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Viruses....can't install/download anything


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21 replies to this topic

#1 apoovey

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Posted 25 September 2013 - 09:17 PM

Help!
 

 

I keep getting Avast notices about malware/Trojan viruses.  The files listed are:

 

Win32:Malware-gen

Win64:Sirefef-A ( Trj)

 

I have tried to download the file so I could do a log and it won't download/open.  I'm not sure what to do next. I also am  getting a random Conduit Search engine on my browser when I open it.  I uninstalled all the programs that looked unusual in my control panel.  Please advise what I should do next. Thanks!



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#2 gringo_pr

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Posted 26 September 2013 - 10:15 AM





Hello apoovey

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

***** I will need you to download this program from a clean computer and transfer it to this computer via a flash drive or a pen drive to run. *****


I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 apoovey

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Posted 26 September 2013 - 07:07 PM

Thanks! It's going to be somewhat difficult for me to get to a "clean" computer to download this to  a flash drive because I can't download things at my work.  I will work on finding a solution over the weekend and follow your instructions.



#4 gringo_pr

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Posted 26 September 2013 - 07:27 PM

OK this might work

you need to go to the windows defender folder and rename it - something you can find it her easy like windows defender 1

You can find it here - C:\Program Files\Windows Defender

If it does work and you are able to download the program (and this is very important) you need to change the folder back to its original name BEFORE running the scan


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 apoovey

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Posted 26 September 2013 - 07:48 PM

I can't download anything. I have tried Google Chrome, IE, and Mozilla and no luck. I will try to download to a flash drive tomorrow. My computer is in bad shape. Also, I didn't see a link to Windows Defender above. Did I miss something?  I just went to another download site.



#6 gringo_pr

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Posted 26 September 2013 - 08:46 PM

Hello

It is a folder on your computer (it is what is giving you a headache)


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 30 September 2013 - 09:12 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

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Posted 04 October 2013 - 01:51 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

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Posted 06 October 2013 - 09:10 PM

This topic has been re-opened at the request of the person who originally posted.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 apoovey

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Posted 06 October 2013 - 09:19 PM

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 03-10-2013
Ran by Angela (administrator) on ANGELA-PC on 06-10-2013 21:34:08
Running from E:\
Microsoft® Windows Vista™ Home Basic  Service Pack 1 (X86) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Normal

