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Windows will not shut down


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8 replies to this topic

#1 tttony

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Posted 02 October 2013 - 09:32 AM

I'm having an unusal problem where I can no longer get Windows to shut down.  When I click the Start button and select Turn Off Computer... it will clock for a minute or two before presenting the dialog to turn off, suspend, etc...if I selected turn off it would eventually power off.

 

So for a while, I found a work around where I could use the task manager to shut down.  This worked and would immediately turn the machine off.  Now, neither works.  It still takes a while to get the dialog using the Start button, but it never actually shuts off anymore.  It will shut down explore.exe and all you will see is the wall paper.  Sometimes it will go to the "Windows is shutting down screen" and hang there.

 

I've updated anti-virus (Avast) and done a PUP scan too.  I believe I am clean of viruses/malware but something is hanging me up.  Any help would be greatly appreciated.



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#2 hamluis

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Posted 02 October 2013 - 11:13 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#3 tttony

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Posted 02 October 2013 - 12:18 PM

snapshot:

http://speccy.piriform.com/results/vUtwlxR34mBI0RGjnNxTwnO

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Anthony (administrator) on 02-10-2013 at 13:16:47
Running from "C:\Documents and Settings\Anthony\Desktop"
Microsoft Windows XP Professional Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/29/2013 06:39:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 660235

Error: (09/29/2013 06:39:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 660235

Error: (09/29/2013 06:39:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/29/2013 06:39:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 658281

Error: (09/29/2013 06:39:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 658281

Error: (09/29/2013 06:39:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/29/2013 06:39:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 656328

Error: (09/29/2013 06:39:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 656328

Error: (09/29/2013 06:39:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/29/2013 06:39:52 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 654375


System errors:
=============
Error: (09/29/2013 00:45:01 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/26/2013 10:00:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/26/2013 09:49:07 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/24/2013 11:13:15 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/23/2013 10:50:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/22/2013 01:39:46 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/22/2013 01:36:06 AM) (Source: DCOM) (User: ANTH)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/20/2013 11:28:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/19/2013 10:26:12 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (09/17/2013 10:49:00 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.


Microsoft Office Sessions:
=========================
Error: (09/29/2013 06:39:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 660235

Error: (09/29/2013 06:39:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 660235

Error: (09/29/2013 06:39:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/29/2013 06:39:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 658281

Error: (09/29/2013 06:39:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 658281

Error: (09/29/2013 06:39:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/29/2013 06:39:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 656328

Error: (09/29/2013 06:39:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 656328

Error: (09/29/2013 06:39:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (09/29/2013 06:39:52 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 654375


