Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

FBI Virus and unable to access safe mode.


  • Please log in to reply
5 replies to this topic

#1 Dan16

Dan16

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:13 PM

Posted 25 September 2013 - 06:59 PM

Turned on my computer and found that I had the FBI MoneyPak virus and was unable to gain access via any of the safe mode options. I have already downloaded and ran frst64.exe but I only have a mobile device right now for access. I have the frst.txt that you will need but how can I get that to you?

Edited by Queen-Evie, 25 September 2013 - 07:08 PM.
moved from Windows 7 to the appropriate forum


BC AdBot (Login to Remove)

 


#2 Jason8850

Jason8850

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:13 PM

Posted 26 September 2013 - 03:21 AM

If you still can log into the safe mode options list screen, you can choose to Last Known Good Configuration (your most recent settings that worked) to get back your Windows.

Hope it works for you, good luck!



#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,530 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:13 PM

Posted 26 September 2013 - 11:40 AM

Is this a phone?

How did you get FRST on here?


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 Animal

Animal

    Bleepin' Animinion


  • Site Admin
  • 35,905 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Where You Least Expect Me To Be
  • Local time:08:13 PM

Posted 26 September 2013 - 11:48 AM

You say you 'have' the FRST.txt? Where is that file? On the infected device? In the cloud, like in a dropbox folder for example? On the mobile device you're using now? Knowing where the file is located will help us give you directions on how to get it into this topic.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


Follow BleepingComputer on: Facebook | Twitter | Google+

#5 Dan16

Dan16
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:13 PM

Posted 26 September 2013 - 11:10 PM

I've run FRST.exe and have the FRST.txt on a thumb drive. What do I need to do now?



#6 Animal

Animal

    Bleepin' Animinion


  • Site Admin
  • 35,905 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Where You Least Expect Me To Be
  • Local time:08:13 PM

Posted 27 September 2013 - 12:51 PM

You'll need to figure out how to get to a working computer. Then you can copy the information from the thumb drive into a post in the Malware Removal forum. http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Post your FRST Log there with a link back to this topic. Good luck.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


Follow BleepingComputer on: Facebook | Twitter | Google+




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users