==================== Processes (Whitelisted) ===================

(Microsoft Corporation) C:\Windows\system32\SLsvc.exe
(AVAST Software) C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
(Microsoft Corporation) C:\Windows\system32\WLANExt.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Creative Technology Ltd.) C:\Windows\OEM02Mon.exe
(AVAST Software) C:\Program Files\Alwil Software\Avast5\AvastUI.exe
(SMART Technologies) C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
(SMART Technologies ULC) C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTSNMPAgent.exe
(Intel Corporation) C:\Windows\system32\igfxsrvc.exe
(Sun Microsystems, Inc.) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe
(SMART Technologies ULC) C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardTools.exe
(Dropbox, Inc.) C:\Users\Angela\AppData\Roaming\Dropbox\bin\Dropbox.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Luidia, Inc.) C:\Program Files\Luidia\eBeam Device Service\eBeamDeviceServiceMain.exe
(MediaMall Technologies, Inc.) C:\Program Files\MediaMall\MediaMallServer.exe
(Luidia, Inc.) C:\Program Files\Luidia\eBeam Device Service\eBeamDeviceServiceUI.exe
(Microsoft Corporation) C:\Windows\system32\msiexec.exe
(Yahoo! Inc.) C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(SMART Technologies ULC) C:\Program Files\SMART Technologies\SMART Board Drivers\Aware.exe
(SMART Technologies ULC) C:\Program Files\SMART Technologies\SMART Board Drivers\Marker.exe
(Microsoft Corporation) C:\Windows\system32\UI0Detect.exe
(Microsoft Corporation) \\?\C:\Windows\system32\wbem\WMIADAP.EXE
(Intuit Inc.) C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
(Intuit Inc.) C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [HotKeysCmds] - C:\Windows\system32\hkcmd.exe [ ] ()
HKLM\...\Run: [OEM02Mon.exe] - C:\Windows\OEM02Mon.exe [36864 2007-05-09] (Creative Technology Ltd.)
HKLM\...\Run: [avast5] - C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe [4858968 2013-08-30] (AVAST Software)
HKLM\...\Run: [SMART Board Service] - C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe [2647336 2009-09-17] (SMART Technologies)
HKLM\...\Run: [SMART SNMP Agent] - C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTSNMPAgent.exe [1049896 2009-09-17] (SMART Technologies ULC)
HKLM\...\Run: [AmazonGSDownloaderTray] - C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe [326144 2009-10-23] (Amazon.com)
HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59280 2012-11-28] (Apple Inc.)
HKLM\...\Run: [SunJavaUpdateSched] - C:\Program Files\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM\...\Run: [QuickTime Task] - C:\Program Files\QuickTime\QTTask.exe [421888 2012-10-25] (Apple Inc.)
HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152544 2012-12-12] (Apple Inc.)
HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKCU\...\Run: [swg] - C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2010-03-21] (Google Inc.)
HKCU\...\Run: [ISUSPM Startup] - C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [221184 2004-07-27] (InstallShield Software Corporation)
HKCU\...\Run: [WMPNSCFG] - C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-20] (Microsoft Corporation)
HKCU\...\Run: [Google Update*] - [x] <===== ATTENTION (ZeroAccess rootkit hidden path)
HKCU\...409d6c4515e9\InprocServer32: [Default-shell32] shell32.dll ATTENTION! ====> ZeroAccess/Alureon?
MountPoints2: F - F:\LaunchU3.exe -a
MountPoints2: {0da6fad6-2ede-11df-91de-0023ae07783c} - F:\LaunchU3.exe -a
MountPoints2: {21b9be58-28a3-11e3-89fa-0023ae07783c} - F:\LaunchU3.exe -a
HKU\Default\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\Default User\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
Startup: C:\Users\Angela\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Angela\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
SearchScopes: HKLM - DefaultScope {ACFCF9FA-DB8C-4961-B5F1-9CC1C8EA95BF} URL =
SearchScopes: HKCU - DefaultScope {ACFCF9FA-DB8C-4961-B5F1-9CC1C8EA95BF} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3298566&CUI=UN22026893234098162&UM=2
SearchScopes: HKCU - {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} URL = http://www.delta-search.com/?q={searchTerms}&affID=119816&babsrc=SP_ss&mntrId=56B70023AE07783C
SearchScopes: HKCU - {3970E8F9-BB8C-4ABA-B255-7D26507F68CA} URL = http://search.yahoo.com/search?p={searchterms}&ei=UTF-8&fr=w3i&type=W3i_DS,136,0_0,Search,20100519,6686,0,8,0
SearchScopes: HKCU - {ACFCF9FA-DB8C-4961-B5F1-9CC1C8EA95BF} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3298566&CUI=UN22026893234098162&UM=2
BHO: Shop to Win - {00B48AB6-399B-4E4E-B07E-DA47C34C453A} - C:\Program Files\Shop to Win 17\Shop to Win 17.dll No File
BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
BHO: Fast Search - {5AB7104A-B71F-49AD-9154-F7F8806AE848} - C:\Program Files\Surf Canyon\surfcanyon.dll (Surf Canyon Incorporated)
BHO: CIEDownload Object - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Technologies\Notebook Software\NotebookPlugin.dll (SMART Technologies ULC.)
BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO: Skype add-on for Internet Explorer - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll (Google Inc.)
BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll (Yahoo! Inc)
Toolbar: HKLM - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
Toolbar: HKLM - avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU -Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} -  No File
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL (Skype Technologies)
Winsock: Catalog5 01 mswsock.dll File Not found () ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5 05 mswsock.dll File Not found () ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Winsock: Catalog9 01 mswsock.dll File Not found ()
Winsock: Catalog9 02 mswsock.dll File Not found ()
Winsock: Catalog9 03 mswsock.dll File Not found ()
Winsock: Catalog9 04 mswsock.dll File Not found ()
Winsock: Catalog9 05 mswsock.dll File Not found ()
Winsock: Catalog9 06 mswsock.dll File Not found ()
Winsock: Catalog9 07 mswsock.dll File Not found ()
Winsock: Catalog9 08 mswsock.dll File Not found ()
Winsock: Catalog9 09 mswsock.dll File Not found ()
Winsock: Catalog9 10 mswsock.dll File Not found ()
Winsock: Catalog9 11 mswsock.dll File Not found ()
Winsock: Catalog9 12 mswsock.dll File Not found ()
Winsock: Catalog9 13 mswsock.dll File Not found ()
Winsock: Catalog9 14 mswsock.dll File Not found ()
Winsock: Catalog9 15 mswsock.dll File Not found ()
Winsock: Catalog9 16 mswsock.dll File Not found ()
Winsock: Catalog9 17 mswsock.dll File Not found ()
Winsock: Catalog9 18 mswsock.dll File Not found ()
Winsock: Catalog9 19 mswsock.dll File Not found ()
Winsock: Catalog9 20 mswsock.dll File Not found ()
Winsock: Catalog9 21 mswsock.dll File Not found ()
Winsock: Catalog9 22 mswsock.dll File Not found ()
Winsock: Catalog9 23 mswsock.dll File Not found ()
Winsock: Catalog9 24 mswsock.dll File Not found ()
Tcpip\Parameters: [DhcpNameServer] 10.0.0.1

FireFox:
========
FF ProfilePath: C:\Users\Angela\AppData\Roaming\Mozilla\Firefox\Profiles\rllj5vqc.default-1380159448166
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF32_11_8_800_168.dll ()
FF Plugin: @Apple.com/iTunes,version=1.0 - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin: @Google.com/GoogleEarthPlugin - C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin: @google.com/npPicasa3,version=3.0.0 - C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin: @java.com/JavaPlugin,version=10.10.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/WPF,version=3.5 - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF Plugin: @playon.tv/PlayOnToolbar - C:\Program Files\MediaMall\toolbar\npVT.dll (MediaMall Technologies, Inc.)
FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: Adobe Reader - C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\babylon.xml
FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\safeguard-secure-search.xml
FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\Alwil Software\Avast5\WebRep\FF
FF Extension: avast! Online Security - C:\Program Files\Alwil Software\Avast5\WebRep\FF

Chrome:
=======
CHR HomePage: hxxp://www.delta-search.com/?affID=119816&babsrc=HP_ss&mntrId=56B70023AE07783C
CHR RestoreOnStartup: "hxxp://www.delta-search.com/?affID=119816&babsrc=HP_ss&mntrId=56B70023AE07783C"
CHR DefaultSearchURL: (Google) - {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR DefaultSuggestURL: (Google) - {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\30.0.1599.69\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\30.0.1599.69\pdf.dll ()
CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\30.0.1599.69\gcswf32.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin6.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin7.dll (Apple Inc.)
CHR Plugin: (MindSpark Toolbar Platform Plugin Stub) - C:\Program Files\CouponAlert_2p\bar\1.bin\NP2pStub.dll No File
CHR Plugin: (Google Earth Plugin) - C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
CHR Plugin: (Picasa) - C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.99\npGoogleUpdate3.dll No File
CHR Plugin: (iTunes Application Detector) - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Silverlight Plug-In) - c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll No File
CHR Plugin: (Windows Presentation Foundation) - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR Extension: (MixiDJ V30) - C:\Users\Angela\AppData\Local\Google\Chrome\User Data\Default\Extensions\fdkednngfjmpnljkolbapdednncafhen\10.19.2.505_0
CHR Extension: (Chrome In-App Payments service) - C:\Users\Angela\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.11_0
CHR HKLM\...\Chrome\Extension: [fdkednngfjmpnljkolbapdednncafhen] - C:\Users\Angela\AppData\Local\CRE\fdkednngfjmpnljkolbapdednncafhen.crx

