Hello, I'm running Windows 64 bit and have recently gotten what looks to be a bad version of the ICE Ransomware virus.
I am unable to login to my account normally due to the ransom screen popping up immediately and going to the BSOD after several moments.
None of the safe-mode options work. Even safe-mode with command prompt which is what I usually due in this kind of situation. I've always been able to use the rstrui.exe to solve this type of issue but not this time. When I enter my password and try to login in safe-mode it says "shutting down" and then "restarting" which it proceeds to do.
When I put in my Windows installation disc and boot from it I know it's supposed to go to a screen where you can either repair, format and reinstall or restore previous state. When I boot from CD/DVD it just goes to a BIOS screen where it says at the top "Windows failed to load" or something like that. It then lists the same options that I have already tried.
-Safe-mode with networking
-Safe mode with command prompt
I've also tried Hitman.Pro Kickstart and got the message MRB Failed to load. The only thing that worked with Kickstart was the boot normally option which ended up getting the ransomware screen again.
The only thing I haven't tried yet is Kaspersky 10 Repair disc which I will try tonight, but I'm not holding my breath.
Every forum I've seen on this issue seems to say if safe-mode doesnt work use your installation disc, repair disc or Kickstart. Otherwise if you don't have a disc or it's not working to use safe-mode with command promt. But Nowhere could I find a forum about what to do if neither of these things are working.
If anyone could help me with this I would be extremely grateful. I am fully prepared to format and reinstall but i'm not even able to do THAT at his point. I haven't tried putting the drive in a different computer and trying to format but I don't see how that would really make a difference. Can a virus spread beyond the hard drive? I may just buy a new hard drive but i'm still holding out some hope that this can be fixed somehow. Iv'e never had a virus this bad before to where none of the common methods are not wotking.
Thank you for you help!