=========================== Installed Programs ============================

3DMark06 (Version: 1.2.0)
ABBYY FineReader 9.0 Sprint (Version: 9.01.513.58212)
ACT LABS Force RS USB  Driver (Version: 2.5.01)
Ad-Aware (Version: 7.1.0.10)
Adobe AIR (Version: 3.8.0.1430)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.175)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Photoshop Elements 11 (Version: 11.0)
Adobe Premiere Elements 11 (Version: 11.0)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Adobe® Photoshop® Album Starter Edition 3.2 (Version: 3.2.0)
Age of Empires III (Version: 1.00.0000)
Amazon MP3 Downloader 1.0.10
AMD APP SDK Runtime (Version: 10.0.873.1)
AMD Catalyst Install Manager (Version: 8.0.881.0)
Apple Application Support (Version: 2.3)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ATI AVIVO Codecs (Version: 9.15.0.20713)
ATI HYDRAVISION (Version: 3.25.0006)
ATI Parental Control & Encoder (Version: 3.0)
ATI Problem Report Wizard (Version: 8.10)
Avanquest update (Version: 1.12)
avast! Free Antivirus (Version: 8.0.1497.0)
BeerTools Pro version 1.5 (Version: 1.5)
Bluetooth XP Suite (Version: 6.4.2.1)
Bonjour (Version: 3.0.0.10)
Build it Green
Canon S900
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0727.2122.36516)
Catalyst Control Center Graphics Previews Common (Version: 2012.0727.2122.36516)
Catalyst Control Center InstallProxy (Version: 2012.0727.2122.36516)
Catalyst Control Center Localization All (Version: 2012.0727.2122.36516)
CCC Help Chinese Standard (Version: 2012.0727.2121.36516)
CCC Help Chinese Traditional (Version: 2012.0727.2121.36516)
CCC Help Czech (Version: 2012.0727.2121.36516)
CCC Help Danish (Version: 2012.0727.2121.36516)
CCC Help Dutch (Version: 2012.0727.2121.36516)
CCC Help English (Version: 2012.0727.2121.36516)
CCC Help Finnish (Version: 2012.0727.2121.36516)
CCC Help French (Version: 2012.0727.2121.36516)
CCC Help German (Version: 2012.0727.2121.36516)
CCC Help Greek (Version: 2012.0727.2121.36516)
CCC Help Hungarian (Version: 2012.0727.2121.36516)
CCC Help Italian (Version: 2012.0727.2121.36516)
CCC Help Japanese (Version: 2012.0727.2121.36516)
CCC Help Korean (Version: 2012.0727.2121.36516)
CCC Help Norwegian (Version: 2012.0727.2121.36516)
CCC Help Polish (Version: 2012.0727.2121.36516)
CCC Help Portuguese (Version: 2012.0727.2121.36516)
CCC Help Russian (Version: 2012.0727.2121.36516)
CCC Help Spanish (Version: 2012.0727.2121.36516)
CCC Help Swedish (Version: 2012.0727.2121.36516)
CCC Help Thai (Version: 2012.0727.2121.36516)
CCC Help Turkish (Version: 2012.0727.2121.36516)
ccc-utility (Version: 2012.0727.2122.36516)
Cisco AnyConnect VPN Client (Version: 2.4.0202)
Command & Conquer Generals (Version: 0.50.0000)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
Corel Paint Shop Pro X (Version: 10.03)
Corel PaintShop Pro X4 (Version: 14.0.0.346)
Corel PaintShop Pro X4 (Version: 14.3.0.3)
Critical Update for Windows Media Player 11 (KB959772)
CyberLink Power2Go (Version: 7.0.0.1126)
Dual-Core Optimizer (Version: 1.1.1.0135)
Duke Nukem Forever
Easy CD & DVD Creator 6 (Version: 6.0.0.171)
Elements 11 Organizer (Version: 11.0)
Epson Connect Printer Setup (Version: 1.1.1)
EPSON Connect version 1.0 (Version: 1.0)
Epson Customer Participation (Version: 1.4.0.0)
Epson Event Manager (Version: 3.01.0003)
Epson FAX Utility (Version: 1.30.00)
Epson PC-FAX Driver
EPSON Scan
EPSON WF-3540 Series Printer Uninstall
EpsonNet Print (Version: 2.5.00)
ESET Online Scanner v3
Exact Audio Copy 1.0beta2 (Version: 1.0beta2)
FTDI USB Serial Converter Drivers (Version: 2.00.00)
Futuremark SystemInfo (Version: 3.21.2.1)
Garmin Lifetime Updater (Version: 2.1.11)
Google Chrome (Version: 29.0.1547.76)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)
Google Update Helper (Version: 1.3.21.153)
Google Updater (Version: 2.4.2432.1652)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HijackThis 2.0.2 (Version: 2.0.2)
HP Deskjet 6900 series (Version: 6.0)
ICA (Version: 14.0.0.346)
InfraRecorder
InterActual Player
InterVideo WinDVD 7 (Version: 7.0-B27.175)
IPM_PSP_COM (Version: 14.0.0.346)
IsoBuster 2.5.5 (Version: 2.5.5)
iTunes (Version: 10.6.3.25)
Java 2 Runtime Environment, SE v1.4.1_02
Java™ 6 Update 26 (Version: 6.0.260)
join.me (Version: 1.8.0.108)
Logitech QuickCam Driver Package
Logitech Updater (Version: 1.70)
Magellan Content Manager (Version: 1.4.1780.0)
Magellan RoadMate Tools
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Midtown Madness 2
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WinUsb 1.0
Microsoft XML Parser (Version: 8.20.8730.4)
Microsoft_VC90_CRT_x86 (Version: 1.0.0)
Motorola Driver Installation (Version: 2.7.2)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSVCMergeModules (Version: 1.0.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
NAS Starter Utility
Neato MediaFACE
Netflix Movie Viewer (Version: 1.2.211)
OpenAL
Opera 12.16 (Version: 12.16.1860)
Origin (Version: 9.1.11.2678)
P2K Advanced Editor (Version: )
Picasa 3 (Version: 3.9)
PRE11 STI Installer (Version: 11.0)
Promise FastTrak PDC42819 RAID Controller Windows Driver (Version: 1.1.1030.8)
ProntoEdit 4 (Version: 4.0.5)
PSE11 STI Installer (Version: 11.0)
PSPPContent (Version: 14.0.0.346)
PSPPHelp (Version: 14.0.0.346)
Publix Preschool Pals
QFolder (Version: 1.00.0000)
QuickTime (Version: 7.73.80.64)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.35.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.6793)
Realtime Landscaping Pro 2012 (Version: 7.1.6)
RSA SecurID Software Token (Version: 3.0.4)
Scanning Suite
SeaTools for Windows (Version: 1.1.0.19)
Setup (Version: 14.0.0.346)
SimCity 4 Rush Hour
SimCity™ (Version: 1.0.0.0)
Slick Savings (Version: 1.0)
SmartSound Quicktracks Plugin (Version: 3.0.2.7)
Software Updater (Version: 4.1.1)
Speccy (Version: 1.23)
Steam (Version: 1.0.0.0)
SureThing CD Labeler - Stomper Edition 32 bit
Tropico
UFS Explorer RAID Recovery, version 5.5.1 (Version: 5.5.1)
Ulead VideoStudio 10 (Version: 10.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows XP (KB894391) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB900485) (Version: 2)
Update for Windows XP (KB904942) (Version: 2)
Update for Windows XP (KB908531) (Version: 2)
Update for Windows XP (KB910437) (Version: 1)
Update for Windows XP (KB911280) (Version: 2)
Update for Windows XP (KB916595) (Version: 1)
Update for Windows XP (KB920872) (Version: 1)
Update for Windows XP (KB922582) (Version: 1)
Update for Windows XP (KB925720) (Version: 1)
Update for Windows XP (KB927891) (Version: 3)
Update for Windows XP (KB930916) (Version: 1)
Update for Windows XP (KB932823-v3) (Version: 3)
Update for Windows XP (KB938828) (Version: 1)
Update for Windows XP (KB942763) (Version: 1)
Update for Windows XP (KB942840) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VLC media player 2.0.6 (Version: 2.0.6)
Vuze (Version: 5.1.0.0)
Vuze FileBulldog Toolbar
Vuze Remote Toolbar v7.6 (Version: 7.6)
WebFldrs XP (Version: 9.50.5318)
Windows Driver Package -  (mr7910) Image 08/08/2006 1.4.0.0 (Version: 1.4.0.0)
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor  (05/27/2006 1.3.2.0) (Version: 05/27/2006 1.3.2.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.7)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0059.1)
Windows Imaging Component (Version: 3.0.0.0)
Windows Installer 3.1 (KB893803) (Version: 3.1)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Format 11 runtime
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Hotfix - KB873339 (Version: 20041117.092459)
Windows XP Hotfix - KB885835 (Version: 20041027.181713)
Windows XP Hotfix - KB885836 (Version: 20041028.173203)
Windows XP Hotfix - KB886185 (Version: 20041021.090540)
Windows XP Hotfix - KB887472 (Version: 20041014.162858)
Windows XP Hotfix - KB888302 (Version: 20041207.111426)
Windows XP Hotfix - KB890859 (Version: 1)
Windows XP Hotfix - KB891781 (Version: 20050110.165439)
Windows XP Service Pack 2 (Version: 20040803.231319)
WinRAR archiver
WinSCP 5.1.1 (Version: 5.1.1)
WinZip 15.5 (Version: 15.5.9579)
Yellow Machine Utility (Version: 3.30)