========================== Services (Whitelisted) =================

S3 Amazon Download Agent; C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [401920 2009-10-23] (Amazon.com)
R2 avast! Antivirus; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [46808 2013-08-30] (AVAST Software)
R2 eBeam Device Service; C:\Program Files\Luidia\eBeam Device Service\eBeamDeviceServiceMain.exe [180224 2011-02-16] (Luidia, Inc.)
R2 MediaMall Server; C:\Program Files\MediaMall\MediaMallServer.exe [4313416 2013-10-01] (MediaMall Technologies, Inc.)
U2 *etadpug; "C:\Program Files\Google\Desktop\Install\{4c233aa0-6ab4-ea18-1f45-d2bb9b17a403}\   \...\???\{4c233aa0-6ab4-ea18-1f45-d2bb9b17a403}\GoogleUpdate.exe" < <==== ATTENTION (ZeroAccess)

==================== Drivers (Whitelisted) ====================

R2 aswFsBlk; C:\Windows\System32\Drivers\aswFsBlk.sys [29816 2013-08-30] (AVAST Software)
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [66336 2013-08-30] (AVAST Software)
R1 aswRdr; C:\Windows\System32\Drivers\aswRdr.sys [49760 2013-08-30] (AVAST Software)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [49376 2013-08-30] ()
R1 aswSnx; C:\Windows\System32\Drivers\aswSnx.sys [770344 2013-08-30] (AVAST Software)
R1 aswSP; C:\Windows\System32\Drivers\aswSP.sys [369584 2013-08-30] (AVAST Software)
R1 aswTdi; C:\Windows\System32\Drivers\aswTdi.sys [56080 2013-08-30] (AVAST Software)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [177864 2013-08-30] ()
R0 CLFS; C:\Windows\System32\CLFS.sys [247352 2008-01-20] (Microsoft Corporation)
R3 msvad_simple; C:\Windows\System32\drivers\povrtdev.sys [23920 2013-03-05] (MediaMall Technologies, Inc.)
R3 SMARTMouseFilterx86; C:\Windows\System32\DRIVERS\SMARTMouseFilterx86.sys [11048 2009-09-17] (SMART Technologies ULC)
R3 SMARTVHidMini2000x86; C:\Windows\System32\DRIVERS\SMARTVHidMini2000x86.sys [14120 2009-09-17] (SMART Technologies ULC)
S3 IpInIp; system32\DRIVERS\ipinip.sys [x]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-10-06 21:34 - 2013-10-06 21:34 - 00000000 ____D C:\FRST
2013-10-05 12:27 - 2013-10-05 12:27 - 00068704 _____ C:\Windows\system32\GDIPFONTCACHEV1.DAT
2013-10-05 12:26 - 2013-10-05 12:26 - 00001922 _____ C:\Users\Public\Desktop\PlayOn.lnk
2013-10-05 12:25 - 2013-10-05 12:27 - 00000000 ____D C:\Program Files\MediaMall
2013-10-05 12:25 - 2013-10-05 12:25 - 00000000 ____D C:\Program Files\Common Files\ffdshowEx
2013-10-05 12:22 - 2013-10-05 17:27 - 00000000 ____D C:\ProgramData\MediaMall
2013-10-05 12:21 - 2013-10-05 12:21 - 00000000 ____D C:\Windows\Downloaded Installations
2013-09-30 17:59 - 2013-09-30 17:59 - 00000000 ____D C:\Program Files\Mozilla Firefox
2013-09-28 10:00 - 2013-09-28 10:00 - 00000000 ____D C:\$WINDOWS.~BT
2013-09-28 09:59 - 2013-09-28 16:19 - 00001908 _____ C:\Windows\diagwrn.xml
2013-09-28 09:59 - 2013-09-28 16:19 - 00001908 _____ C:\Windows\diagerr.xml
2013-09-28 09:46 - 2013-08-30 03:48 - 00177864 _____ C:\Windows\system32\Drivers\aswVmm.sys
2013-09-28 09:46 - 2013-08-30 03:48 - 00049376 _____ C:\Windows\system32\Drivers\aswRvrt.sys
2013-09-25 21:37 - 2013-09-25 21:37 - 00000000 ____D C:\Users\Angela\Desktop\Old Firefox Data
2013-09-24 20:50 - 2013-09-24 20:51 - 18961408 _____ C:\Users\Angela\Downloads\2013CounselorDirectory.doc.part
2013-09-14 07:44 - 2013-09-15 08:44 - 00000000 ____D C:\Users\Angela\AppData\Local\Conduit
2013-09-14 07:44 - 2013-09-14 07:45 - 00000000 ____D C:\Program Files\Conduit
2013-09-14 07:44 - 2013-09-14 07:44 - 00000000 ____D C:\Users\Angela\AppData\Local\CRE
2013-09-14 07:44 - 2013-09-14 07:44 - 00000000 ____D C:\ProgramData\Conduit
2013-09-14 07:43 - 2013-05-08 02:10 - 00770384 _____ (Microsoft Corporation) C:\Windows\system32\msvcr100.dll
2013-09-14 07:43 - 2013-05-08 02:10 - 00421200 _____ (Microsoft Corporation) C:\Windows\system32\msvcp100.dll
2013-09-14 07:42 - 2013-09-14 07:46 - 00000009 _____ C:\END

