Toshiba Satellite L875D-S7332 laptop, Win8, w/ Word 2013. Using Norton 360.
Suddenly, when I try to access my libraries, 3 out of 4 give me an error message like "[Name].library-ms" is no longer working, then that it can safely be removed. Now my folders have been emptied of everything I brought over from Win7, except for the documents I have added to or edited. The only exception is my music library. I do not get the error message, but the end folders are empty, too.
Can anyone help? Norton backs up automatically (to my external HD), but before I try to reload my docs, I want to fix this library issue!
The most recent update I can remember was from Toshiba, but that doesn't mean Windows didn't sneak one in while I was asleep.
Thank you for help and patience with my computer illiteracy. Think of me this way: if you were telling me how to make a PB&J sandwich and said "Put the peanut butter on the bread", I would do so by picking up the jar of PB and putting on top of the loaf.