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Unwanted Popups/adware/spyware


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5 replies to this topic

#1 maimaimai

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Posted 27 April 2006 - 01:11 AM

help! since im having problems with my norton anti-virus, i've been bombarded with unwanted popups of ads. i dont know what to do. im still waiting for a reply from norton regarding the problem with their software. is there a way that i could eliminate these unwanted ads or virus or spyware while waiting for their response? i cant even access my email! thanks! id appreciate all the help you can give.

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#2 Wolfnadrid

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Posted 27 April 2006 - 01:26 AM

If you can successfully surf the web to some online security scans, I'd suggest giving first http://www.xblock.com/onlinescan.php (antispyware scanner)
then http://housecall.trendmicro.com (antispyware and antivirus) a try to see if you can at least thin the malware down the quick and simple way.

If still getting bombarded ads can try some more powerful downloadable antispyware tools such as http://www.ewido.net scanner and the likes of http://www.moosoft.com ('the cleaner' tool) and utilize their lovely limited time trial versions.

I generally suggest this before give the hijackthis route as its a bit more of an involve process, but that would be plan C.
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#3 Albert Frankenstein

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Posted 27 April 2006 - 06:49 AM

Welcome to BC! :thumbsup:

It is possible you are infected with something that has defeated Norton. This is a trait of many infections. Follow the advice of Wolfnadrid, that would be a good place to start. Let us know how it goes.
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#4 quietman7

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Posted 27 April 2006 - 09:23 AM

Here are the Ewido Install and Scan Instructions.
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#5 maimaimai

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Posted 28 April 2006 - 01:44 PM

hi guys, it worked! i tried the xblocker and the one from trendmicro like you said and it did reduce the amount of popups/spyware/adware i get. there are still some very persistent ones though. but i'll install the ewido just in case. thanks so much!!! you're a lifesaver :-)

#6 quietman7

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Posted 28 April 2006 - 01:47 PM

Your welcome.
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