Would very much appreciate some help on this, and thank you.
First I would advise that my connection to the internet on my laptop is only through a Verizon mobile hotspot called a Jetpack.
These are my computer specs:
Windows 7 Home Premium
Service Pack 1
Dell Inspiron 5520
Processor: Intel® Core™ i5-3210M CPU @ 2.50GHz 2.50 GHz
RAM: 8.00 GB
system type: 64-bit Operating System
The laptop was new in September, last year.
From last week, I have received a message after logging on: "Failed to create Conextant Audio Factory,The SmartAudio will now exit." When this happens, I can do nothing - Anti-virus does not work, no access to the hotspot. Cannot access anything, or if I do access it, it will not function. Can't search for documents either (though I can open them from Documents) though I can log on to the internet in my usual way.
I get the same message each time I put the laptop on. But, I never know what it will do when I start the computer.
I have malwarebytes and nothing came up on that. Also have Windows Security Essentials and did a full scan and it came up with nothing.
A day or two before this started, the laptop was closed rather sharply, and hope this did not cause this problem.
If I need to provide more information, please let me know.
Thank you again!
Edited by StarGazers, 23 September 2013 - 08:47 AM.