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Constant clicking sound from my computer


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14 replies to this topic

#1 Morian77

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Posted 03 October 2013 - 06:55 PM

I have a clicking sound while I'm using the internet and I can't find the cause of it. I have run HijackThis and have included the log below.


Edited by Queen-Evie, 03 October 2013 - 07:19 PM.
removed HJT log which is only allowed in Malware Removal Logs


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#2 Queen-Evie

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Posted 03 October 2013 - 07:15 PM

I have removed your HJT log so we can explore other causes first. If malware is indicated someone will direct you to the proper forum.

 

Please provide more details about what you mean by hearing a clicking sound when on the internet. Is it a constant click? Does it only occur when doing certain things, such as clicking a link or going back or forward? What have you done to try to determine the cause of the clicking?

 

There are many things which can cause a clicking sound. We need to determine if it is something simple like normal Windows sounds or a failing hard drive, dusty fan, or other hardware related problem.

 

The more details you provide the better we can help you.


Edited by Queen-Evie, 03 October 2013 - 07:17 PM.


#3 Morian77

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Posted 03 October 2013 - 07:17 PM

The clicks seem to be random. I haven't figured if they are linked to an one thing I do as I even heard the click while I was playing Diablo


Edited by Morian77, 03 October 2013 - 07:17 PM.


#4 Morian77

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Posted 03 October 2013 - 07:24 PM

I have run malware bytes, spybot and HJT to figure out if the clicking is malware/virus based problem. I have only just noticed that the clicking has started this morning when I was doing some downloading



#5 cryptodan

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Posted 03 October 2013 - 07:30 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#6 Morian77

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Posted 03 October 2013 - 07:44 PM

Here is my snapshot

 

http://speccy.piriform.com/results/co1dhVJtXf2wkylyHTMmjEE



#7 cryptodan

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Posted 03 October 2013 - 08:06 PM

Please download Hitachi Drive Fitness Test and burn it to a CD. Then go into your BIOS and change the boot order to CD-ROM and perform a long or extended test of the hard drive.

#8 myopinion

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Posted 03 October 2013 - 08:11 PM

For your consideration:

 

These are some real problems experienced by HDT721010SLA360 hard drives:

http://datacent.com/datarecovery/hdd/hitachi/HDT721010SLA360


Edited by myopinion, 03 October 2013 - 08:11 PM.


#9 Morian77

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Posted 03 October 2013 - 08:58 PM

Please download Hitachi Drive Fitness Test and burn it to a CD. Then go into your BIOS and change the boot order to CD-ROM and perform a long or extended test of the hard drive.

 

 

For your consideration:

 

These are some real problems experienced by HDT721010SLA360 hard drives:

http://datacent.com/datarecovery/hdd/hitachi/HDT721010SLA360

 

I think you both misunderstand my problem. The noise is not, I repeat not coming from hardware problems, but rarther an audio sound through the speakers. That was why I posted a HJT log, granted I posted in the wrong section


Edited by Morian77, 03 October 2013 - 08:58 PM.


#10 cryptodan

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Posted 03 October 2013 - 09:07 PM

Can you please run the hard drive diagnostic tests to rule out the possibility of hardware so we can better assist you. Your first post rather vague to begin with. Also when using internet explorer and going back and forth between different sites you will hear a clicking sound.

If in fact this is not hardware issue, then we will move this to the Am I Infected section, so that anti-malware tools like malwarebytes can be ran before escalating this to the Malware Removal Team via the Malware Removal Section.

#11 Queen-Evie

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Posted 03 October 2013 - 09:16 PM

Out of curiousity, do you recall what you were downloading this morning when the noise started?

 

Thank you for clarifying that the sound is coming through the speakers, which you did not previously mention.

 

There is one thing you can do to see if the noise stops or not.

 

Go to Control Panel/Sound/Sounds tab.

 

Click the drop down arrow in the Sound Scheme box. Take note of which sound scheme is set, then select No Sounds.

 

Click Apply, then OK to close out Sound.

 

Get on the internet and see if you still here the clicking sound.

 



#12 Morian77

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Posted 03 October 2013 - 09:19 PM

I will ask that you move this thread please. I know that it is not a hardware issue as I have been working with computers for a long time now



#13 Queen-Evie

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Posted 03 October 2013 - 09:27 PM

Since you are convinced it is a malware issue (and it may very well be)

 

Please follow the instructions in ==>This Guide<== starting at Step 6.  If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==  Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

 

You will be instructed to run DDS, which is a better tool than Hijack This.

 

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

 

After you have completed the steps in the guide and have started your topic in malware removal post a link to it in THIS topic. Good luck and be patient.

 

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


Edited by Queen-Evie, 03 October 2013 - 09:29 PM.


#14 morabona

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Posted 03 October 2013 - 11:33 PM

Have you tried checking for rootkits?  I had something similar and ran tdsskiller in safemode with command prompt and that removed the problem after hours of troubleshooting.



#15 hamluis

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Posted 04 October 2013 - 07:21 AM

Reference:  http://www.bleepingcomputer.com/forums/t/509810/constant-clicking-sound-from-my-computer-through-speakers/#entry3173976 .

 

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

 

Louis

 






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