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I neeed help! I got a biig virus problem. My computer is hijacked :(


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6 replies to this topic

#1 Mathilde:)

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Posted 02 October 2013 - 03:05 PM

Hello! Im new on this forum, and i need your help badly. My computer drop out from webpages, are full of comercial...... Its like linked in the text...... It looks like im loosing the control over my pc.

 

Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\DefaultTab\DefaultTabSearch.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Movdap\WBDesktop.Updater.exe
C:\Documents and Settings\XXXX\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\DOCUME~1\FRY~1\LOCALS~1\Temp\RtkBtMnt.EXE
C:\Program Files\Mobile Partner\Mobile Partner.exe
C:\Documents and Settings\XXXX\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft\BingBar\7.2.241.0\SeaPort.exe
C:\Documents and Settings\XXXX\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\XXXX\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\XXXXX\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\XXXXX\My Documents\Downloads\HijackThis.exe
 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: SearchHook Class - {D8278076-BC68-4484-9233-6E7F1628B56C} - "C:\Program Files\AskPartnerNetwork\Toolbar\searchhook.dll" (file missing)
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll (file missing)
O2 - BHO: Bing Bar Helper - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files\Microsoft\BingBar\7.2.241.0\BingExt.dll
O2 - BHO: Ask Toolbar BHO - {4F524A2D-5637-006A-76A7-7A786E7484D7} - "C:\Program Files\AskPartnerNetwork\Toolbar\ORJ-V7\Passport.dll" (file missing)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: DefaultTabBHO - {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Documents and Settings\XXXXX\Application Data\DefaultTab\DefaultTab\DefaultTabBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Ask Toolbar - {4F524A2D-5637-006A-76A7-7A786E7484D7} - "C:\Program Files\AskPartnerNetwork\Toolbar\ORJ-V7\Passport.dll" (file missing)
O3 - Toolbar: Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files\Microsoft\BingBar\7.2.241.0\BingExt.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\XXXX\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_121A7472391489C7F4A91E0EE2EA8CE6] "C:\Documents and Settings\XXXX\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --no-startup-window
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1347024808860
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1347024761720
O17 - HKLM\System\CCS\Services\Tcpip\..\{5375EFDD-63A6-4728-8A0D-57849CCD14C9}: NameServer = 212.45.188.254 212.169.123.67
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ask Update Service (APNMCP) - APN LLC. - C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: DefaultTabSearch - Unknown owner - C:\Program Files\DefaultTab\DefaultTabSearch.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: WebCakeUpdater - cake bake - C:\Program Files\Movdap\WBDesktop.Updater.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe (file missing)
 
--
End of file - 8332 bytes


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#2 fireman4it

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Posted 02 October 2013 - 05:01 PM

Hello Victim,

  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.
     
  • Finally, please reply using the Post button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

 

C:\Documents and Settings\XXXX\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

"XXXX" I see you changed the log. Please repost the logs without making these changes.  I need to see the log as is without changes.


Edited by fireman4it, 02 October 2013 - 05:02 PM.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 fireman4it

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Posted 03 October 2013 - 09:35 PM

  •    
  • Download RogueKiller on the desktop
       
  • Close all the running processes
       
  • Under Vista/Seven, right click -> Run as Administrator
       
  • Otherwise just double-click on RogueKiller.exe
       
  • When prompted, Click Scan 
       
  • A report should open, give its content to your helper. (RKreport could also be found next to the executable)
       
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename in winlogon.exe (or winlogon.com) and try again


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#4 Mathilde:)

Mathilde:)
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Posted 04 October 2013 - 11:12 AM

RogueKiller V8.7.1 [Oct  3 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Frøy [Admin rights]
Mode : Scan -- Date : 10/04/2013 18:07:22
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 1 ¤¤¤
[Tst.HjT] HijackThis.exe -- C:\Documents and Settings\Frøy\My Documents\Downloads\HijackThis.exe[-] -> KILLED [TermProc]
[SUSP PATH] RtkBtMnt.EXE -- C:\Documents and Settings\Frøy\Local Settings\Temp\RtkBtMnt.EXE [-] -> KILLED [TermProc]
 
¤¤¤ Registry Entries : 1 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V1][SUSP PATH] At1.job : C:\DOCUME~1\FRY~1\APPLIC~1\MYSEAR~1\UPDATE~1\UPDATE~1.EXE - /Check [-] -> FOUND
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection : Tst.HjT ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1       localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standard disk drives) - FUJITSU MHT2060AH +++++
--- User ---
[MBR] e8a3552a0f859b06571c0407b2b2b463
[BSP] 95473401a4951543baa044aa421f64b2 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 57229 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_S_10042013_180722.txt >>


#5 Mathilde:)

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Posted 04 October 2013 - 11:14 AM

Thank you for helping me :)



#6 fireman4it

fireman4it

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Posted 06 October 2013 - 03:40 PM

  •    
  • Re-Run RogueKiller
       
  • Close all the running processes
       
  • Under Vista/Seven, right click -> Run as Administrator
       
  • Otherwise just double-click on RogueKiller.exe
       
  • When prompted, Click Delete 
       
  • A report should open, give its content to your helper. (RKreport could also be found next to the executable)
       
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename in winlogon.exe (or winlogon.com) and try again

 

 

How is your amchine running now?


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#7 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,512 posts
  • OFFLINE
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  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:06:10 AM

Posted 12 October 2013 - 10:32 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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