Posted 26 September 2013 - 04:59 PM
Recently my computer was infected with the MoneyPak FBI virus and I am at a complete loss of how to remove it. I have very limited knowledge in computers so please be patient with me if I don't know something!
As of now I am running Windows 7 Home Professional. The virus has made it so that I cannot access any Safe Mode besides that with Command Prompt. I've tried downloading Windows Defender onto a USB and booting into a full scan on the computer, but it failed to detect any threats. I had a friend take a look at it as well and he spent some time looking through the Command Prompts, telling me I had to completely reinstall the Operating System, but I feel like it could be fixed otherwise.
I've tried looking around the tower for more information on the computer itself (not sure if it's relevant in removing the virus) but this was all I could find:
iBuyPower i-Series 301
As of now, the PC has no access to the internet as well. Thank you so much for your help.