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Can't remove Application.Win32.AdWare.Agent.ac@1


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7 replies to this topic

#1 stufarq

stufarq

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  • Local time:01:19 AM

Posted 25 September 2013 - 06:14 PM

Hi

Comodo keeps reporting the malicious file Application.Win32.AdWare.Agent.ac@1 on my laptop (that's not meant to be a link - the @ appears in the filename) but always reports that it failed to remove it. I've scanned with Avast, MBAM, Sophos and SAS and none of them detect it.

Any suggestions on how to get rid of it?

My laptop is an IBM ThinkPad T43 running Windows XP SP3.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Stuart at 23:58:14 on 2013-09-25
Microsoft Windows XP Professional  5.1.2600.3.1252.44.1033.18.510.134 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\gsicon.exe
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Documents and Settings\Stuart\Application Data\uTorrent\uTorrent.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
uStart Page = about:Tabs
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [TPHOTKEY] c:\progra~1\thinkpad\pkgmgr\hotkey\TPHKMGR.exe
mRun: [TP4EX] tp4ex.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IBMPRC] c:\ibmtools\utils\ibmprc.exe
mRun: [QCTRAY] c:\program files\thinkpad\connectutilities\QCTRAY.EXE
mRun: [QCWLICON] c:\program files\thinkpad\connectutilities\QCWLICON.EXE
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [GSICONEXE] gsicon.exe
mRun: [DSLAGENTEXE] dslagent.exe USB
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - c:\program files\lenovo\pkgmgr\\PkgMgr.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1342557347406
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/1.4.2/jinstall-142-win.cab
DPF: {B479199A-1242-4E3C-AD81-7F0DF801B4AE} - hxxp://download.microsoft.com/download/C/9/C/C9C3D86D-84AC-4AF0-8584-842756A66467/MicrosoftDownloadManager.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4.2/jinstall-142-win.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{E9188D53-75F1-42AE-AFE5-D8B25EB96478} : NameServer = 194.74.65.69 217.32.171.22
Notify: AtiExtEvent - Ati2evxx.dll
Notify: QConGina - QConGina.dll
Notify: tphotkey - tphklock.dll
AppInit_DLLs= c:\windows\system32\guard32.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages =  pwdmon scecli
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2013-09-13 13:05:09 -------- d-----w- c:\documents and settings\all users\application data\CPA_VA
2013-09-13 13:00:46 1700352 ----a-w- c:\windows\system32\gdiplus.dll
.
==================== Find3M  ====================
.
2013-08-30 07:48:13 177864 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-08-30 07:48:12 770344 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-08-30 07:48:12 49376 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2013-08-30 07:48:11 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-08-30 07:47:40 41664 ----a-w- c:\windows\avastSS.scr
2013-08-25 22:18:34 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-08-25 22:18:31 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-09 01:56:45 386560 ----a-w- c:\windows\system32\themeui.dll
2013-08-08 06:05:59 920064 ----a-w- c:\windows\system32\wininet.dll
2013-08-08 06:05:59 43520 ------w- c:\windows\system32\licmgr10.dll
2013-08-08 06:05:59 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-08-08 06:05:58 18944 ------w- c:\windows\system32\corpol.dll
2013-08-08 01:27:48 1877760 ----a-w- c:\windows\system32\win32k.sys
2013-08-08 00:02:34 385024 ------w- c:\windows\system32\html.iec
2013-08-05 13:30:32 1289728 ----a-w- c:\windows\system32\ole32.dll
2013-07-31 18:26:12 868528 ----a-w- c:\windows\system32\wmvdmod.dll
2013-07-10 10:37:53 406016 ----a-w- c:\windows\system32\usp10.dll
2013-07-04 02:59:11 2193536 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-04 02:08:30 2070144 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
============= FINISH:  0:03:45.70 ===============
 

 

Attached File  attach.txt   11.79KB   0 downloads

 

(PS I've previously asked for advice on this problem on another site but received no replies.)


Edited by stufarq, 25 September 2013 - 06:16 PM.


