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Freezing Cursor and Computer difficulty booting


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6 replies to this topic

#1 cpeisher

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Posted 01 October 2013 - 07:44 AM

I am having difficulty booting my pc.  It would sometimes hang in POST, then sometimes get to "Press any key to boot from CD" then sometimes boot just fine.  All the time it would intermittently hang and/or take a long amount of time to make any progress though the boot steps.  I replaced several small 500GB Samsung hard drives which reported trouble in Seatools for DOS with larger 2TB drives and that seemed to help at first.  Recently boot problems began to occur again which i noticed because i kept having to restart after intermittent freezing in the desktop.  I disconnected the DVD drive and that seems to have stopped the boot issues, though i would like to trouble shoot that issue as well.  I have continued to have trouble with intermittent mouse cursor freezing/system locks for the last few weeks.  I appreciate any help you can provide.  Thanks in advance.



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#2 boopme

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Posted 09 October 2013 - 11:38 AM

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#3 hamluis

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Posted 09 October 2013 - 11:56 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#4 cpeisher

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Posted 14 October 2013 - 10:38 AM

Hamluis,

Thank you for your reply.  I apologize for not getting back to you sooner, when you replied we had just loaded my family into the van for a 14 hour road trip to Chicago and have just now returned.  Here are the two items requested:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Chris (administrator) on 14-10-2013 at 11:32:12
Running from "C:\Users\Chris\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/14/2013 04:31:54 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume C:\.
The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
].
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 04:31:54 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out.
Error context: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 0000000000000194,0x0053c010,00000000004CB410,0,00000000004CC420,4096,[0]).
 
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (10/14/2013 04:14:12 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume C:\.
The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
].
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 04:14:12 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out.
Error context: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 00000000000001A4,0x0053c010,00000000004CC420,0,00000000004CB410,4096,[0]).
 
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (10/14/2013 03:55:51 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume C:\.
The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
].
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 03:55:51 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out.
Error context: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 000000000000010C,0x0053c010,00000000004CC420,0,00000000004CB410,4096,[0]).
 
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (10/14/2013 02:33:31 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume C:\.
The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
].
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 02:33:31 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out.
Error context: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 0000000000000120,0x0053c010,00000000004CC420,0,00000000004CB410,4096,[0]).
 
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (10/14/2013 00:20:37 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume C:\.
The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
].
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 00:20:37 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out.
Error context: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 000000000000018C,0x0053c010,00000000004CB410,0,00000000004CC420,4096,[0]).
 
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
 
System errors:
=============
Error: (10/12/2013 08:03:58 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of a failed free space computation.
 
Error: (10/12/2013 05:09:10 AM) (Source: volsnap) (User: )
Description: The flush and hold writes operation on volume C: timed out while waiting for a release writes command.
 
Error: (10/10/2013 03:19:18 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:18:04 AM on ?10/?10/?2013 was unexpected.
 
Error: (10/10/2013 03:17:20 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:15:32 AM on ?10/?10/?2013 was unexpected.
 
Error: (10/10/2013 03:01:51 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition.
 
Error: (10/09/2013 03:35:50 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:33:59 AM on ?10/?9/?2013 was unexpected.
 
Error: (10/08/2013 04:52:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service.
 
Error: (10/07/2013 03:09:47 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
 
Error: (10/06/2013 01:03:10 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:01:12 PM on ?10/?6/?2013 was unexpected.
 
