(Moderator, Please move as appropriate if I've posted in the wrong forum.)
The computer was gifted to me just out of warranty, to meet an urgent need, when my own mobo crashed just as I was to leave for overseas. Since reformatting and restoring via the onboard partition, the Fn keys do not work properly after the auto updates, though I have confirmed the settings in "Flash cards." Toshiba "support" is hellacious. Their pages indicate that TVAP (Toshiba Value Added Pack) is necessary first, then the function key utility. That's nice to know, but even after dumping and reinstalling to be sure these went in proper sequence, the so called "flash cards" and Fn keys still don't perform as they ought.
Forums are full of similar complaints, with many worthless references to the Toshiba site-- that dumb thing tends to send a person in circles, and gives little clarity as to a driver's suitability for a particular model. I've done the BIOS update and tried multiple combinations of drivers and patches. In a couple of instances I can get about 1/2 the keys to work, but so far have not found the right combo for proper function. Sometimes certain keys will work, other combinations activate different keys. I used Advanced Uninstaller and CCleaner between installations, in order to catch anything that was being left behind.
Toshiba's own forums indicate that this is something of a hit-and-miss game!
Coming from old but reliable IBM units, I would have turned and run the other way if I could have when this was offered. Unfortunately there wrere no options, leaving me to painfully recall why I have not owned another Toshiba since my first, 15yrs ago... It lasted all of 2 years;. Support was perhaps better then, but only slightly if so.
Looking forward to a quick and proper fix,
Additional: The original OS was Win 7 home premium 64 bit, upon reformatting we upgraded to Win 7 pro 64. But the problems did not evidence until after the computer did it's auto update stuff. We disabled everything we could imagine might be related but without success....
Edited by sameolsameo, 03 October 2013 - 04:47 PM.
Moved from Win 7 to External Hardware - Hamluis.