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,955 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:19 PM

Posted 28 September 2013 - 08:57 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 stufarq

stufarq
  • Topic Starter

  • Members
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  • Local time:01:19 AM

Posted 01 October 2013 - 07:38 AM

Hi nasdaq. Thanks for helping. Here are the logfiles you requested.

RogueKiller V8.6.12 [Sep 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Stuart [Admin rights]
Mode : Remove -- Date : 09/29/2013 21:24:57
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> REPLACED (1)
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> REPLACED (1)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ( @ ) - +++++
--- User ---
[MBR] c49d9d44f4593064b35e7fde9a02f086
[BSP] ecb4e297da4081793f3be14a323981aa : MBR Code unknown
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 53030 Mo
1 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 108606960 | Size: 4193 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_09292013_212456.txt >>
RKreport[0]_S_09292013_195140.txt



# AdwCleaner v3.005 - Report created 01/10/2013 at 11:21:00
# Updated 22/09/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Stuart - IBM-48EF5B4A5A2
# Running from : C:\Documents and Settings\Stuart\My Documents\Applications\Malware\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\PIP
Key Deleted : HKLM\Software\PIP

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Google Chrome v

[ File : C:\Documents and Settings\Stuart\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [930 octets] - [01/10/2013 01:25:53]
AdwCleaner[S0].txt - [858 octets] - [01/10/2013 11:21:00]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [917 octets] ##########




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.3 (09.27.2013:1)
OS: Microsoft Windows XP x86
Ran by Stuart on 01/10/2013 at 11:37:11.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 01/10/2013 at 11:52:11.42
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



