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Need Help Badly! Spyfalcon Problems


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6 replies to this topic

#1 keeprollin1089

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Posted 27 April 2006 - 06:38 PM

Hello.
I recently downloaded something from the internet and it caused something called SpyFalcon. I went to Add/Remove Programs and "deleted it". MY computer then began to display red and white messages at the bottom of my screen saying "YOUR COMPUTER IS INFECTED!". I ignored it and my computer began to shut down by itself and I would see a blue screen for a split second, then it would restart saying WINDOWS HAS RECOVERED FROM A SERIOUS ERROR. This happened like every 25 min in Normal mode. Safe mode was fine and nothing happened. I also did an adaware, spysweeper, and symantec scan. And it did nothing. I did a Hijack this:


Logfile of HijackThis v1.99.1
Scan saved at 6:33:58 PM, on 4/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\wuauclt.exe
E:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hp7AEC.tmp
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {CFCDAA03-8BE4-11CF-B84B-0020AFBBCCFA} (RealPlayer G2 Control) - https://qa.objects.aol.com/test_proj/en_us/...erInstaller.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: winjjq32 - C:\WINDOWS\SYSTEM32\winjjq32.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

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#2 Thunder

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Posted 28 April 2006 - 06:54 AM

Hello keeprollin1089,

It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

Please disable SpySweeper's real-time protection, so it will not interfere with the fix:Open SpySweeper and click Options | Program Options.
Uncheck Load at windows startup.
Over to the left click Shields.
Uncheck Home page shield and Automatically restore default without notifiction.
You can reenable it once your system is clean.

1. Open HijackThis, click 'Config' (bottom right)
Choose the tab 'misc Tools' on top.
Choose 'delete a file on reboot'
In the field, copy and paste next:C:\WINDOWS\SYSTEM32\winjjq32.dll
Click open.
Hijackthis will tell you that this file will be deleted on next reboot and if you want to reboot now. Click Yes/OK
Your system should reboot now.

2. Download roguescanfix.exe to your desktop.
Doubleclick roguescanfix.exe to install.
This will create a new folder on your desktop called roguescanfix.
Do not use this yet!

3. Run HijackThis and check the following entries:R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O20 - Winlogon Notify: winjjq32 - C:\WINDOWS\SYSTEM32\winjjq32.dll

Close all open windows EXCEPT HIJACKTHIS and click Fix Checked. Close HijackThis.

4. Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
5. Open the roguescanfix folder and click: Run.bat
This tool needs internet connection so it can download an additional file to let the tool work properly.
If your firewall gives an alert, allow it instead of blocking it.
Let the tool perform its job.
The icons will disappear temporarely from your desktop, and reappear. This is normal.
Wait until the message Completed script execution is displayed, and click OK.
Click Exit to close down bfu.
Finally: click OK to start the Spyfalcon and/or Spywarequake uninstaller, and click uninstall.
WARNING: You will be asked to reboot your computer. Wait until the uninstallers did their job before clicking YES.

6. Perform an onlinescan with panda: (please use this scanner instead of any other scanner!)
Panda Online
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

7. Post the contents of the Panda scan report in your next reply along with a new HijackThis Log,
by using Add Reply.

Greetings,
BMThor
Whatever happens, make believe it was intended to ...
-----------------------------------------------------------------------
Posted Image - If I have helped you in any way, please consider a donation to help me continue the fight against malware.
-----------------------------------------------------------------------
Stand Up & Be Counted --> Posted Image <-- And make a difference

#3 keeprollin1089

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Posted 28 April 2006 - 02:47 PM

Hello. The instructions worked great and the Panda Scan found 18 Spyware and 1 dialer.
This is the Panda report.


Incident Status Location

Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[statse.webtrendslive.com/]
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.statcounter.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.adrevolver.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.hitbox.com/]
Spyware:Cookie/Coremetrics Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[data.coremetrics.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.perf.overture.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.2o7.net/]
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.target.com/]
Spyware:Cookie/24/7 Realmedia Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.247realmedia.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Seeq Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[.seeq.com/]
Spyware:Cookie/Seeq Not disinfected C:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\s6g7ostp.default\cookies.txt[www48.seeq.com/]
Spyware:Cookie/Mp3search Not disinfected C:\Documents and Settings\Mom\Cookies\mom@mp3search[2].txt
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Mom\Cookies\mom@target[2].txt
Adware:Adware/PicsPlace Not disinfected C:\Documents and Settings\Mom\Local Settings\Temporary Internet Files\Content.IE5\5CP53DXB\srvrjh[1].exe
Dialer:Dialer.NO Not disinfected C:\Documents and Settings\Mom\Local Settings\Temporary Internet Files\Content.IE5\AQ6PPTCM\rdgUS2404[1].exe


THIS IS THE HIJACK THIS REPORT.

