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Users Folder Missing


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#1 Dancin Homer

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Posted 01 October 2013 - 09:42 AM

I've got a laptop where there were errors when trying to log in, I removed the hard drive and connected it to desktop and found the entire Users folder was missing!

 

Although in the C:/ there is a Users file with 0kb size which I'm sure is the Users folder but some how changed to a file by corruption or virus?

 

(Pic attached)

 

Have done chkdsk /r but no change.

 

Can anyone help?

 

Thanks

Attached Files



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#2 chrisd87

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Posted 01 October 2013 - 11:28 AM

Open an elevated command prompt and type this and see if it fixes it.

 

attrib -s -h c:\users


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#3 Dancin Homer

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Posted 02 October 2013 - 06:00 AM

Thanks Chris, but no change, still the same

(command completed successfully though)



#4 chrisd87

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Posted 02 October 2013 - 07:03 AM

Anyway to do a system restore back to a date prior to this happening?


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#5 Dancin Homer

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Posted 02 October 2013 - 08:09 AM

Tried from F8 menu, but it says no restore points have been created.

 

Frustratingly its the files in the Users folder thats important, would quite happily reinstall windows to sort this if I could get data back.



#6 Dancin Homer

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Posted 04 October 2013 - 05:32 AM

Any other ideas? Anyone? :unsure:



#7 cryptodan

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Posted 04 October 2013 - 05:41 AM

Can you download a Linux LiveCD like http://www.ubuntu.com and burn it to a CD then go into your BIOS change the boot order to CD-ROM and launch Linux and see if you can access the Users Directory via that way?

#8 myopinion

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Posted 04 October 2013 - 06:58 AM

 

Frustratingly its the files in the Users folder thats important, would quite happily reinstall windows to sort this if I could get data back.

Can you navigate into that corrupted/changed users' folder and see if you can recover your important data via a copy/paste to an external source? I'm surprised you were able to login with that folder renamed and get to that explorer view.



#9 Dancin Homer

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Posted 07 October 2013 - 04:21 AM

Thanks guys, but in OP I mentioned that I've removed HDD from laptop and connected to desktop to achieve what you're saying cryptodan and that's how I have that explorer view myopinion ;)

 

If I try to copy it just copies a file called Users. of 0kb, if I try to open it asks what to open with as it's missing a file type - even though it's not even a file it should be a folder?



#10 cryptodan

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Posted 07 October 2013 - 06:18 AM

Can you please try using a Linux LiveCD as you may get different results due to Linux's ability to access things differently.

#11 Dancin Homer

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Posted 07 October 2013 - 06:55 AM

Hi cryptodan, was no problem to try a Linux distro as have been playing around with NetRunner.

 

However, it's just the same (pic attached)



#12 cryptodan

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Posted 07 October 2013 - 07:02 AM

Bring up a terminal and navigate to that directory via cd /mnt/OS or cd /media/OS and then do a ls -la and copy and paste the results and also do a cd Users and see if it is accessible via the terminal.

#13 Dancin Homer

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Posted 07 October 2013 - 07:42 AM

Results attached. I see a Documents and Settings folder in that list, this is a Vista setup but maybe some hope?

 

Not compitant on Terminal but cd Users not working (cd {any folder} also not working?) - accessed /media/os by right-clicking and open in terminal

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#14 cryptodan

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Posted 07 October 2013 - 07:53 AM

Is this Windows 32bit?

#15 Dancin Homer

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Posted 07 October 2013 - 07:58 AM

It is 32bit






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