ComboFix
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.510.189 [GMT 1:00]
Running from: c:\documents and settings\Stuart\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *Enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Stuart\Application Data\Local
c:\documents and settings\Stuart\WINDOWS
c:\program files\Internet Explorer\SET70.tmp
c:\program files\Internet Explorer\SET71.tmp
c:\program files\Internet Explorer\SET72.tmp
c:\program files\Internet Explorer\SETFB.tmp
c:\program files\Internet Explorer\SETFC.tmp
c:\program files\Internet Explorer\SETFD.tmp
c:\windows\system32\pwdmon.dll
c:\windows\system32\SET10C.tmp
c:\windows\system32\SET10D.tmp
c:\windows\system32\SET10E.tmp
c:\windows\system32\SET10F.tmp
c:\windows\system32\SET110.tmp
c:\windows\system32\SET111.tmp
c:\windows\system32\SET112.tmp
c:\windows\system32\SET113.tmp
c:\windows\system32\SET114.tmp
c:\windows\system32\SET115.tmp
c:\windows\system32\SET116.tmp
c:\windows\system32\SET117.tmp
c:\windows\system32\SET118.tmp
c:\windows\system32\SET119.tmp
c:\windows\system32\SET11A.tmp
c:\windows\system32\SET11B.tmp
c:\windows\system32\SET11C.tmp
c:\windows\system32\SET11D.tmp
c:\windows\system32\SET11E.tmp
c:\windows\system32\SET11F.tmp
c:\windows\system32\SET120.tmp
c:\windows\system32\SET121.tmp
c:\windows\system32\SET123.tmp
c:\windows\system32\SET124.tmp
c:\windows\system32\SET125.tmp
c:\windows\system32\SET126.tmp
c:\windows\system32\SET127.tmp
c:\windows\system32\SET128.tmp
c:\windows\system32\SET129.tmp
c:\windows\system32\SET12A.tmp
c:\windows\system32\SET12B.tmp
c:\windows\system32\SET12C.tmp
c:\windows\system32\SET12D.tmp
c:\windows\system32\SET12E.tmp
c:\windows\system32\SET12F.tmp
c:\windows\system32\SET130.tmp
c:\windows\system32\SET131.tmp
c:\windows\system32\SET132.tmp
c:\windows\system32\SET133.tmp
c:\windows\system32\SET134.tmp
c:\windows\system32\SET135.tmp
c:\windows\system32\SET136.tmp
c:\windows\system32\SET137.tmp
c:\windows\system32\SET138.tmp
c:\windows\system32\SET139.tmp
c:\windows\system32\SET13A.tmp
c:\windows\system32\SET13B.tmp
c:\windows\system32\SET13C.tmp
c:\windows\system32\SET81.tmp
c:\windows\system32\SET82.tmp
c:\windows\system32\SET83.tmp
c:\windows\system32\SET84.tmp
c:\windows\system32\SET85.tmp
c:\windows\system32\SET86.tmp
c:\windows\system32\SET87.tmp
c:\windows\system32\SET88.tmp
c:\windows\system32\SET89.tmp
c:\windows\system32\SET8A.tmp
c:\windows\system32\SET8B.tmp
c:\windows\system32\SET8C.tmp
c:\windows\system32\SET8D.tmp
c:\windows\system32\SET8E.tmp
c:\windows\system32\SET8F.tmp
c:\windows\system32\SET90.tmp
c:\windows\system32\SET91.tmp
c:\windows\system32\SET92.tmp
c:\windows\system32\SET93.tmp
c:\windows\system32\SET94.tmp
c:\windows\system32\SET95.tmp
c:\windows\system32\SET96.tmp
c:\windows\system32\SET98.tmp
c:\windows\system32\SET99.tmp
c:\windows\system32\SET9A.tmp
c:\windows\system32\SET9B.tmp
c:\windows\system32\SET9C.tmp
c:\windows\system32\SET9D.tmp
c:\windows\system32\SET9E.tmp
c:\windows\system32\SET9F.tmp
c:\windows\system32\SETA0.tmp
c:\windows\system32\SETA1.tmp
c:\windows\system32\SETA2.tmp
c:\windows\system32\SETA3.tmp
c:\windows\system32\SETA4.tmp
c:\windows\system32\SETA5.tmp
c:\windows\system32\SETA6.tmp
c:\windows\system32\SETA7.tmp
c:\windows\system32\SETA8.tmp
c:\windows\system32\SETA9.tmp
c:\windows\system32\SETAA.tmp
c:\windows\system32\SETAB.tmp
c:\windows\system32\SETAC.tmp
c:\windows\system32\SETAD.tmp
c:\windows\system32\SETAE.tmp
c:\windows\system32\SETAF.tmp
c:\windows\system32\SETB0.tmp
c:\windows\system32\SETB1.tmp
c:\windows\system32\TPAPSLOG.LOG
c:\windows\system32\TPHDLOG0.LOG
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((( Files Created from 2013-09-01 to 2013-10-01 )))))))))))))))))))))))))))))))
.
.
2013-10-01 10:37 . 2013-10-01 10:37 -------- d-----w- c:\windows\ERUNT
2013-10-01 00:25 . 2013-10-01 10:21 -------- d-----w- C:\AdwCleaner
2013-09-13 13:05 . 2013-09-13 13:05 -------- d-----w- c:\documents and settings\All Users\Application Data\CPA_VA
2013-09-13 13:00 . 2013-09-13 13:00 1700352 ----a-w- c:\windows\system32\gdiplus.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-29 14:50 . 2013-09-29 14:49 44928 ----a-w- c:\windows\system32\drivers\agpcpq.sys.bak
2013-08-30 07:48 . 2013-07-18 03:52 177864 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-08-30 07:48 . 2011-08-14 06:34 369584 ----a-w- c:\windows\system32\drivers\aswSP.sys
2013-08-30 07:48 . 2011-08-14 06:34 56080 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2013-08-30 07:48 . 2013-07-18 03:52 49376 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2013-08-30 07:48 . 2011-08-14 06:34 49760 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2013-08-30 07:48 . 2011-08-14 06:34 770344 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-08-30 07:48 . 2013-07-18 03:52 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-08-30 07:48 . 2011-08-14 06:34 29816 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2013-08-30 07:47 . 2011-08-14 06:33 41664 ----a-w- c:\windows\avastSS.scr
2013-08-30 07:47 . 2011-08-14 06:33 229648 ----a-w- c:\windows\system32\aswBoot.exe
2013-08-25 22:18 . 2012-07-17 21:42 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-08-25 22:18 . 2011-12-22 16:51 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-09 01:56 . 1980-01-01 08:00 386560 ----a-w- c:\windows\system32\themeui.dll
2013-08-08 06:05 . 1980-01-01 08:00 920064 ----a-w- c:\windows\system32\wininet.dll
2013-08-08 06:05 . 1980-01-01 08:00 43520 ------w- c:\windows\system32\licmgr10.dll
2013-08-08 06:05 . 1980-01-01 08:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-08-08 06:05 . 1980-01-01 08:00 18944 ------w- c:\windows\system32\corpol.dll
2013-08-08 01:27 . 2010-12-28 00:04 1877760 ----a-w- c:\windows\system32\win32k.sys
2013-08-08 00:02 . 1980-01-01 08:00 385024 ------w- c:\windows\system32\html.iec
2013-08-05 13:30 . 1980-01-01 08:00 1289728 ----a-w- c:\windows\system32\ole32.dll
2013-07-31 18:26 . 1980-01-01 08:00 868528 ----a-w- c:\windows\system32\wmvdmod.dll
2013-07-10 10:37 . 1980-01-01 08:00 406016 ----a-w- c:\windows\system32\usp10.dll
