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Screen Sharing does this invite malicious hackers ?


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#1 Jove

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Posted 26 September 2013 - 08:01 PM

My ISP requested that I download a screen sharing service, to view my ISP mail account info.

 

He said he was not able to get through

 

when using these services does it by pass my firewall exceptions and or change my services for remote capabilities, . .  ??

 

Anyway I unistalled it but still would like to know about my PC security when it comes to invaders.

 

Whats the best way to keep out this kind of invasion ?

 

 

 


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#2 yougotdslapd

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Posted 08 October 2013 - 10:55 PM

If you were originally in contact with your ISP and they were trying to help you solve a problem, I wouldn't worry about it. It can be possible for a hacker to use the screen sharing program to watch you do things on your PC, but those programs tend to be fairly safe, and you would have to have downloaded an additional malicious program to give access to hackers anyways. In other words, if the ISP only had you download that one program, there's nothing to worry about.

Yes, generally a firewall is very successful at blocking external connections to your PC. The firewall probably blocked the program from allowing the ISP to view your screen.

You're fine! :)

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#3 quietman7

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Posted 10 October 2013 - 08:48 AM

Anything is possible. Hackers like to go where the crowds gather as it helps to distribute malware to a wide range of Internet users. In time, they may endeavor into this area.
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#4 Jove

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Posted 10 October 2013 - 09:00 AM

That was a timely reply Quietman ! Thank you both, . . .

I just posted in am I in Am I infected ?

 

Seems that my suspicions are somewhat realistic that I have a stalking intruder in my mists !

 

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#5 quietman7

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Posted 10 October 2013 - 09:25 AM

The detection(s) was on a file with an .eml extension. EML file extensions are primarily associated with Outlook Express but they are also used by other email clients. The Windows Live Mail folder is used for email storage. See this tutorial.

Just continue in the new topic you started for getting help with malware removal.
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