Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Miscellaneous problems related to Internet, USB etc.

  • This topic is locked This topic is locked
4 replies to this topic

#1 Ernovace


  • Members
  • 10 posts
  • Local time:10:39 PM

Posted 03 October 2013 - 05:05 AM

Sorry for a misleading title like that. I'm posting on behalf of my friend's, who is not able to access internet to post this. However she sent me a compilation of problems she faced and while some might be fit for other forums or maybe found in guides here, I request that those be looked as well. 



Problems that I face while accessing files and folders-


1.    It takes at least 30 seconds for a selected option to be opened. For eg- When I open control panel, my laptop requires at least 2 minutes for letting a user view and use the options.


2.    My laptop is not supporting new routers, installed in my hostel because for using it, we are given IP address and GATEWAY and whenever I select an option, “OPEN NETWORK AND SHARING CENTER” and then “PROPERTIES”, a message like this appears in a small pop up box.


“Some of the controls on this property sheet are disabled because one or more other Network property sheets are already open. To use these controls, close all the property sheets and then reopen this one. “


3.     When I insert any pen drive, a small message on the lower right side, just above the notification bar appears on the screen-

“Quick Heal Total Security

Virus Protection

Detected: W32.Autorun.Gen


File successfully repaired”


Another message that appears in the center of the screen is-

“APMV.exe- Bad Image

I:\XP- Update.exe is either not designed to run on Windows or it contains an errors. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support”


When I opened to view folders in my pen drive (which was originally empty and formatted) had a file named, “XP –Update”, size of the file is 54 kilobytes and the date of creation shows the date and time of the moment I had inserted the pen drive.


This is the image showing all the pop ups, I have mentioned above. 



       4.   None of the music or video files can heard or viewed clearly. The sound is much obstructed, as if an obsolete cassette player has been              played innumerable times.


       5.  When I created a folder of size 50 MB in pen drive, comprising few songs and then reinserted it after ejecting it, the same folder converted into 64.0 KB folder and had all the songs. The above problem happened when I selected “without scanning” for the option, “If I would like to continue with or without scanning”.


      6.  A minute later, another message appeared like this-




7.    On inserting a pen drive again and selecting an option, “continue with scanning”, the same music folder, got converted into a folder of size 110 Kb. 


BC AdBot (Login to Remove)


#2 HelpBot


    Bleepin' Binary Bot

  • Bots
  • 12,769 posts
  • Gender:Male
  • Local time:06:39 PM

Posted 08 October 2013 - 05:10 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/509706 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 jeffce


    Bleepin' Super Saiyan

  • Malware Response Team
  • 3,442 posts
  • Gender:Male
  • Location:USA
  • Local time:05:39 PM

Posted 08 October 2013 - 09:32 PM

Hi and Welcome!!   
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to the topic if you have not already done so.
  • IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
    DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.
    Having said that....   YBCQLm4.gif   Let's get going!!  
    Do you have access to this system to be worked on or are you going to relay information??


    #4 jeffce


      Bleepin' Super Saiyan

    • Malware Response Team
    • 3,442 posts
    • Gender:Male
    • Location:USA
    • Local time:05:39 PM

    Posted 11 October 2013 - 06:26 AM

    Still here?


    #5 jeffce


      Bleepin' Super Saiyan

    • Malware Response Team
    • 3,442 posts
    • Gender:Male
    • Location:USA
    • Local time:05:39 PM

    Posted 12 October 2013 - 09:24 AM

    Due to the lack of feedback, this topic is now closed.

    In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

    Please include a link to your topic in the Private Message. Thank you.


    0 user(s) are reading this topic

    0 members, 0 guests, 0 anonymous users