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Blue Screen after tdss file system physical drive device harddisk0 dr0

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#1 vickia3


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Posted 24 September 2013 - 06:51 PM

Hi I'm new to this forum - I'm wondering if anyone could help me.

I ran TDSSKiller and quaranitned service tdss file system physical drive device harddisk0 dr0

I rebooted the laptop which is a Dell Laptop Windows 7 os and now I have a blue screen.

I'm not able to restore from a restore point or get into safe mode.

I ran FRST.exe and I have the log files if anyone could help me, I'd appreciate it.


Thank you


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#2 hamluis



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Posted 25 September 2013 - 08:38 AM

Please...post the FRST log, along with the requested DDS log, following Steps 6-8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .  Post these logs in the forum reflecting the Prep Guide, not in this forum.


Once that is done, this topic will be closed to avoid confusion and possbly conflicing advice/suggestions from other members.


Thanks :).



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