLL.vir Win32/Toolbar.MyWebSearch.P application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL.vir Win32/FunWeb application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3AUXSTB.DLL.vir Win32/Toolbar.MyWebSearch.H application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3DLGHK.DLL.vir a variant of Win32/Toolbar.MyWebSearch.I application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3HTML.DLL.vir Win32/Toolbar.MyWebSearch.F application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3IDLE.DLL.vir Win32/Toolbar.MyWebSearch.P application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3IEOVR.DLL.vir Win32/Toolbar.MyWebSearch.P application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3IMPIPE.EXE.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3MSG.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL.vir Win32/Toolbar.MyWebSearch.J application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3PLUGIN.DLL.vir a variant of Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL.vir Win32/Toolbar.MyWebSearch.P application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3SKPLAY.EXE.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3SLSRCH.EXE.vir Win32/Toolbar.MyWebSearch.J application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3SRCHMN.EXE.vir a variant of Win32/Toolbar.MyWebSearch.W application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\M3TPINST.DLL.vir Win32/Toolbar.MyWebSearch.I application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL.vir a variant of Win32/Toolbar.MyWebSearch.W application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\MWSMLBTN.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\MWSOEPLG.DLL.vir Win32/Toolbar.MyWebSearch.J application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\MWSSVC.EXE.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\MWSUABTN.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\NPMYWEBS.DLL.vir Win32/Toolbar.MyWebSearch application
C:\AdwCleaner\Quarantine\C\Program Files\smart pc cleaner\SPCSmartScan.exe.vir a variant of Win32/Adware.SpeedingUpMyPC.C application
C:\AdwCleaner\Quarantine\C\Users\tina\AppData\Local\getsav-in\ie\getsav-in_1374429901.dll.vir a variant of Win32/Adware.CouponAmazing.A application
C:\AdwCleaner\Quarantine\C\Users\tina\AppData\LocalLow\FunWebProducts\Installr\Cache\0586CECF.exe.vir a variant of Win32/Toolbar.MyWebSearch.O application
C:\AdwCleaner\Quarantine\C\windows\system32\f3PSSavr.scr.vir Win32/Toolbar.MyWebSearch application
C:\FRST\Quarantine\100796395.exe Win32/TrojanDownloader.Nymaim.AB trojan
C:\FRST\Quarantine\ms0cfg32.exe a variant of Win32/Kryptik.MAC trojan
C:\Program Files\Windows Live\Messenger\msimg32.dll Win32/Toolbar.MyWebSearch application
C:\Program Files\Windows Live\Messenger\riched20.dll Win32/Toolbar.MyWebSearch application





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