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Error 1060 Computer Browser Service


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6 replies to this topic

#1 Purelaise

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Posted 30 September 2013 - 11:16 AM

Hi All,

 

I have been trying to print on my home network over the past day but to no avail. I have no access to my Homegroup. Its created on this PC and the laptop I use. I read on a Microsoft forum to see if some services had started but Computer Browser Service wont start and i get the error 1060. I was reading on another forum here on Bleeping Computer and they suggested I run a Farbar Service Scan and post the results here.

 

Here are my results of the scan: (Thnaks in advance for the help!)

 

Farbar Service Scanner Version: 13-09-2013
Ran by Pure (administrator) on 30-09-2013 at 17:10:24
Running from "C:\Users\Pure\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.


Firewall Disabled Policy:
==================
"HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile" registry key does not exist.


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking FirewallRules of SharedAccess: ATTENTION!=====> Unable to open "SharedAccess\Defaults\FirewallPolicy\FirewallRules" registry key. The key does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****



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#2 Purelaise

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Posted 01 October 2013 - 02:37 PM

Hi there,

 

Has anyone got any suggestions on a cure?

 

Kind regards



#3 Sneakycyber

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Posted 02 October 2013 - 12:58 AM

Can you please download and run Minitoolbox and past the results in your next reply. Have you removed any viruses or scanned for any viruses lately?

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#4 Purelaise

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Posted 04 October 2013 - 03:09 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Pure (administrator) on 04-10-2013 at 21:09:00
Running from "C:\Users\Pure\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
VMware Virtual Ethernet Adapter for VMnet1 = VMware Network Adapter VMnet1 (Connected)
VMware Virtual Ethernet Adapter for VMnet8 = VMware Network Adapter VMnet8 (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="VMware Network Adapter VMnet1" address=192.168.202.1 mask=255.255.255.0
add address name="VMware Network Adapter VMnet8" address=192.168.80.1 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Pure
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 90-2B-34-56-D2-D9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::44c3:a38f:3231:8f3b%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 04 October 2013 17:00:11
   Lease Expires . . . . . . . . . . : 05 October 2013 17:00:10
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 244329268
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-A6-9F-A5-90-2B-34-56-D2-D9
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet1:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
   Physical Address. . . . . . . . . : 00-50-56-C0-00-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2c19:bbcf:3e2:ba9c%21(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.202.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 503337046
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-A6-9F-A5-90-2B-34-56-D2-D9
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet8:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
   Physical Address. . . . . . . . . : 00-50-56-C0-00-08
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::185d:bdad:77fa:6add%22(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.80.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 520114262
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-A6-9F-A5-90-2B-34-56-D2-D9
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CEC02565-9839-426C-B27F-3A058EA98C28}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{503CE3A7-9E68-4054-9C1C-6720A306031F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  SkyRouter.Home
Address:  192.168.0.1

Name:    google.com
Addresses:  2a00:1450:4009:805::1001
      173.194.34.165
      173.194.34.166
      173.194.34.167
      173.194.34.168
      173.194.34.169
      173.194.34.174
      173.194.34.160
      173.194.34.161
      173.194.34.162
      173.194.34.163
      173.194.34.164


Pinging google.com [173.194.34.164] with 32 bytes of data:
Request timed out.
Reply from 173.194.34.164: bytes=32 time=6ms TTL=58

Ping statistics for 173.194.34.164:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 6ms, Average = 6ms
Server:  SkyRouter.Home
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=108ms TTL=51
Reply from 98.139.183.24: bytes=32 time=103ms TTL=51