Error: (10/04/2013 02:49:27 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:47:58 PM on ?10/?4/?2013 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (10/14/2013 04:31:54 AM) (Source: VSS)(User: )
Description: C:\00x00000000, The operation completed successfully.
0x00000000, The operation completed successfully.
0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
0x00000000, The operation completed successfully.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 04:31:54 AM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 0000000000000194,0x0053c010,00000000004CB410,0,00000000004CC420,4096,[0])
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (10/14/2013 04:14:12 AM) (Source: VSS)(User: )
Description: C:\00x00000000, The operation completed successfully.
0x00000000, The operation completed successfully.
0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
0x00000000, The operation completed successfully.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 04:14:12 AM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 00000000000001A4,0x0053c010,00000000004CC420,0,00000000004CB410,4096,[0])
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (10/14/2013 03:55:51 AM) (Source: VSS)(User: )
Description: C:\00x00000000, The operation completed successfully.
0x00000000, The operation completed successfully.
0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
0x00000000, The operation completed successfully.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 03:55:51 AM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 000000000000010C,0x0053c010,00000000004CC420,0,00000000004CB410,4096,[0])
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (10/14/2013 02:33:31 AM) (Source: VSS)(User: )
Description: C:\00x00000000, The operation completed successfully.
0x00000000, The operation completed successfully.
0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
0x00000000, The operation completed successfully.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 02:33:31 AM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 0000000000000120,0x0053c010,00000000004CC420,0,00000000004CB410,4096,[0])
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (10/14/2013 00:20:37 AM) (Source: VSS)(User: )
Description: C:\00x00000000, The operation completed successfully.
0x00000000, The operation completed successfully.
0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
0x00000000, The operation completed successfully.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (10/14/2013 00:20:37 AM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\Volume{4aefc450-b04a-11e2-a227-806e6f6e6963} - 000000000000018C,0x0053c010,00000000004CB410,0,00000000004CC420,4096,[0])
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
 
=========================== Installed Programs ============================
 
Acronis True Image Home (Version: 13.0.7154)
Adobe Acrobat 7.0 Standard - English, Français, Deutsch (Version: 7.1.0)
Adobe Acrobat 7.1.0 Standard - English, Français, Deutsch (Version: 7.1.0)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Android SDK Tools (Version: 1.16)
AnswerWorks 5.0 English Runtime (Version: 5.0.7)
Audacity 2.0.3 (Version: 2.0.3)
avast! Free Antivirus (Version: 8.0.1497.0)
Brother HL-5370DW (Version: 1.00)
calibre 64bit (Version: 1.1.0)
Carbonite (Version: 5.4.8 build 3376  (Aug-06-2013))
Cisco WebEx Meetings
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.47.1.0333)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox (Version: 2.0.22)
FUJITSU Scanner USB HotFix (Version: 1.00.0000)
Garmin ANT Agent (Version: 2.3.4)
Garmin Communicator Plugin (Version: 4.0.4)
Garmin Communicator Plugin x64 (Version: 4.0.4)
Garmin USB Drivers (Version: 2.3.1.0)
Google Chrome (Version: 30.0.1599.69)
Google Drive (Version: 1.12.5329.1887)
Google Talk Plugin (Version: 4.7.0.15362)
Google Update Helper (Version: 1.3.21.165)
HL-4150CDN (Version: 1.0.6.0)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Jing (Version: 2.8.13007.1)
KeePass Password Safe 1.17 (Version: 1.17)
LAME v3.99.3 (for Windows)
LeapFrog Connect (Version: 5.0.20.17316)
LeapFrog LeapPad Explorer Plugin (Version: 5.0.19.17305)
Logitech Gaming Software (Version: 8.45.88)
Logitech Gaming Software 8.46 (Version: 8.46.27)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 2.2.173.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (RISDB) (Version: 9.4.5000.00)
Microsoft SQL Server 2005 Tools Express Edition (Version: 9.4.5000.00)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Movie Maker (Version: 16.4.3508.0205)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music Manager
Neat (Version: 5.1.31.16)
Neat ADF Scanner 2008 Driver (Version: 2.0.1.2)
Neat ADF Scanner Driver (Version: 2.0.2.1)
Neat Core Files (Version: 5.1.31.16)
Neat Mobile Scanner (Silver) Driver (Version: 2.0.1.1)
Neat Mobile Scanner 2008 Driver (Version: 2.0.1.1)
Neat Mobile Scanner Driver (Version: 2.0.1.2)
NVIDIA 3D Vision Controller Driver 314.22 (Version: 314.22)
NVIDIA 3D Vision Driver 327.23 (Version: 327.23)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA Install Application (Version: 2.1002.133.889)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2723)
NVIDIA Update 1.14.17 (Version: 1.14.17)
NVIDIA Update Components (Version: 1.14.17)
Photo Gallery (Version: 16.4.3508.0205)
Picasa 3 (Version: 3.9)
PrettyMay Call Recorder for Skype - Professional 4.0.0.226 (Version: 4.0.0.226)
Quicken 2010 (Version: 19.1.1.27)
RealProspect 2009 (Version: 2009.22)
Realtek High Definition Audio Driver (Version: 6.0.1.6602)
Rent Manager Xi (Version: 3.00.261)
ScandAll 21
Scanner Utility for Microsoft Windows V09L21 (Version: 9.11.2.0)
Send To Neat (Version: 1.1.0.0)
Skype Click to Call (Version: 6.12.13601)
Skype™ 6.6 (Version: 6.6.106)
Software Operation Panel
Software Operation Panel (Version: 3.5.20.0)
Speccy (Version: 1.23)
TeamViewer 8 (Version: 8.0.22298)
TeraCopy 2.3 beta 2
TurboMeeting (Version: 3.0.300)
TurboTax 2011
TurboTax 2011 wgaiper (Version: 011.000.1788)
TurboTax 2011 WinPerFedFormset (Version: 011.000.3351)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0496)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0222)
TurboTax 2011 wrapper (Version: 011.000.0121)
Universal Adb Driver (Version: 1.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin)
VLC media player 2.0.8 (Version: 2.0.8)
WinDirStat 1.1.2
Windows Driver Package - Dynastream Innovations (libusb0) LibUsbDevices  (07/07/2009 1.12.2) (Version: 07/07/2009 1.12.2)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (Version: 04/19/2012 2.3.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (Version: 02/06/2007 3.1)
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 45%
Total physical RAM: 8190.54 MB
Available physical RAM: 4479.95 MB
Total Pagefile: 16379.26 MB
Available Pagefile: 12301.17 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.21 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:111.59 GB) (Free:33.27 GB) NTFS
2 Drive e: (New Data) (Fixed) (Total:1863.01 GB) (Free:1145.82 GB) NTFS
3 Drive f: (BackUp) (Fixed) (Total:1863.01 GB) (Free:1013.69 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\OFFICEPC
 