2013-07-04 02:59 . 2010-12-28 00:04 2193536 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-04 02:08 . 2010-12-28 00:04 2070144 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-08-30 07:47 121968 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DSLAGENTEXE"="dslagent.exe USB" [X]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-08 110592]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-08 512000]
"TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2004-02-05 897024]
"TpShocks"="TpShocks.exe" [2005-04-05 106496]
"TPHOTKEY"="c:\progra~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [2005-04-04 94208]
"TP4EX"="tp4ex.exe" [2004-11-12 40960]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2005-03-23 217088]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 1388544]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-11 344064]
"IBMPRC"="c:\ibmtools\UTILS\ibmprc.exe" [2005-04-27 90112]
"QCTRAY"="c:\program files\ThinkPad\ConnectUtilities\QCTRAY.EXE" [2005-03-18 745472]
"QCWLICON"="c:\program files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [2005-03-18 86016]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2005-04-13 139264]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2005-04-13 208896]
"GSICONEXE"="gsicon.exe" [2003-03-20 90112]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2013-08-30 4858968]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2009-3-19 24576]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\QConGina]
2005-03-18 11:07 262144 ----a-w- c:\windows\system32\QConGina.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2004-08-13 04:11 24576 ----a-w- c:\windows\system32\tphklock.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\system32\guard32.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BT Broadband Help.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BT Broadband Help.lnk
backup=c:\windows\pss\BT Broadband Help.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06 958576 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2013-05-10 07:57 37960 ----a-w- c:\program files\Adobe\Reader 10.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\COMODO Internet Security]
2012-11-07 23:37 6756048 ----a-w- c:\program files\COMODO\COMODO Internet Security\cfp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivX Download Manager]
2010-12-08 21:15 63360 ----a-w- c:\program files\DivX\DivX Plus Web Player\DDMService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2010-12-09 19:28 1226608 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ibmmessages]
2004-08-06 10:10 442368 ----a-w- c:\program files\IBM\Messages By IBM\ibmmessages.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2013-09-10 00:56 5703920 ----a-w- c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Documents and Settings\\Stuart\\Application Data\\uTorrent\\uTorrent.exe"=
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [18/07/2013 04:52 49376]
R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [18/07/2013 04:52 177864]
R0 TPDiskPM;TPDiskPM;c:\windows\system32\drivers\TPDiskPM.sys [19/03/2009 16:27 14208]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [14/08/2011 07:34 770344]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [14/08/2011 07:34 369584]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdGuard.sys [03/05/2011 04:36 497952]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [03/05/2011 04:36 32640]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [22/07/2011 17:27 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/07/2011 22:55 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCore.exe [12/08/2011 00:38 116608]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [14/08/2011 07:34 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [18/07/2013 04:52 66336]
R3 TPInput;TPInput;c:\windows\system32\drivers\TPInput.sys [19/03/2009 16:27 6016]
R3 TPM11;NSC Integrated Trusted Platform Module 1.1;c:\windows\system32\drivers\nsctpm11.sys [01/01/1980 09:00 14336]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\6.tmp --> c:\windows\system32\6.tmp [?]
S3 QCNDISIF;QCNDISIF;c:\windows\system32\drivers\qcndisif.sys [19/03/2009 16:47 12288]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-01 c:\windows\Tasks\avast! Emergency Update.job
- c:\program files\AVAST Software\Avast\AvastEmUpdate.exe [2012-07-17 07:47]
.
2012-12-23 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2009-03-19 09:01]
.
.
------- Supplementary Scan -------
.
uStart Page = about:Tabs
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
.
MSConfigStartUp-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-10-01 13:16
Windows 5.1.2600 Service Pack 3 NTFS
.
detected NTDLL code modification:
ZwClose
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MEMSWEEP2]
"ImagePath"="\??\c:\windows\system32\6.tmp"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(832)
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\tphklock.dll
.
- - - - - - - > 'lsass.exe'(888)
c:\windows\system32\guard32.dll
.
- - - - - - - > 'explorer.exe'(2612)
c:\windows\system32\WININET.dll
c:\windows\system32\guard32.dll
c:\windows\system32\ieframe.dll
c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL
c:\progra~1\ThinkPad\UTILIT~1\US\PWRMGRRT.DLL
c:\progra~1\ThinkPad\UTILIT~1\PWRMGRIF.DLL
c:\windows\system32\Sensor.dll
c:\windows\system32\OEMDSPIF.DLL
c:\windows\system32\webcheck.dll
.
- - - - - - - > 'csrss.exe'(800)
c:\windows\system32\cmdcsr.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ibmpmsvc.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
c:\windows\System32\QCONSVC.EXE
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\windows\System32\TPHDEXLG.EXE
c:\windows\system32\TpKmpSVC.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\TpShocks.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\gsicon.exe
c:\windows\system32\dslagent.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2013-10-01 13:21:37 - machine was rebooted
ComboFix-quarantined-files.txt 2013-10-01 12:21
.
Pre-Run: 32,641,249,280 bytes free
Post-Run: 33,285,427,200 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
.
- - End Of File - - 8B1D7DD8C961DBBCFA5B21CEACB3738C
7FEAE1FBEC9750B46F9B2CB62277B7BA