==================== One Month Modified Files and Folders =======

2013-10-06 21:36 - 2006-11-02 06:33 - 00703024 _____ C:\Windows\system32\PerfStringBackup.INI
2013-10-06 21:34 - 2013-10-06 21:34 - 00000000 ____D C:\FRST
2013-10-06 21:32 - 2011-08-22 19:29 - 00000000 ____D C:\Users\Angela\AppData\Roaming\Dropbox
2013-10-06 21:31 - 2011-08-28 20:50 - 00000000 ___RD C:\Users\Angela\Dropbox
2013-10-06 21:30 - 2010-03-21 12:46 - 00000882 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-10-06 21:29 - 2012-05-10 05:58 - 00000412 _____ C:\Windows\Tasks\PC Optimizer Pro startups.job
2013-10-06 21:29 - 2006-11-02 08:58 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-10-06 21:29 - 2006-11-02 08:45 - 00003840 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-10-06 21:29 - 2006-11-02 08:45 - 00003840 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-10-06 21:27 - 2012-05-24 20:06 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-10-06 21:07 - 2008-01-20 23:02 - 00035190 _____ C:\Windows\PFRO.log
2013-10-05 20:15 - 2010-03-21 12:46 - 00000886 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-10-05 17:27 - 2013-10-05 12:22 - 00000000 ____D C:\ProgramData\MediaMall
2013-10-05 12:27 - 2013-10-05 12:27 - 00068704 _____ C:\Windows\system32\GDIPFONTCACHEV1.DAT
2013-10-05 12:27 - 2013-10-05 12:25 - 00000000 ____D C:\Program Files\MediaMall
2013-10-05 12:27 - 2010-03-06 13:25 - 00000000 ____D C:\Users\Angela
2013-10-05 12:26 - 2013-10-05 12:26 - 00001922 _____ C:\Users\Public\Desktop\PlayOn.lnk
2013-10-05 12:25 - 2013-10-05 12:25 - 00000000 ____D C:\Program Files\Common Files\ffdshowEx
2013-10-05 12:21 - 2013-10-05 12:21 - 00000000 ____D C:\Windows\Downloaded Installations
2013-10-05 12:18 - 2006-11-02 08:49 - 00002207 _____ C:\Windows\setupact.log
2013-10-04 18:27 - 2010-03-27 18:37 - 00001927 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-10-03 18:20 - 2012-05-24 20:04 - 00000000 ____D C:\Program Files\Mozilla Maintenance Service
2013-10-03 17:52 - 2011-05-21 19:20 - 00000000 ____D C:\Users\Angela\Documents\Finances
2013-09-30 17:59 - 2013-09-30 17:59 - 00000000 ____D C:\Program Files\Mozilla Firefox
2013-09-29 06:52 - 2006-11-02 08:58 - 00032612 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2013-09-29 06:52 - 2006-11-02 07:18 - 00000000 ____D C:\Windows\Help
2013-09-28 16:20 - 2008-01-20 21:38 - 01567679 _____ C:\Windows\WindowsUpdate.log
2013-09-28 16:19 - 2013-09-28 09:59 - 00001908 _____ C:\Windows\diagwrn.xml
2013-09-28 16:19 - 2013-09-28 09:59 - 00001908 _____ C:\Windows\diagerr.xml
2013-09-28 10:00 - 2013-09-28 10:00 - 00000000 ____D C:\$WINDOWS.~BT
2013-09-28 09:59 - 2006-11-02 08:49 - 00000000 _____ C:\Windows\setuperr.log
2013-09-28 09:46 - 2006-11-02 06:23 - 00002577 _____ C:\Windows\system32\config.nt
2013-09-28 09:10 - 2006-11-02 08:44 - 00287640 _____ C:\Windows\system32\FNTCACHE.DAT
2013-09-28 09:10 - 2006-11-02 07:18 - 00000000 ____D C:\Windows\Provisioning
2013-09-28 08:58 - 2010-03-06 13:25 - 00001356 _____ C:\Users\Angela\AppData\Local\d3d9caps.dat
2013-09-25 21:37 - 2013-09-25 21:37 - 00000000 ____D C:\Users\Angela\Desktop\Old Firefox Data
2013-09-24 20:51 - 2013-09-24 20:50 - 18961408 _____ C:\Users\Angela\Downloads\2013CounselorDirectory.doc.part
2013-09-23 06:10 - 2012-05-24 20:06 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2013-09-23 06:10 - 2011-05-14 21:32 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2013-09-23 06:09 - 2010-03-21 12:45 - 00000000 ____D C:\Program Files\Google
2013-09-22 23:44 - 2010-03-21 12:45 - 00000000 ____D C:\Users\Angela\AppData\Local\Google
2013-09-19 21:26 - 2012-06-20 06:54 - 00000000 ____D C:\Users\Angela\Documents\blog
2013-09-15 08:44 - 2013-09-14 07:44 - 00000000 ____D C:\Users\Angela\AppData\Local\Conduit
2013-09-14 07:46 - 2013-09-14 07:42 - 00000009 _____ C:\END
2013-09-14 07:45 - 2013-09-14 07:44 - 00000000 ____D C:\Program Files\Conduit
2013-09-14 07:44 - 2013-09-14 07:44 - 00000000 ____D C:\Users\Angela\AppData\Local\CRE
2013-09-14 07:44 - 2013-09-14 07:44 - 00000000 ____D C:\ProgramData\Conduit
2013-09-14 07:41 - 2010-03-06 13:46 - 00000000 ____D C:\Users\Angela\Documents\School stuff
2013-09-13 18:02 - 2013-01-07 20:22 - 00000000 ____D C:\Program Files\Common Files\Adobe
2013-09-13 03:02 - 2010-03-13 16:30 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-09-11 23:52 - 2010-03-27 18:36 - 00000000 ____D C:\Users\Angela\AppData\Roaming\Skype
2013-09-11 03:05 - 2013-08-15 03:02 - 00000000 ____D C:\Windows\system32\MRT
2013-09-11 03:01 - 2006-11-02 06:24 - 76725432 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe