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 103ms, Maximum = 108ms, Average = 105ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=3ms TTL=128
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 3ms, Average = 2ms
===========================================================================
Interface List
 10...90 2b 34 56 d2 d9 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 21...00 50 56 c0 00 01 ......VMware Virtual Ethernet Adapter for VMnet1
 22...00 50 56 c0 00 08 ......VMware Virtual Ethernet Adapter for VMnet8
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.10     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.10    276
     192.168.0.10  255.255.255.255         On-link      192.168.0.10    276
    192.168.0.255  255.255.255.255         On-link      192.168.0.10    276
     192.168.80.0    255.255.255.0         On-link      192.168.80.1    276
     192.168.80.1  255.255.255.255         On-link      192.168.80.1    276
   192.168.80.255  255.255.255.255         On-link      192.168.80.1    276
    192.168.202.0    255.255.255.0         On-link     192.168.202.1    276
    192.168.202.1  255.255.255.255         On-link     192.168.202.1    276
  192.168.202.255  255.255.255.255         On-link     192.168.202.1    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.10    276
        224.0.0.0        240.0.0.0         On-link     192.168.202.1    276
        224.0.0.0        240.0.0.0         On-link      192.168.80.1    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.10    276
  255.255.255.255  255.255.255.255         On-link     192.168.202.1    276
  255.255.255.255  255.255.255.255         On-link      192.168.80.1    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 21    276 fe80::/64                On-link
 22    276 fe80::/64                On-link
 22    276 fe80::185d:bdad:77fa:6add/128
                                    On-link
 21    276 fe80::2c19:bbcf:3e2:ba9c/128
                                    On-link
 10    276 fe80::44c3:a38f:3231:8f3b/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
 21    276 ff00::/8                 On-link
 22    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\vsocklib.dll [63128] (VMware, Inc.)
Catalog9 12 C:\Windows\SysWOW64\vsocklib.dll [63128] (VMware, Inc.)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\vsocklib.dll [67224] (VMware, Inc.)
x64-Catalog9 12 C:\Windows\System32\vsocklib.dll [67224] (VMware, Inc.)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/04/2013 08:13:44 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/04/2013 07:12:56 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/04/2013 06:12:09 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/04/2013 05:03:54 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/04/2013 05:00:55 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/03/2013 06:22:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {11d9b4bd-12d5-4271-b6ac-f33759c59d5b}

Error: (10/03/2013 08:21:22 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {5a49142f-f465-42a2-bfb1-df22f2d46b27}

Error: (10/03/2013 08:18:24 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {5a49142f-f465-42a2-bfb1-df22f2d46b27}

Error: (10/02/2013 07:57:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {4dab13a2-5c4e-4e3d-8334-6cffea428362}

Error: (10/02/2013 07:54:15 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {4dab13a2-5c4e-4e3d-8334-6cffea428362}


System errors:
=============
Error: (10/04/2013 09:09:13 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:09:03 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:08:53 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:08:43 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:08:33 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:08:23 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:08:13 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:08:03 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:07:53 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079

Error: (10/04/2013 09:07:43 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error:
%%1079


Microsoft Office Sessions:
=========================
Error: (10/04/2013 08:13:44 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/04/2013 07:12:56 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/04/2013 06:12:09 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/04/2013 05:03:54 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/04/2013 05:00:55 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e200cf-188b-4875-b452-044e23215f42}

Error: (10/03/2013 06:22:10 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {11d9b4bd-12d5-4271-b6ac-f33759c59d5b}

Error: (10/03/2013 08:21:22 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {5a49142f-f465-42a2-bfb1-df22f2d46b27}

Error: (10/03/2013 08:18:24 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {5a49142f-f465-42a2-bfb1-df22f2d46b27}

Error: (10/02/2013 07:57:14 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {4dab13a2-5c4e-4e3d-8334-6cffea428362}

Error: (10/02/2013 07:54:15 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {4dab13a2-5c4e-4e3d-8334-6cffea428362}


