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2 replies to this topic

#1 Edie01


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Posted 23 September 2013 - 09:06 AM


I run Windows 8 x64. Boot/Start Up process strange. Sometimes BIOS shows, but most start ups Win8 seems to reinstall itself. "Pls wait till your machine ready to use" colors changing, a screen show to drag the mouse to the upper right corner after installation, then empty start screen with my account's name and no tiles. Have to restart for several times then when I am lucky then Win8 starts.

I tried to run, but failed

Bitdefender Bootkit Remover x64

Bitdefender Bootkit Remover x86

AVG Bootkit/Rootkit Removal

Kaspersky TDSSKiller

All of them failed to run! Seems to ha BSOD then Desktop comes back. It happens running Bitdefender Bootkit Remover x86 and AVG Bootkit Remover only. I even pulled off the LAN cable when tried to run AVG. The others--nothing happens! Tried to run as an admin, but nothing happened.

I had to reinstall my notebook because of the same reason twice up to now and I bought it at the end of February...

Last week Win8 Repair asked for reinstalling, but I didn't. It wouldn't solve the problem and I am fed up with reinstalling OS again and again and again.

Can BIOS be infected?

Infected apart from reinstalls? I mean still be infected inspite of OS reinstall? I have just read that BIOS malware exists! How to disinfect BIOS?

Can someone help me please?


Edited by Edie01, 23 September 2013 - 09:41 AM.

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#2 boopme


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Posted 23 September 2013 - 11:26 AM

Hello, we need to get a deeper look. Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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#3 hamluis



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Posted 23 September 2013 - 03:52 PM

MRL topic at http://www.bleepingcomputer.com/forums/t/508734/bootkitbios-malware/#entry3165310 .


Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.


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