Logfile of HijackThis v1.99.1
Scan saved at 3:45:05 PM, on 4/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
O2 - BHO: (no name) - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CFCDAA03-8BE4-11CF-B84B-0020AFBBCCFA} (RealPlayer G2 Control) - https://qa.objects.aol.com/test_proj/en_us/...erInstaller.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

#4 Thunder

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Posted 28 April 2006 - 03:18 PM

Well done keeprollin1089,

It looks like only a few cookies and temp files are left to be cleaned up.

It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.

1. Boot into safe mode:
Restart your computer and as soon as it starts booting up again continuously tap F8.
A menu should come up where you will be given the option to enter Safe Mode.

2. Run HijackThis and check the following entry:O2 - BHO: (no name) - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - (no file)
Close all open windows EXCEPT HijackThis and click Fix Checked. Close HijackThis.

3. Once more, clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox:
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
4. Restart in normal mode.

5. Reenable SpySweeper's real-time protection:Open SpySweeper and click Options | Program Options.
Check Load at windows startup.
Over to the left click Shields.
Check Home page shield and Automatically restore default without notifiction.
6. Post a new HijackThis Log for a final check,
by using Add Reply.

Do you experience any more problems?
Greetings,
BMThor
Whatever happens, make believe it was intended to ...
-----------------------------------------------------------------------
Posted Image - If I have helped you in any way, please consider a donation to help me continue the fight against malware.
-----------------------------------------------------------------------
Stand Up & Be Counted --> Posted Image <-- And make a difference

#5 keeprollin1089

keeprollin1089
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Posted 28 April 2006 - 03:35 PM

Here is the HiJack This File. I just wanted to thank you so much. Im 16 and you saved me like $100. I will definitly donate to help Bleeping Computer. I will also recommend you to others.
Thanks again,
Rick aka Keeprollin1089

Logfile of HijackThis v1.99.1
Scan saved at 4:30:03 PM, on 4/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Documents and Settings\Rick Kerr\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CFCDAA03-8BE4-11CF-B84B-0020AFBBCCFA} (RealPlayer G2 Control) - https://qa.objects.aol.com/test_proj/en_us/...erInstaller.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

#6 keeprollin1089

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Posted 28 April 2006 - 04:16 PM

I just have one last question. I just scanned Spy sweeper and this adware thing keeps coming back every time i try to delete it. The adware is security2khijacker. I will post a log when the scan is done.

the scan will be done in 13 minutes and it will be in quarinten

#7 Thunder

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Posted 28 April 2006 - 04:27 PM

Hello Rick,

Glad we could help,
and thank you. :thumbsup:

Your log looks clean again.
-----------------

Below I have included some recommendations on how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously ; these few simple steps can stave off the vast majority of spyware problems.

1. Please navigate to http://windowsupdate.microsoft.com/ on a regulare basis and download all the "critical updates" for Windows, including the latest version of Internet Explorer.
This can patch many of the security holes through which attackers can gain access to your computer.

2. It is important that you use a software firewall, to prevent unauthorised traffic both out of and into your computer.
Your log doesn't show a firewall running. If you have disabled it, please re-enable it.
If you do not have a firewall installed, please download and instal one of these excellent (and free) products: Sygate
Kerio
Tiny Personal Firewall
Outpost
It is important to note that you should only have one firewall installed at a time.
A tutorial on understanding and using firewalls may be found here.

3. In order to protect yourself better against spyware, you should consider installing and running some of the following free programs:
SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

IE/Spyad
Places over 5000 dubious websites and domains in your IE's restricted zone.
[/list]Make sure to keep your antispyware programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

Please also read Tony Klein's excellent article: How I got Infected in the First Place
and/or Grinlers tutorial on how malware is hidden and installed
Hopefully this should take care of your problems! Good luck

Greetings,
BMThor
Whatever happens, make believe it was intended to ...
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