=========================== Installed Programs ============================

@BIOS (Version: 2.25)
Ableton Live 9 Suite (Version: 9.0.0.0)
Active@ Partition Recovery 9.0 (Version: 9.0)
Adobe AIR (Version: 3.8.0.1430)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.175)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Reader XI (11.0.04) (Version: 11.0.04)
Age of Empires III - Complete Collection (Version: 1.0)
Akamai NetSession Interface
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
ASUS Gamer OSD (Version: 3.07.0419)
ASUS Smart Doctor (Version: 5.80)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.0.15.16)
Audacity 2.0.3 (Version: 2.0.3)
AutoCAD 2014 Language Pack - English (Version: 19.1.18.0)
Autodesk 360 (Version: 4.0.27.1)
Autodesk App Manager (Version: 1.1.0)
Autodesk AutoCAD 2014 - English (Version: 19.1.18.0)
Autodesk Content Service (Version: 3.1.3.0)
Autodesk Content Service Language Pack (Version: 3.1.3.0)
Autodesk Featured Apps (Version: 1.1.0)
Autodesk Material Library 2014 (Version: 4.0.19.0)
Autodesk Material Library Base Resolution Image Library 2014 (Version: 4.0.19.0)
Autodesk ReCap (Version: 1.0.43.13)
Autodesk ReCap Language Pack-English (Version: 1.0.43.13)
AutoGreen B12.0206.1 (Version: 1.00.0000)
Big Fish: Game Manager (Version: 3.2.0.5)
Bitdefender Total Security 2013 (Version: 16.26.0.1739)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 4.02)
Cisco Packet Tracer 5.3.3
CommView for WiFi (Version: 6.3)
Curse Client (Version: 5.1.1.792)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dragon's Prophet (Version: 1.2.1161.12)
Easy Tune 6 B12.0626.1 (Version: 1.00.0000)
EasyRotator Wizard (Version: 1.0.124)
eJay HipHop 5 Reloaded
eJay Special Edition 2 - Deinstallation
FARO LS 1.1.501.0 (64bit) (Version: 5.1.0.30630)
FileZilla Client 3.7.3 (Version: 3.7.3)
Fraps (remove only)
Freemake Video Converter version 3.2.1 (Version: 3.2.1)
GameMaker-Studio 1.1
GNS3 0.8.3.1 (Version: 0.8.3.1)
Google Chrome (Version: 30.0.1599.66)
Google Update Helper (Version: 1.3.21.153)
HipHop eJay 3 - Deinstallation
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 8.0.12.1498)
Intel® Rapid Storage Technology (Version: 11.1.0.1006)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
iTunes (Version: 11.1.0.126)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
League of Legends (Version: 1.3)
Livedrive (Version: 1.14.2.0)
Livedrive Restore (Version: 1.4.0.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
marvell 91xx driver (Version: 1.2.0.1010)
Max 6.1.2 (x64) (Version: 136.1.2)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Outlook Connector (Version: 14.0.6123.5001)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MiniTool Partition Wizard Home Edition 8.0
Mobile Broadband HL Service (Version: 22.001.10.00.03)
Movie Maker (Version: 16.4.3508.0205)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Nero 8 Micro 8.3.2.1 (Version: 8.3.2.1)
Nero BackItUp 10 (Version: 5.6.11700.17.100)
Nero BackItUp 10 Help (CHM) (Version: 10.5.10700)
Nero BackItUp and Burn Essentials (Version: 10.5.10500)
Nero BurnRights 10 (Version: 4.2.10500.1.102)
Nero BurnRights 10 Help (CHM) (Version: 10.5.10700)
Nero Control Center 10 (Version: 10.6.12100.0.1)
Nero ControlCenter 10 Help (CHM) (Version: 10.5.10700)
Nero Core Components 10 (Version: 2.0.18700.9.1)
Nero Express 10 (Version: 10.2.12500.26.100)
Nero Express 10 Help (CHM) (Version: 10.5.10700)
Nero RescueAgent 10 (Version: 3.2.10800.9.100)
Nero RescueAgent 10 Help (CHM) (Version: 10.5.10700)
Nero Update (Version: 1.0.10300.25.0)
Notepad++ (Version: 6.3)
NVIDIA 3D Vision Controller Driver 326.01 (Version: 326.01)
NVIDIA 3D Vision Driver 327.23 (Version: 327.23)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.133.902)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2723)
NVIDIA Update 8.3.14 (Version: 8.3.14)
NVIDIA Update Components (Version: 8.3.14)
NVIDIA Virtual Audio 1.2.5 (Version: 1.2.5)
ON_OFF Charge B11.1102.1 (Version: 1.00.0001)
Paint.NET v3.5.10 (Version: 3.60.0)
PDF Settings CS6 (Version: 11.0)
Photo Gallery (Version: 16.4.3508.0205)
Platform (Version: 1.39)
PowerISO (Version: 5.4)
PrivaZer (Version: 1.10.0.0)
PrivitizeVPN (Version: 1.0.0)
Recuva (Version: 1.45)
SketchUp Import for AutoCAD 2014 (Version: 1.1.0)
SlimCleaner (Version: 4.0.30878)
Solar Accounts
Speccy (Version: 1.22)
StarCraft II (Version: 2.0.6.25180)
System Requirements Lab for Intel (Version: 4.5.15.0)
TeamViewer 8 (Version: 8.0.19617)
Tera Term 4.78
Text-To-Speech-Runtime (Version: 1.0.0.0)
Tom Clancy's Splinter Cell® Blacklist™ (Version: 1.01)
tools-freebsd (Version: 9.2.3.1031769)
tools-linux (Version: 9.2.3.1031769)
tools-netware (Version: 9.2.3.1031769)
tools-solaris (Version: 9.2.3.1031769)
tools-windows (Version: 9.2.3.1031769)
tools-winPre2k (Version: 9.2.3.1031769)
TuneUp Utilities 2014 (en-US) (Version: 14.0.1000.88)
TuneUp Utilities 2014 (Version: 14.0.1000.88)
TuneUp Utilities Language Pack (en-US) (Version: 13.0.2013.194)
Tutorial4
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Uplay (Version: 3.0)
Utility (Version: 1.00.0002)
VIA Platform Device Manager (Version: 1.39)
VMware Workstation (Version: 9.0.2)
Vuze (Version: 5.1.0.0)
Warcraft III
Windows 7 USB/DVD Download Tool (Version: 1.0.24.0)
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
WinPcap 4.1.3 (Version: 4.1.0.2980)
WinRAR 4.00 (64-bit) (Version: 4.00.0)
Wireshark 1.10.0 (64-bit) (Version: 1.10.0)
World of Warcraft (Version: 5.4.0.17399)
WOW Slider
XviD MPEG-4 Video Codec