========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 2041.89 MB
Available physical RAM: 950.28 MB
Total Pagefile: 3934.26 MB
Available Pagefile: 2756.77 MB
Total Virtual: 2047.88 MB
Available Virtual: 1977.84 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:596.03 GB) (Free:211.46 GB) NTFS

========================= Users: ========================================

User accounts for \\ANTH

Administrator            Anthony                  Guest                    
HelpAssistant            SUPPORT_388945a0         


**** End of log ****
 



#4 hamluis

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Posted 02 October 2013 - 01:35 PM

You are running in the maximum temperature range for your CPU...55-62 Celsius is the max, your reflect 56 Celsius on your Speccy.

 

Java install is severely outdated, making system more vulnerable to malware.

 

Manufacturer: Unknown manufacturer
Interface: SCSI
Capacity: 596 GB
Real size: 639,999,934,464 bytes
RAID Type: None
S.M.A.R.T
S.M.A.R.T not supported
 
Partition 0      Partition ID: Disk #0, Partition #0       Disk Letter: C:       File System: NTFS
Volume Serial Number: 304D4EE0       Size: 596 GB        Used Space: 385 GB (65%)        Free Space: 211 GB (35%)
 
I'm not sure but it looks to me as if your hard drive is configured for a RAID 0 status...which means that it was set up as part of a set.  The fact that SMART is not supported would concern me.
 
