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background sound issue


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4 replies to this topic

#1 borvishal

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Posted 30 September 2013 - 07:33 PM

hello,

 

My laptop recently started with a lot of background advertisements while I was watching videos on internet. Upon further search I found this website and I have downloaded and run 'DDS'. Here are the results:

 

Can anyone please look into this issue and help me in solving the same? I am afraid my laptop is infected with malware which my anti virus failed to detect ! :(

 

thanks a lot for your help.

Attached Files

  • Attached File  dds.txt   21.62KB   3 downloads


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#2 TB-Psychotic

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Posted 01 October 2013 - 01:50 AM

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 

 

 

 

Scan with Gmer rootkit scanner

Please download Gmer from here by clicking on the "Download EXE" Button.

  • Double click on the randomly named GMER.exe. If asked to allow gmer.sys driver to load, please consent.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Show All ( should be unchecked by default )
  • Leave everything else as it is.
  • Close all other running programs as well as your Browser.
  • Click the Scan button & wait for it to finish.
  • Once done click on the Save.. button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop.
  • Please post the content of the ark.txt here.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

 

 

ALSO: Post up the attach.txt by DDS.


Edited by TB-Psychotic, 01 October 2013 - 01:50 AM.

Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#3 borvishal

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Posted 01 October 2013 - 08:36 PM

hello Marius,

 

thank you for looking into my problem. Here are the logs:

 

GMER 2.1.19163 - http://www.gmer.net
Rootkit scan 2013-10-01 21:28:47
Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 ST932032 rev.0003 298.09GB
Running: c21s74j0.exe; Driver: C:\Users\Vishal\AppData\Local\Temp\uwdiypow.sys
 
 
---- Threads - GMER 2.1 ----
 
Thread  C:\Windows\System32\svchost.exe [2296:3476]                                                      000007fef43d9688
 
---- Registry - GMER 2.1 ----
 
Reg     HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\904ce5f34e44                      
Reg     HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\904ce5f34e44@0025489dbce7         0xA1 0x8D 0x97 0x71 ...
Reg     HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\904ce5f34e44@e02a82d63102         0x60 0x91 0xF8 0x8F ...
Reg     HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\904ce5f34e44@002567738a5d         0x45 0x25 0x9D 0xC8 ...
Reg     HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\904ce5f34e44 (not active ControlSet)  
Reg     HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\904ce5f34e44@0025489dbce7             0xA1 0x8D 0x97 0x71 ...
Reg     HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\904ce5f34e44@e02a82d63102             0x60 0x91 0xF8 0x8F ...
Reg     HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\904ce5f34e44@002567738a5d             0x45 0x25 0x9D 0xC8 ...
 
---- EOF - GMER 2.1 ----
 
Regards,
 
Vishal


#4 TB-Psychotic

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Posted 02 October 2013 - 12:37 AM

 

ALSO: Post up the attach.txt by DDS.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#5 TB-Psychotic

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Posted 08 October 2013 - 02:52 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)




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