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Svchost.exe using a lot of memory.


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#1 Medinacarlos

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Posted 24 September 2013 - 10:11 AM

I've started a topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum http://www.bleepingcomputer.com/forums/t/508743/svchostexe-sucking-up-my-memory/

 

I read a lot about the process and i found a topic who describe a way to verify if im infected
http://www.bleepingcomputer.com/forums/t/409211/cpu-usage-very-high/?hl=%2Bsvchostexe#entry2332410

 

I've download Superantispyware and i run a quick scan. This is what it found:

 

SUPERAntiSpyware Scan Log
 
Generated 09/24/2013 at 10:31 AM
 
Application Version : 5.6.1032
 
Core Rules Database Version : 10788
Trace Rules Database Version: 8600
 
Scan type       : Quick Scan
Total Scan Time : 00:06:51
 
Operating System Information
Windows 7 Professional 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User
 
Memory items scanned      : 621
Memory threats detected   : 0
Registry items scanned    : 59072
Registry threats detected : 0
File items scanned        : 10246
File threats detected     : 15
 
Adware.Tracking Cookie
accounts.google.com [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.google.com [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
C:\USERS\CARLOS MEDINA\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_medina@doubleclick[1].txt [ Cookie:carlos medina@doubleclick.net/ ]
accounts.google.com [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.youtube.com [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.youtube.com [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
C:\USERS\CARLOS MEDINA\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_medina@c.atdmt[2].txt [ Cookie:carlos medina@c.atdmt.com/ ]
C:\USERS\CARLOS MEDINA\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_medina@invitemedia[2].txt [ Cookie:carlos medina@invitemedia.com/ ]
.doubleclick.net [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.doubleclick.net [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
C:\Users\Carlos Medina\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_medina@ad.yieldmanager[2].txt [ /ad.yieldmanager.com ]
C:\Users\Carlos Medina\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_medina@atdmt[2].txt [ /atdmt.com ]
.microsoftsto.112.2o7.net [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.c1.atdmt.com [ C:\USERS\CARLOS MEDINA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
 

Next, i download Process Explorer and here is the log:

 