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 16346.09 MB
Available physical RAM: 10260.13 MB
Total Pagefile: 32690.36 MB
Available Pagefile: 25600.47 MB
Total Virtual: 4095.88 MB
Available Virtual: 3944.25 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:121.06 GB) NTFS

========================= Users: ========================================

User accounts for \\PURE

Administrator            Guest                    Pure                     
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================


**** End of log ****
 



#5 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
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  • Gender:Male
  • Local time:10:12 AM

Posted 05 October 2013 - 12:49 AM

Hi,

 

While waiting for further suggestions from BC Advisor Sneakycyber, please update and run your installed Malwarebytes and post the results of latest and previous logs.

Please download TDSSKiller exe version to your desktop.
Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.

    Click on Change Parameters and click Detect TDLFS File System.
    Click the Start Scan button.
    Do not use the computer during the scan
    If the scan completes with nothing found, click Close to exit.
    If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
    A TDSSKiller text file would be saved in Local Disk C.
    Copy and paste the contents of that file in your next reply.


Tekken
 


#6 Purelaise

Purelaise
  • Topic Starter

  • Members
  • 17 posts
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  •  
  • Local time:02:12 AM

Posted 07 October 2013 - 03:04 PM

Hi There,

 

Neither found any issues.

 

Kind Regards



#7 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:12 AM

Posted 07 October 2013 - 07:23 PM

:step1: Please create a restore point before editing the registry keys by following this link.

 

:step2: Download Windows 7 regkeys

 

http://www.bleepstatic.com/fhost/uploads/2/mpssvc.reg

http://www.bleepstatic.com/fhost/uploads/2/wscsvc.reg

 

Double Click each regkeys and follow the prompt to merge each then reboot.

 

:step3: Download Windows Repair (all in one) from this site

Install the program then run it.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

p22001645.gif



Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22001646.gif


Go to Step 4 and under "System Restore" click on Create button:

p22001644.gif


Go to Start Repairs tab and click Start button.

p22001166.gif


Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

p22001647.gif

Click on box next to the Restart System when Finished. Then click on Start.

 

Please post a new FSS log next time.


Edited by jhayz, 07 October 2013 - 07:28 PM.

Tekken
 





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