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guys i need help please!!!


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#1 blessylovesgarfield

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Posted 03 October 2013 - 04:13 AM

how do i remove the short viruses on my laptop? on my main computer.. it was easy to erase form the flash disk, but as soon as i put my usb on my laptop, i'll have the same virus again.. pls do help me. 



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#2 noknojon

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Posted 04 October 2013 - 01:33 AM

Hello -

Download Security Check by Screen317
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If any security program requests permission to access the Internet, allow it to do so.

 

 

Download MiniToolBox, Save it to your desktop, and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files 
Click Go and copy / paste the result (Result.txt).

 

 

Please download Malwarebytes Anti-Malware Free (aka MBAM)
* Double-click MBAM -setup.exe and follow the prompts to install the program.
* At the end, be sure to Check for Updates to be so it is current
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Scan, then click Quick Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* NOTE : You may be asked to Reboot to fully remove any found infections.
* When completed, a log will open in Notepad.
* Post the log back here.
* If you are not sure of any items, post the log and ask if it should be removed.

 

 

Download SUPERAntiSpyware Free (aka SAS)
* Double-click SAS -setup.exe and follow the prompts to install the program.
* At the end, be sure to Check for Updates to be so it is current
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

* If the log only contains Tracking Cookies, then just tell me
* See HERE for any FAQ's
Be sure to reboot the computer after you post the log.

 

 

Please download Junkware Removal Tool to your desktop.
*Shut down your protection software now to avoid potential conflicts.
*Run the tool by double-clicking it -
*If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
*The tool will open and start scanning your system.
*Please be patient as this can take a while to complete depending on your system's specifications.
*On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

*Post the contents of JRT.txt into your next message.

 

 

Thank You -






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