Process CPU Private Bytes Working Set PID Description Company Name
System Idle Process 91.56 0 K 24 K 0
System 0.13 108 K 300 K 4
 Interrupts 0.19 0 K 0 K n/a Hardware Interrupts and DPCs
 smss.exe 632 K 2.456 K 252
csrss.exe < 0.01 2.320 K 9.604 K 380
wininit.exe 1.844 K 7.784 K 428
 services.exe 4.956 K 12.288 K 532
  svchost.exe 0.05 5.044 K 16.296 K 660 Proceso host para los servicios de Windows Microsoft Corporation
   WmiPrvSE.exe 3.272 K 6.924 K 4056
  svchost.exe 0.01 5.176 K 9.844 K 740 Proceso host para los servicios de Windows Microsoft Corporation
  svchost.exe 0.03 24.616 K 50.124 K 816 Proceso host para los servicios de Windows Microsoft Corporation
   audiodg.exe 18.340 K 18.376 K 3740
  svchost.exe 109.524 K 132.296 K 868 Proceso host para los servicios de Windows Microsoft Corporation
   WUDFHost.exe 2.356 K 12.164 K 1672
   dwm.exe 2.216 K 8.348 K 1872 Administrador de ventanas del escritorio Microsoft Corporation
  svchost.exe < 0.01 23.752 K 49.992 K 892 Proceso host para los servicios de Windows Microsoft Corporation
  svchost.exe < 0.01 10.296 K 19.328 K 264 Proceso host para los servicios de Windows Microsoft Corporation
  svchost.exe < 0.01 17.040 K 18.496 K 756 Proceso host para los servicios de Windows Microsoft Corporation
  spoolsv.exe 6.868 K 14.144 K 1120 Aplicación de subsistema de cola Microsoft Corporation
  svchost.exe < 0.01 16.096 K 18.904 K 1156 Proceso host para los servicios de Windows Microsoft Corporation
  Fuel.Service.exe 6.772 K 23.696 K 1248 Fusion Utility Service Advanced Micro Devices, Inc.
  taskhost.exe 0.01 4.000 K 8.592 K 1908 Proceso de host para tareas de Windows Microsoft Corporation
  SearchIndexer.exe < 0.01 21.956 K 42.968 K 2492 Indizador de Microsoft Windows Search Microsoft Corporation
   SearchProtocolHost.exe < 0.01 3.196 K 8.680 K 1892
   SearchFilterHost.exe 3.620 K 7.208 K 2936
  wmpnetwk.exe < 0.01 11.292 K 44.844 K 2620 Servicio de uso compartido de red del Reproductor de Windows Media Microsoft Corporation
  svchost.exe 0.01 8.548 K 15.876 K 2784 Proceso host para los servicios de Windows Microsoft Corporation
  svchost.exe 0.32 12.212 K 15.172 K 1784 Proceso host para los servicios de Windows Microsoft Corporation
  PresentationFontCache.exe 26.800 K 18.552 K 3220 PresentationFontCache.exe Microsoft Corporation
  svchost.exe 0.01 64.948 K 35.300 K 3796 Proceso host para los servicios de Windows Microsoft Corporation
  SASCore64.exe 0.52 12.056 K 17.792 K 1996
  taskhost.exe 7.036 K 12.356 K 2504
 lsass.exe 0.09 5.388 K 18.248 K 540 Local Security Authority Process Microsoft Corporation
 lsm.exe < 0.01 2.820 K 4.756 K 552
csrss.exe 0.15 3.220 K 7.608 K 448
winlogon.exe 3.900 K 11.924 K 504
explorer.exe 0.16 55.108 K 131.304 K 1896 Explorador de Windows Microsoft Corporation
 RtkNGUI64.exe 14.492 K 23.420 K 1760 Realtek HD Audio Manager Realtek Semiconductor
 chrome.exe 0.03 36.992 K 57.428 K 3392 Google Chrome Google Inc.
  chrome.exe 21.056 K 24.252 K 220 Google Chrome Google Inc.
  chrome.exe 23.028 K 27.512 K 400 Google Chrome Google Inc.
  chrome.exe 0.07 32.300 K 40.044 K 3684 Google Chrome Google Inc.
  chrome.exe 26.660 K 31.004 K 2104 Google Chrome Google Inc.
  chrome.exe 24.240 K 27.892 K 2136 Google Chrome Google Inc.
  chrome.exe 31.776 K 39.444 K 1596 Google Chrome Google Inc.
  chrome.exe < 0.01 37.240 K 44.304 K 2332 Google Chrome Google Inc.
  chrome.exe < 0.01 18.752 K 20.788 K 1752 Google Chrome Google Inc.
 procexp.exe 2.492 K 7.924 K 1712 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
  procexp64.exe 6.37 19.572 K 36.004 K 1128 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
MOM.exe 0.01 39.720 K 76.312 K 2276 Catalyst Control Center: Monitoring program Advanced Micro Devices Inc.
 CCC.exe < 0.01 75.508 K 73.748 K 2664 Catalyst Control Center: Host application ATI Technologies Inc.
SUPERAntiSpyware.exe 0.28 241.412 K 45.432 K 3508 SUPERAntiSpyware Application SUPERAntiSpyware
 

I'll do a complete scan with Superantispyware in safe mode to see if i've more issues to remove.

 



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#2 Medinacarlos

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Posted 24 September 2013 - 10:15 AM

I forgot to mention that in the Superantispyware scan, my computer froze for a few moments while the scanner analyzed these addresses:

 

C:\Windows\System32\MSMPEG2VDEC.DLL
C:\Windows\System32\NETFXPERF.DLL

C:\Windows\System32\SRCHADMIN.DLL



#3 boopme

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Posted 24 September 2013 - 10:23 AM

Hello, go here Preparation Guide, create the DDS log from it and that to your other topic. let me know if that went well

Edited by boopme, 24 September 2013 - 10:24 AM.

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#4 Medinacarlos

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Posted 24 September 2013 - 11:19 AM

Thanks for the help. I'll post the DDS log in the other topic.



#5 boopme

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Posted 24 September 2013 - 01:18 PM

You're welcome!

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 2 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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