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Browser Hijack


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#1 MarkNZ

MarkNZ

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  • Local time:09:24 PM

Posted 27 April 2006 - 11:16 AM

I've run Microsoft Defender, Ad-Aware, CWShredder, Spybot, SmitRem - and a whole bunch of others, but I still have a browser redirect in IE I can't get rid of.

Please help!

Logfile of HijackThis v1.99.1
Scan saved at 17:13:25, on 27/04/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R3 - Default URLSearchHook is missing
O1 - Hosts: x.x.x.x www.mycompany.co.uk
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mycompany.co.uk
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mycompany.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = mycompany.co.uk
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe



Thanks in advance.
:thumbsup:

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#2 Guest_Cretemonster_*

Guest_Cretemonster_*

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Posted 29 April 2006 - 07:38 AM

Hi MarkNZ and Welcome to the Bleeping Computer!

Lets try unlocking IE and see if we can reset the web settings.


Open HijackThis-> Click "Do a System Scan Only" and put a check by these but DO NOT hit the Fix Checked button yet

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Now Make sure ALL WINDOWS and BROWSERS are CLOSED and hit the Fix Checked Button


Try this,Open IE and Click Tools-> Internet Options-> Programs and then click "Reset Web Settings"

Now go back and Click the Advanced Tab and then Click "Restore Defaults"


Download WinPFind to your C Drive.
http://www.bleepingcomputer.com/files/winpfind.php

Right Click the Zip Folder and Select "Extract All"

Don't use it yet

Reboot into SAFE MODE(Tap F8 when restarting)
Here is a link on how to boot into Safe Mode:
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

From the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"

It will scan the entire System, so please be patient

Once you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folder


Run MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK!

Under the "General" Tab

Make Sure "Normal Startup-load all device drivers and services" has a green tick by it

Click Apply->Close->Follow the Prompts to Restart

Restart Normal and have the PC Scanned here:
Ewido Online Scanner

You will need to be using Internet Explorer for the Scan to work

Do Not remove any infections found,just save the report from Ewido.


Post back with a fresh HijackThis log and the reports from Ewido and WinPFind.




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