ZeroAccess:
C:\Windows\assembly\GAC\Desktop.ini

Files to move or delete:
====================
C:\Users\Angela\AppData\Roaming\desktop.ini
ZeroAccess:
C:\Users\Angela\AppData\Local\Google\Desktop\Install
ZeroAccess:
C:\Program Files\Google\Desktop\Install


Some content of TEMP:
====================
C:\Users\Angela\AppData\Local\Temp\checktbexist.exe
C:\Users\Angela\AppData\Local\Temp\DeltaTB.exe
C:\Users\Angela\AppData\Local\Temp\hpzscr01.exe
C:\Users\Angela\AppData\Local\Temp\InstallFlashPlayer.exe
C:\Users\Angela\AppData\Local\Temp\mconduitinstaller.exe
C:\Users\Angela\AppData\Local\Temp\nsj1CB5.exe
C:\Users\Angela\AppData\Local\Temp\nsk8385.exe
C:\Users\Angela\AppData\Local\Temp\nskEF7E.exe
C:\Users\Angela\AppData\Local\Temp\nsoABC7.exe
C:\Users\Angela\AppData\Local\Temp\nspCABC.exe
C:\Users\Angela\AppData\Local\Temp\nsuBE22.exe
C:\Users\Angela\AppData\Local\Temp\nsz9126.exe
C:\Users\Angela\AppData\Local\Temp\oi_{0B1E4B28-3707-4CEA-8A28-F01B77EC2726}.exe
C:\Users\Angela\AppData\Local\Temp\oi_{63F3752F-D86D-457B-9EA7-2C7111823422}.exe
C:\Users\Angela\AppData\Local\Temp\OptimizerPro.exe
C:\Users\Angela\AppData\Local\Temp\pricepeep_130001_1001.exe
C:\Users\Angela\AppData\Local\Temp\SearchWithGoogleUpdate.exe
C:\Users\Angela\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Angela\AppData\Local\Temp\SPStub.exe
C:\Users\Angela\AppData\Local\Temp\tbMixi.dll
C:\Users\Angela\AppData\Local\Temp\uninst1.exe
C:\Users\Angela\AppData\Local\Temp\UNINSTALL.EXE


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
C:\Program Files\Windows Defender\mpsvc.dll => ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Windows Defender


LastRegBack: 2013-10-06 21:36

==================== End Of Log ============================


Additional scan result of Farbar Recovery Scan Tool (x86) Version: 03-10-2013
Ran by Angela at 2013-10-06 21:51:37
Running from E:\
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: avast! Antivirus (Enabled - Up to date) {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AS: avast! Antivirus (Enabled - Up to date) {904CF271-6431-DA47-5FCE-A87D98DFB681}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

 Update for Microsoft Office 2007 (KB2508958)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.175)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Amazon Games & Software Downloader (Version: 2.0.2.0)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.2.6
avast! Free Antivirus (Version: 8.0.1497.0)
Bonjour (Version: 3.0.0.10)
Curious George Learns Phonics
Dropbox (HKCU Version: 2.0.22)
eBeam Device Service 2.3.5.10 (Version: 2.3.5.10)
eBeam Interact 2.3.5.10 (Version: 2.3.5.10)
Fast Search (Version: 3.3.8)
Free M4a to MP3 Converter 7.0
Gimp 2.6.2 Debug
GOM Player (Version: 2.1.50.5145)
Google Chrome (Version: 30.0.1599.69)
Google Earth (Version: 7.1.1.1888)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.21.153)
GoToMeeting 5.4.0.1083 (HKCU Version: 5.4.0.1083)
iCloud (Version: 2.1.1.3)
Intel® Graphics Media Accelerator Driver
iTunes (Version: 11.0.1.12)
Java 7 Update 10 (Version: 7.0.100)
Java Auto Updater (Version: 2.1.9.0)
Kvisoft PDF Splitter
Laptop Integrated Webcam Driver (1.04.01.1011)  
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
Notebook Software (Version: 10.0.631.3)
Photo Story 3 for Windows (Version: 3.0.1115.11)
Picasa 3 (Version: 3.9)
PlayOn (Version: 3.7.23)
QuickTime (Version: 7.73.80.64)
Rosetta Stone Version 3 (Version: 3.4.7.0)
Roxio CinePlayer DVD Decoder for Windows Vista (Version: 1.0.0)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE (Version: 10.1)
Roxio Creator DE (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Safari (Version: 5.34.57.2)
Scribus 1.3.3.14 (Version: 1.3.3.14)
Skype Toolbars (Version: 1.0.4051)
Skype™ 6.3 (Version: 6.3.105)
SMART Board Drivers (Version: 10.0.528.7)
Sonic DVD for Photo Story 3 for Windows
Sonic Update Manager (Version: 3.0.0)
Synctunes Desktop (Version: 1.1.0)
TurboTax 2010
TurboTax 2010 WinPerFedFormset (Version: 010.000.3688)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0432)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0208)
TurboTax 2010 wnciper (Version: 010.000.1149)
TurboTax 2010 wrapper (Version: 010.000.0157)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.2596)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0424)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0209)
TurboTax 2011 wnciper (Version: 011.000.1333)
TurboTax 2011 wrapper (Version: 011.000.0120)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 WinPerFedFormset (Version: 012.000.1723)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0379)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0164)
TurboTax 2012 wnciper (Version: 012.000.1047)
TurboTax 2012 wrapper (Version: 012.000.0127)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 1.0.5 (Version: 1.0.5)
Yahoo! Software Update
Yahoo! Toolbar