No recurrence so far since running AdwCleaner but it's still a bit early to be sure. Also seems to have cleared up a minor startup problem I'd been having since installing a new screen.

#4 nasdaq

nasdaq

  • Malware Response Team
  • 39,955 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:19 PM

Posted 01 October 2013 - 08:23 AM

Looking good.

One last scan.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#5 stufarq

stufarq
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:01:19 AM

Posted 01 October 2013 - 09:32 AM

Here's the log

Results of screen317's Security Check version 0.99.74
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Please wait while WMIC is being installed.d
i
s
p
l
a
y
N
a
m
e
ECHO is off.
a
v
a
s
t
!
ECHO is off.
A
n
t
i
v
i
r
u
s
ECHO is off.
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware
Sophos Anti-Rootkit 1.5.4
Malwarebytes Anti-Malware version 1.75.0.1300
CCleaner
IBM 32-bit Runtime Environment for Java 2, v1.4.2
Java version out of Date!
Adobe Reader 10.1.7 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Comodo Firewall cmdagent.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 5%
````````````````````End of Log``````````````````````


Should any of those programs be used for regular scans or should they only be used under supervision?

#6 nasdaq

nasdaq

  • Malware Response Team
  • 39,955 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:19 PM

Posted 01 October 2013 - 10:08 AM


Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u40 was released on Sept 10. 2013.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.

IBM 32-bit Runtime Environment for Java 2, v1.4.2

Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>

You can keep the AdwCleaner and JunkRemoval tool.
You can run them after you have installed new programs.
They are updated often so make sure you have the latest version.
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
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#7 stufarq

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Posted 01 October 2013 - 05:27 PM

Still no recurrences.

Avast's software updater usually tells me when programs need updated but for some reason hasn't notified me that Java's out of date. It does tell me to update Chrome but the updates always fail for some reason.

Windows update is set to notify me so that I can choose when to install rather than have it slow everything down when I'm in the middle of something.

I update Avast and Comodo every day and use MBAM and SAS for regular scans.

Thanks again for all your help.

#8 nasdaq

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Posted 07 October 2013 - 08:55 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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