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How do I remove the btsearch.name redirect virus?


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1 reply to this topic

#1 Festbawi

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Posted 03 October 2013 - 01:14 AM

Well, apparently, I could just ignore this annoying virus/hijacker, but let's just get it over with.

 

I've had this virus in my FireFox for as long as I can remember, and I've been using my Chrome when it appeared, and it seems Chrome didn't get infected or just doesn't look like it's infected. But Chrome bugged and I'm back to using Firefox, and here I am, encountering this btsearch.name virus/hijacker.

 

It just keeps replacing my home page and my new tab page.

 

Please help me, thanks.


Edited by Festbawi, 03 October 2013 - 01:15 AM.


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#2 Broni

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Posted 03 October 2013 - 05:34 PM

Welcome aboard p22002758.gif

 

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

p22002970.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


My Website

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