==================== Restore Points  =========================

29-09-2013 17:49:40 Scheduled Checkpoint
01-10-2013 03:04:50 Scheduled Checkpoint
02-10-2013 04:00:16 Scheduled Checkpoint
03-10-2013 04:00:16 Scheduled Checkpoint
03-10-2013 22:51:50 Scheduled Checkpoint
05-10-2013 02:26:28 Scheduled Checkpoint
05-10-2013 16:21:45 Installed PlayOn
05-10-2013 16:27:02 Device Driver Package Install: MediaMall Technologies, Inc. Sound, video and game controllers

==================== Hosts content: ==========================

2006-11-02 06:23 - 2006-09-18 17:41 - 00000761 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
::1             localhost

==================== Scheduled Tasks (whitelisted) =============

Task: {18DFD9FC-082E-4E9B-8285-5F21D2B4EDAE} - System32\Tasks\Microsoft\Windows\MobilePC\TMM
Task: {26AD9C6A-E0F9-40DA-8512-C6917BCB6DF3} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {2D2DEC4F-74BB-4FB5-9626-21B3A60365F1} - System32\Tasks\Microsoft\Windows\PLA\System\ConvertLogEntries => C:\Windows\system32\pla.dll [2008-01-20] (Microsoft Corporation)
Task: {5916F864-469C-4391-8604-E4EA141A2699} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-20] ()
Task: {7C5A51E8-1AD7-48C6-8879-257A8A9609F5} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI
Task: {7C770FA3-08A0-4228-B094-D85AC53668CB} - System32\Tasks\Microsoft\Windows\WindowsCalendar\Reminders - Angela => C:\Program Files\Windows Calendar\wincal.exe [2008-01-20] (Microsoft Corporation)
Task: {81CB50E6-74B3-4276-9052-DAC15AAD805A} - System32\Tasks\{D0516604-6C52-45B1-9340-A40AC5BD04FD} => C:\Program Files\Skype\Phone\Skype.exe [2013-02-28] (Skype Technologies S.A.)
Task: {8B0E6FAB-F43A-4988-AF0A-A21646C212F0} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages
Task: {931BB77B-C310-4A69-8774-8A7BDD18C08A} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-03-21] (Google Inc.)
Task: {97755840-BF59-464B-8538-E87656CF6128} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-03-21] (Google Inc.)
Task: {98F6A2B5-434B-4B5A-85BF-581510958C16} - System32\Tasks\avast! Emergency Update => C:\Program Files\Alwil Software\Avast5\AvastEmUpdate.exe [2013-08-30] (AVAST Software)
Task: {99B9B8F6-BEF7-4388-8216-D9C53BAA9E59} - System32\Tasks\{DEDCE4A2-5574-46F5-913B-CB2C2759C656} => Iexplore.exe http://ui.skype.com/ui/0/6.0.0.126/en/abandoninstall?page=tsProgressBar
Task: {9ED703A9-5FFD-40D5-895A-4385EE1509DE} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-20] (Microsoft Corporation)
Task: {AB4352E2-D432-49AD-8808-053A54C11BA3} - System32\Tasks\Microsoft\Windows Defender\MP Scheduled Scan => c:\program files\windows defender\MpCmdRun.exe [2008-01-20] ()
Task: {BA92CAF8-61F3-4925-A062-4E9EC60B5FA1} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-09-23] (Adobe Systems Incorporated)
Task: {CAFA2AFB-1DA6-4027-BC99-409632740EE1} - System32\Tasks\PC Optimizer Pro startups => C:\Program Files\PC Optimizer Pro\StartApps.exe
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\PC Optimizer Pro startups.job => C:\Program Files\PC Optimizer Pro\StartApps.exe

==================== Loaded Modules (whitelisted) =============

2008-01-20 22:33 - 2008-01-20 22:33 - 00223232 _____ () C:\Windows\system32\MSWSOCK.dll
2008-01-20 22:33 - 2008-01-20 22:33 - 00223232 _____ () C:\Windows\system32\mswsock.dll
2008-02-27 09:09 - 2008-02-27 09:09 - 01536000 _____ () C:\Program Files\SMART Technologies\SMART Board Drivers\QtCore4.dll
2008-02-19 13:36 - 2008-02-19 13:36 - 06230016 _____ () C:\Program Files\SMART Technologies\SMART Board Drivers\QtGui4.dll
2008-02-19 13:37 - 2008-02-19 13:37 - 00561152 _____ () C:\Program Files\SMART Technologies\SMART Board Drivers\QtNetwork4.dll
2011-09-27 07:23 - 2011-09-27 07:23 - 00087912 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2011-09-27 07:22 - 2011-09-27 07:22 - 01242472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2009-09-17 10:18 - 2009-09-17 10:18 - 00425984 _____ () C:\Program Files\SMART Technologies\SMART Board Drivers\ZipArchive.dll
2013-03-13 16:48 - 2013-03-13 16:48 - 24978944 _____ () C:\Users\Angela\AppData\Roaming\Dropbox\bin\libcef.dll

==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (10/06/2013 09:36:52 PM) (Source: Application Error) (User: )
Description: Faulting application MediaMallServer.exe, version 3.7.23.6180, time stamp 0x524b39ce, faulting module ntdll.dll, version 6.0.6001.18538, time stamp 0x4cb733dc, exception code 0xc0000005, fault offset 0x00047ae2,
process id 0x%9, application start time 0xMediaMallServer.exe0.