Administrator            Chris                    Guest                    
UpdatusUser              
 
 
**** End of log ****
 
And the speccy Snapshot:


#5 hamluis

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Posted 14 October 2013 - 01:34 PM

No indication of CPU/hard drive overheating, nothing unusual about processes, etc. per Speccy.

 

Your Shadow Copy errors...seem to harmless but indicative of high hard drive activity.  Carbonite may not be the answer for backups.

 

Daemon Tools...historically is known to result in system problems on some systems.  While I see no evidence per se that it is a problem...I'd be willing to uninstall it and see if system stability improves.

 

A system that has problems making it thru POST...is probably a system with a hardware problem or a possible PSU problem, in my uneducated guess of the day.

 

Louis



#6 cpeisher

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Posted 14 October 2013 - 02:13 PM

I've uninstalled the BluRay drive and have no issues getting through post currently.  There was a software problem with Carbonite that i dealt with this morning, but i don't konw if it was causing the freezing or not.  I guess i will just keep doing normal stuff and when/if it freezes again should i run the event log again and post it? Meanwhile, should i reinstall the BluRay drive and attempt to try that now?



#7 hamluis

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Posted 14 October 2013 - 02:57 PM

I can't tell you any more than I have...I've indicated the approach that I would take...but I'm not you.

 

Logically...if an installed hardware item is preventing problems with the system booting...why would you even think of reinstalling that hardware item?  When an optical drive or a hard drive prevents or impedes the boot process...that's an indication to me that this particular item is failing to the extent that Windows cannot properly detect it...nothing at all to do with drivers, IME.  Hardware that is failing...doesn't get any better as time passes, IME.

 

Louis






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