Posted 22 September 2013 - 03:42 PM
I am running 32bit Windows 7 on my machine and it has been infected with the ICE virus. Here are the steps I have tried so far:
1. F8 during start up to get to safe mode.
1a) Tried safe mode first, computer loads Windows files, acts like it's starting in safe mode then automatically shuts down and reboots not in safe mode.
1b) Tried safe mode with networking. Same thing happens as step 1. a).
1c) Tried safe mode with command prompt. Same thing happens as step 1. a).
2. Created USB with HitmanPro from a clean computer and booted infected computer from USB. F9 during startup to have computer boot from USB.
2a) Select Option 1 (default) from HitmanPro USB Boot Options screen. Select Windows 7 from Windows Boot Manager screen (this is the only option on this screen besides choosing F8, which brings me back to the safe mode screen). Hitman came up, I chose to click the Next button, completed Setup screen, clicked Next, Hitman will not run because it can't detect my internet connection, which at this point is still plugged into the computer. Since this didn't work I pressed Cancel then Close. Computer restarts.
2b) Found something online to fix the no internet connection problem and tried it: Boot same as in step 2.a), until I got to the first Hitman screen that comes up. There instead of clicking Next I clicked Settings, Advanced, and check the checkbox that says "I am an expert, show Early Warning Scoring (EWS) in the drop down for the Next button. I do not click the checkbox below this. Click OK, click the drop down for the Next button and select Early Warning Scoring (EWS), complete Setup screen, click Next, Hitman begins a scan of my computer. Four file names are listed after the scan: C:\ProgramData\2z8clf0do.plz (identified by Hitman as Suspicious), C:\Windows\System32\winsrv.dll (identified by Hitman as Unknown), C:\Windows\System32\shell32.dll (Identified by Hitman as Unknown) and C:\Windows\System32\ieframe.dll (identified by Hitman as Unknown). The Scan Results have identified no threats. Hit Close.
I am not sure what to try next.
Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal