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Computer randomly gets a blue screen


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#1 TheHunter159

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Posted 30 September 2013 - 01:04 PM

Hi there.

 

Few days ago I connected an old hard drive (not really old) that always worked upon connecting (I connected it over 5 times this month, at least) I disconnect it mainly because I don't want it to be effected from viruses or anything, I got important stuff there.

It's not an external hard drive, I had to open my pc case to connect it of course.

 

After connecting it my PC suddenly didn't show anything on screen, so I said ok, something is probably wrong with this hard drive (didn't find a solution to this) and decided to disconnect it.

 

From that point I kept getting random blue screens on my PC (I have this PC for 5 years and I never, NEVER had a blue screen, not even once.)

 

The blue screen said that I should remove any new installed hardware (which was probably my old hard drive)

and wrote

*** STOP: 0x0000003b (0x0000000c0000005, 0xFFFFF80002ACAF92, 0xFFFFF8800AD47AD0, 0x0000000000000)

Didn't really count the last with many 0 on it.

 

I tried playing with my RAM memory and somehow ended with both connected but having 2GB instead of 4GB (I put them back into their original places)

 

I currently run safe mode with networking but it gets this blue screen after maybe 15 minutes when on normal mode I get this after between 10 seconds till 5 minutes.

 

I noticed that opening Steam or xfire immediately gave me this blue screen so I deleted both from my PC but I still get this crash after few minutes.

 

my PC specs are:

Proccessor: E6600 Dual core 2.4 Ghz

Memory: 4GB 667Mhz (now got 2...)

GPU: GTS 250 1GB

Windows 7 64bit

 

Is there a way to fix this blue screen problem and connect my old hard drive again? it's currently connected to my PC but doesn't show on "My computer".



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#2 dc3

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Posted 30 September 2013 - 01:24 PM

Try the hotfix found here.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 TheHunter159

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Posted 30 September 2013 - 03:07 PM

Hey dc3, thank you very much for your response.

I downloaded and installed this hotfix, it helps but not by much, it gives me like 5 extra minutes before getting another blue screen, but at least I can breath now.

Are there any other things that I can try and do?

 

I also get a new error with 7E at the end instead of 3b (I had this only once before posting a topic here)



#4 dc3

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Posted 30 September 2013 - 03:16 PM

Please download and install Speccy to provide us with information about your computer.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 TheHunter159

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Posted 11 October 2013 - 03:10 PM

Hey dc3, sorry for not responding earlier.

 

I gave my PC to my brother, he works at some PC store and he managed to fix my PC and told me that the hard drive which is dead caused all the trouble (even after he disconnected it)

He said he then ran up Windows 7 recovery from a disk he has.

After that he told me that my PC had stuck on my motherboard's splash screen so he played with the ram a bit and it worked.

Now my PC works completely fine, the bad thing is that I lost an important hard drive.

 

Speecy: http://speccy.piriform.com/results/W2l0xdm2HpHNK7qEnuSZzsk

 

Here's what I got from the Mini Tool Box:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Miki (administrator) on 11-10-2013 at 21:51:10
Running from "C:\Users\Miki\Downloads"
Microsoft Windows 7 Ultimate   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/11/2013 08:03:54 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (10/11/2013 08:03:54 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (10/11/2013 04:04:41 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (10/11/2013 04:04:41 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (10/11/2013 03:49:44 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (10/11/2013 03:49:44 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (10/11/2013 03:47:04 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (10/11/2013 03:47:04 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (09/30/2013 09:48:07 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (09/30/2013 09:48:07 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
 
System errors:
=============
Error: (10/11/2013 08:07:43 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer YUVAL-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{1D8B7FC8-D96F-42D5-ACB9-71E8286E93E1}.
The master browser is stopping or an election is being forced.
 
Error: (10/11/2013 08:00:02 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070422
 
Error: (10/11/2013 07:58:47 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070422
 
Error: (10/11/2013 07:58:38 PM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Hamachi Tunneling Engine service failed to start due to the following error: 
%%1053
 
Error: (10/11/2013 07:58:38 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the LogMeIn Hamachi Tunneling Engine service to connect.
 
Error: (10/11/2013 07:58:22 PM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Hamachi Tunneling Engine service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (10/11/2013 07:57:36 PM) (Source: Service Control Manager) (User: )
Description: The CdaC15BA service failed to start due to the following error: 
%%1275
 
Error: (10/11/2013 07:57:36 PM) (Source: Application Popup) (User: )
Description: \??\C:\Windows\SysWow64\drivers\CdaC15BA.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Error: (10/11/2013 04:02:46 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070422
 
Error: (10/11/2013 04:00:19 PM) (Source: Service Control Manager) (User: )
Description: The CdaC15BA service failed to start due to the following error: 
%%1275
 
 
Microsoft Office Sessions:
=========================
Error: (10/11/2013 08:03:54 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (10/11/2013 08:03:54 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (10/11/2013 04:04:41 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (10/11/2013 04:04:41 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (10/11/2013 03:49:44 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (10/11/2013 03:49:44 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (10/11/2013 03:47:04 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (10/11/2013 03:47:04 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (09/30/2013 09:48:07 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (09/30/2013 09:48:07 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.1.3)
64 Bit HP CIO Components Installer (Version: 6.2.2)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 10 Plugin (Version: 10.3.183.20)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Allok 3GP PSP MP4 iPod Video Converter 4.2.0709
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.3.13 (Unicode)
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Battlefield 2: Special Forces
Battlefield: Bad Company 2
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Battlelog Web Plugins (Version: 2.1.2)
Bf2SP64 2.32
BF3 Colour Tweaker (Version: 1.1)
Bonjour (Version: 3.0.0.10)
Borderlands 2
BufferChm (Version: 140.0.212.000)
Camtasia Studio 8 (Version: 8.0.4.1060)
Command & Conquer 3 (Version: 1.00.0000)
Commandos 2: Men of Courage
Commandos 3 - Destination Berlin
Commandos, Behind Enemy Lines (Version: 1.1)
Commandos: Behind Enemy Lines
Commandos: Beyond the Call of Duty
Counter-Strike: Global Offensive
Counter-Strike: Source
Coupon Printer for Windows (Version: 5.0.0.0)
D1600 (Version: 140.0.690.000)
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Far Cry 3 Blood Dragon (Version: 1.00)
ffdshow [rev 3154] [2009-12-09] (Version: 1.0)
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Flyff version V18 (Version: V18)
ƒOƒŠ[ƒtƒVƒ“ƒhƒ[ƒ€  Ver1.10
Fraps (remove only)
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Game Dev Tycoon v1.3.9 (Version: 1.3.9)
GameRanger
GCFScape 1.8.2
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GIMP 2.6.11 (Version: 2.6.11)
Google Chrome (Version: 30.0.1599.69)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.153)
GPBaseService2 (Version: 140.0.211.000)
Hi-Rez Studios Authenticate and Update Service (Version: 3.0.0.0)
Host OpenAL (ADI)
HP Customer Participation Program 14.0 (Version: 14.0)
HP Deskjet D1600 Printer Driver Software 14.0 Rel. 6 (Version: 14.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.002.002.002)
HPPhotoGadget (Version: 140.0.524.000)
HPProductAssistant (Version: 140.0.212.000)
HPSSupply (Version: 140.0.211.000)
Insurgency
iTunes (Version: 10.6.0.40)
Java 7 Update 17 (Version: 7.0.170)
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Java™ 6 Update 35 (Version: 6.0.350)
Killing Floor
LAME v3.98.3 for Audacity
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Men of War: Assault Squad
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Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
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Microsoft Chart Controls for Microsoft .NET Framework 3.5 (Version: 3.5.30730.0)
Microsoft Midtown Madness 2
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
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Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual J# 2.0 Redistributable Package (Version: 2.0.50727)
mIRC (Version: 7.19)
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
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MSVCRT Redists (Version: 1.0)
Multiwinia
Mumble 1.2.3 (Version: 1.2.3)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA GeForce Experience 1.6.1 (Version: 1.6.1)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA Install Application (Version: 2.1002.133.889)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Update 8.3.14 (Version: 8.3.14)
NVIDIA Update Components (Version: 8.3.14)
NVIDIA Virtual Audio 1.2.5 (Version: 1.2.5)
Obsidian Conflict Beta 1.35 Full (Version: 1.35)
Origin (Version: 8.5.0.4554)
Paint.NET v3.5.11 (Version: 3.61.0)
Pando Media Booster (Version: 2.6.0.7)
Populous Matchmaker
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Populous: Undiscovered Worlds - Patch
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Team Fortress 2
TeamSpeak 3 Client
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Universal AntiCheat 3 v1.072 R3
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Uplink
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Winamp (Version: 5.621 )
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Windows Live Communications Platform (Version: 15.4.3502.0922)
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Windows Live Installer (Version: 15.4.3502.0922)
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Windows Live SOXE (Version: 15.4.3502.0922)
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Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
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Xfire (remove only)
YTD Toolbar v7.6 (Version: 7.6)
YTD Video Downloader 3.9.6 (Version: 3.9.6)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 53%
Total physical RAM: 3006.49 MB
Available physical RAM: 1383.11 MB
Total Pagefile: 6011.13 MB
Available Pagefile: 3595.16 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.6 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:111.55 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MIKI-PC
 
Administrator            Guest                    Miki                     
UpdatusUser              
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#6 dc3

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Posted 11 October 2013 - 03:15 PM

I'm sorry to hear about the loss of your data.  Did you or your brother try to recover the data on the hhd with something like Ubuntu?

 

Another program you could try to recover lost files is Recuva.

 

You have posted that the computer is now working fine, so I assume you will not require any more assistance with this issue?


Edited by dc3, 11 October 2013 - 03:17 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 TheHunter159

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Posted 12 October 2013 - 02:49 PM

No we haven't but we'll try.

Do they recover files from hard drives that aren't showing on PC? I mean they are working but in "My Computer" they can't be seen.

 

All problems have been solved, thank you very much dc3 ;)



#8 dc3

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Posted 12 October 2013 - 03:49 PM

You are welcome. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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