Error: (10/06/2013 09:36:28 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ANGELA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\RLLJ5VQC.DEFAULT-1380159448166\CACHE\7\AE> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (10/06/2013 09:36:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ANGELA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\RLLJ5VQC.DEFAULT-1380159448166\CACHE\7\AE> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (10/06/2013 09:36:15 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ANGELA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\RLLJ5VQC.DEFAULT-1380159448166\CACHE\7\6C> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (10/06/2013 09:36:09 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ANGELA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\RLLJ5VQC.DEFAULT-1380159448166\CACHE\7\6C> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (10/06/2013 09:36:01 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ANGELA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\RLLJ5VQC.DEFAULT-1380159448166\CACHE\E\A3> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (10/06/2013 09:36:00 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ANGELA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\RLLJ5VQC.DEFAULT-1380159448166\CACHE\E\A3> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (10/06/2013 09:35:50 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ANGELA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\RLLJ5VQC.DEFAULT-1380159448166\CACHE\D\80> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (10/06/2013 09:35:50 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ANGELA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\RLLJ5VQC.DEFAULT-1380159448166\CACHE\D\80> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (10/06/2013 09:30:31 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


System errors:
=============
Error: (05/21/2012 06:04:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:02:20 AM on 5/21/2012 was unexpected.

Error: (05/19/2012 00:58:07 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (05/19/2012 00:56:45 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (05/19/2012 00:56:27 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:54:52 PM on 5/19/2012 was unexpected.

Error: (05/16/2012 11:11:48 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (05/16/2012 11:10:25 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (05/16/2012 05:53:11 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.117 for the Network Card with network address 00234E4ACB48 has been denied by the DHCP server 10.0.0.1 (The DHCP Server sent a DHCPNACK message).

Error: (05/16/2012 05:47:42 PM) (Source: Dhcp) (User: )
Description: The IP address lease 10.0.0.16 for the Network Card with network address 00234E4ACB48 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (05/15/2012 09:44:20 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (05/15/2012 09:42:58 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos


Microsoft Office Sessions:
=========================
Error: (10/05/2013 07:03:50 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6679.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 2405 seconds with 1020 seconds of active time.  This session ended with a crash.

Error: (10/04/2013 09:45:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6679.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 71 seconds with 60 seconds of active time.  This session ended with a crash.

Error: (10/02/2013 07:59:05 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5001, Microsoft Office Version: 12.0.6612.1000. This session lasted 4539 seconds with 180 seconds of active time.  This session ended with a crash.

Error: (09/29/2013 10:50:48 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5001, Microsoft Office Version: 12.0.6612.1000. This session lasted 4070 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (09/29/2013 07:19:35 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6679.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4553 seconds with 360 seconds of active time.  This session ended with a crash.

Error: (09/23/2013 06:14:07 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5001, Microsoft Office Version: 12.0.6612.1000. This session lasted 112 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (09/22/2013 08:38:05 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5001, Microsoft Office Version: 12.0.6612.1000. This session lasted 9680 seconds with 1920 seconds of active time.  This session ended with a crash.

Error: (09/16/2013 08:38:32 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5001, Microsoft Office Version: 12.0.6612.1000. This session lasted 6370 seconds with 1200 seconds of active time.  This session ended with a crash.

Error: (09/10/2013 09:09:59 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 66 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (08/31/2013 07:57:11 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 2527 seconds with 2220 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2013-10-06 21:37:06.459
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-06 21:37:06.026
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-06 21:37:05.603
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-06 21:37:05.172
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-06 21:37:04.559
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-06 21:37:04.138
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-06 21:37:03.464
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-06 21:37:03.057
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-29 00:34:04.624
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-09-29 00:34:04.327
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.


==================== Memory info ===========================

Percentage of memory in use: 70%
Total physical RAM: 3061.31 MB
Available physical RAM: 895.41 MB
Total Pagefile: 6326.91 MB
Available Pagefile: 4021.61 MB
Total Virtual: 2047.88 MB
Available Virtual: 1893.93 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:298.09 GB) (Free:207.47 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive e: (HP v165w) (Removable) (Total:15.22 GB) (Free:15.18 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298 GB) (Disk ID: B098B84C)
Partition 1: (Active) - (Size=298 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 15 GB) (Disk ID: C3072E18)
Partition 1: (Not Active) - (Size=15 GB) - (Type=0C)

==================== End Of Log ============================



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 October 2013 - 09:29 PM

Hello apoovey



I need you to download this script I have made for you --> Attached File  fixlist.txt   1.98KB   4 downloads

It needs to be saved Next to the "Farbar Recovery Scan Tool" (FRST) program (If asked to overwrite existing one please allow)

Run FRST again but this time press the Fix button just once and wait.


When finished, it will make a log (fixlog.txt) next to FRST. Please copy and paste the content of this file to your reply.


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 apoovey

apoovey
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Posted 07 October 2013 - 06:06 AM

I saved Fabar on a flash drive and then ran it on my problem computer.  Can I do the same with your "fix"? If so, I will do it this evening and get the results to you.