Firewall disabled, installed AV current, no Malicious Software Removal or other Windows security updates since Nov 2011.
 
I would remove Lavasoft's Ad-Aware and replace with SUPERAntiSpyware.
 
Good candidate for malware, IMO.
 
You have two situations that need address, IMO.  Your system/CPU is running much warmer than it should...generally, that CPU should be running no more than upper 30s, with proper care.  Your total negligence of Windows critical updartes...leaves your system more vulnerable to malware than it needs to be.
 
I would also undo all of the scheduled tasks you currently reflect.  Having browser add-ons and such...continuously check for updates...seems like a great waste of computer resources to me which yield no appreciable benefit.
 
Louis

 



#5 tttony

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Posted 02 October 2013 - 02:16 PM

Louis,

With all do respect ...I came here for help and using words like "total negligence" aren't very constructive.  If something isn't updating properly, there's likely a reason.  I can resolve certain things, but you didn't really suggest a game plan per se.  So let's start somewhere...

 

Windows updates:  I'm trying to remedy that, but it doesn't seem I can turn automatic updates on....nothing happens.  Any ideas?

I turned the Windows firewall on...but shouldn't my router's firewall be doing this job for me?

I can patch up Java...

Ad-aware I don't really use anymore...I'll just get rid of it.

The temps....I'm not so concerned about right now...but I agree it needs addressed.  The machine runs stable aside from not shutting down.



#6 hamluis

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Posted 02 October 2013 - 03:11 PM

Sorry if it offends you...but for a system to be without 2 years worth of critical updates...well, I don't know what else to call it.  Those updates are the first line of defense for the system...not your AV, not any other program that you might install, not java...they are a basic part of Windows, intended to neutralize known/documented vulnerabilites in existence at the time the updates were released to the public.

 

Can you go to the Windows Updates website?  That's the place to start installing critical updates.  Automatic installation isn't the only method of doing such.

 

Louis



#7 InadequateInfirmity

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Posted 02 October 2013 - 07:04 PM

Un-install.

 

Ad-Aware (Version: 7.1.0.10)

 

 

1. Right click on My Computer > Properties > Hardware Tab > Device Manager
2. Left click the IDE ATA/ATAPI Controllers group
3. Right click on Primary IDE and hit Uninstall Make sure and un-install all of them..
4. Reboot the computer, the Primary IDE drivers will re-install themselves after you reboot.
5. Go back to the Device Manager and Left click the IDE ATA/ATAPI Controllers group again.
6. Right click on Primary IDE Channel and go to Properties > Advanced Settings tab.
7. Make sure that both Device's Modes are on "DMA if available".
8. Link Explaining http://msdn.microsoft.com/en-us/library/windows/hardware/gg463526.aspx

 

Run this tool.

http://www.microsoft.com/en-us/download/details.aspx?id=6676

 

Set this to run on the next boot.

http://technet.microsoft.com/en-us/sysinternals/bb897426.aspx

 

Disable all of your start up items except Avast.

http://www.mlin.net/StartupCPL.shtml

 

Run the junkware removal tool.

http://thisisudax.org/?p=1

 

Download install run autoruns.

disable all scheduled task on the machine except the item related to AVast.

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

 

Run adware cleaner.

http://www.bleepingcomputer.com/download/adwcleaner/

 

 

Do these steps from top to bottom and enjoy your now faster machine. 

 

Run tfc.exe

http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/



#8 InadequateInfirmity

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Posted 02 October 2013 - 07:18 PM

Update to sp3 as well.

 

Microsoft Windows XP Professional Service Pack 2

 

File here.

 

http://www.microsoft.com/en-us/download/details.aspx?id=24



#9 cryptodan

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Posted 02 October 2013 - 09:23 PM

Lets see what you have running at boot up.

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx

No installation required.

Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.

Go File>Save, and save it as AutoRuns.txt file to know location.

You must select Text from drop-down menu as a file type:

p4436801.gif

Attach the file to your next reply.

Compliments of Broni

Usually a system will have issues shutting down if there is a process or application that will not close properly.

Usually with people not performing updates to their OS is attributable to pirated operating systems, as they are unable at times to connect to the Microsoft Update Servers due to it not passing the Windows Genuine Test.




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