#13 apoovey

apoovey
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Posted 07 October 2013 - 06:49 PM

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 03-10-2013
Ran by Angela at 2013-10-07 19:29:20 Run:1
Running from E:\
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
HKCU\...\Run: [Google Update*] - [x] <===== ATTENTION (ZeroAccess rootkit hidden path)
HKCU\...409d6c4515e9\InprocServer32: [Default-shell32] shell32.dll ATTENTION! ====> ZeroAccess/Alureon?
Winsock: Catalog5 01 mswsock.dll File Not found () ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5 05 mswsock.dll File Not found () ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
C:\Windows\assembly\GAC\Desktop.ini
C:\Users\Angela\AppData\Roaming\desktop.ini
C:\Users\Angela\AppData\Local\Google\Desktop\Install
C:\Program Files\Google\Desktop\Install
C:\Users\Angela\AppData\Local\Temp\checktbexist.exe
C:\Users\Angela\AppData\Local\Temp\DeltaTB.exe
C:\Users\Angela\AppData\Local\Temp\hpzscr01.exe
C:\Users\Angela\AppData\Local\Temp\InstallFlashPlayer.exe
C:\Users\Angela\AppData\Local\Temp\mconduitinstaller.exe
C:\Users\Angela\AppData\Local\Temp\nsj1CB5.exe
C:\Users\Angela\AppData\Local\Temp\nsk8385.exe
C:\Users\Angela\AppData\Local\Temp\nskEF7E.exe
C:\Users\Angela\AppData\Local\Temp\nsoABC7.exe
C:\Users\Angela\AppData\Local\Temp\nspCABC.exe
C:\Users\Angela\AppData\Local\Temp\nsuBE22.exe
C:\Users\Angela\AppData\Local\Temp\nsz9126.exe
C:\Users\Angela\AppData\Local\Temp\oi_{0B1E4B28-3707-4CEA-8A28-F01B77EC2726}.exe
C:\Users\Angela\AppData\Local\Temp\oi_{63F3752F-D86D-457B-9EA7-2C7111823422}.exe
C:\Users\Angela\AppData\Local\Temp\OptimizerPro.exe
C:\Users\Angela\AppData\Local\Temp\pricepeep_130001_1001.exe
C:\Users\Angela\AppData\Local\Temp\SearchWithGoogleUpdate.exe
C:\Users\Angela\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Angela\AppData\Local\Temp\SPStub.exe
C:\Users\Angela\AppData\Local\Temp\tbMixi.dll
C:\Users\Angela\AppData\Local\Temp\uninst1.exe
C:\Users\Angela\AppData\Local\Temp\UNINSTALL.EXE
DeleteJunctionsInDirectory: C:\Program Files\Windows Defender
DeleteJunctionsInDirectory: C:\Program Files\Microsoft Security Client
DeleteJunctionsIndirectory: C:\Windows\system64
cmd: Dir /b /a:l "C:\Program Files" /s

*****************

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\Google Update* => Value deleted successfully.
HKCU\Software\Classes\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} => Key deleted successfully. If the key returned, move the associated file, reboot and list the key for deletion.
Winsock: Catalog5 entry 000000000001\\LibraryPath  was set successfully to %SystemRoot%\system32\NLAapi.dll
Winsock: Catalog5 entry 000000000005\\LibraryPath  was set successfully to %SystemRoot%\System32\mswsock.dll
C:\Windows\assembly\GAC\Desktop.ini => Moved successfully.
Could not move "C:\Users\Angela\AppData\Roaming\desktop.ini" => Scheduled to move on reboot.

"C:\Users\Angela\AppData\Local\Google\Desktop\Install" directory move:

Could not move "C:\Users\Angela\AppData\Local\Google\Desktop\Install" directory. => Scheduled to move on reboot.


"C:\Program Files\Google\Desktop\Install" directory move:

Could not move "C:\Program Files\Google\Desktop\Install" directory. => Scheduled to move on reboot.

C:\Users\Angela\AppData\Local\Temp\checktbexist.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\DeltaTB.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\hpzscr01.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\InstallFlashPlayer.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\mconduitinstaller.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\nsj1CB5.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\nsk8385.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\nskEF7E.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\nsoABC7.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\nspCABC.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\nsuBE22.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\nsz9126.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\oi_{0B1E4B28-3707-4CEA-8A28-F01B77EC2726}.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\oi_{63F3752F-D86D-457B-9EA7-2C7111823422}.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\OptimizerPro.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\pricepeep_130001_1001.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\SearchWithGoogleUpdate.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\SkypeSetup.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\SPStub.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\tbMixi.dll => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\uninst1.exe => Moved successfully.
C:\Users\Angela\AppData\Local\Temp\UNINSTALL.EXE => Moved successfully.
"C:\Program Files\Windows Defender" => Deleting reparse point and unlocking started.
"C:\Program Files\Windows Defender\en-US" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpAsDesc.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpClient.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpCmdRun.exe" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpEvMsg.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpOAV.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpRtMon.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpRtPlug.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpSigDwn.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpSoftEx.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpSvc.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MSASCui.exe" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpCom.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpLics.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpRes.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender" => Deleting reparse point and unlocking completed.
"C:\Program Files\Microsoft Security Client" => Not Found
"C:\Windows\system64" => Not Found

=========  Dir /b /a:l "C:\Program Files" /s =========

File Not Found

========= End of CMD: =========


=========== Result of Scheduled Files to move ===========

C:\Users\Angela\AppData\Roaming\desktop.ini => Moved successfully.
C:\Users\Angela\AppData\Local\Google\Desktop\Install => Is moved successfully.
C:\Program Files\Google\Desktop\Install => Deleted successfully.

==== End of Fixlog ====



#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 07 October 2013 - 08:56 PM



Hello apoovey

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 11 October 2013 - 02:57 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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