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I cannot run the tools


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#1 psylosyphyr

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Posted 22 September 2013 - 12:23 PM

As "Boopme", requested I am starting a new post here. As I tried to mention, the instructions given me by "Boopme & 1 of 4,

(can I get 7 of 9's number?) LOL.

  My system got so bad that I was "denied access" to everything and though I did run Linux to download all the tools onto an SDMicro, Windows would not let me run them! I was wondering if there was anyway to FAX the info. I did manage to print out? It is a log called "setupact.log" And, I assure you it is very interesting! The guy's who wrote this code are unbelievably skilled!

They seem to cover "everythiing" including their tracks! They disable printing, burning and copying to USB,  Almost immediately. I managed to "type" "setupact.log" in "DOS Terminal", then cut & paste to notepad, them emailed it to a functioning machine as a file attachment. My FAX can run independent, so I know I could get it to you if I had a working fax # on your end! Any volunteers? To take a FAX then post it? 8 pages long in Verdana 10 ASCII.

 Perhaps, You experts could give me a place to start after you read this log? I am afraid you'll say "buy a new BIOS chip"!

As a starving student, living on my Rockwell pension, It is next to impossible to "buy anthing". I sort of used up the last of my credit trying a Cisco dual firewall router & Win 8 Pro (some Asian, `very poor English!' lady at Msoft, convinced me to buy it, saying "it would be immune!) At the time I was unaware that Win 8 was NOT a different OS from Win 7 so I tried it. And a new HDD. Since, Gateway has dropped support for my laptop as it hit their 5 yr. old mark. It still a Hi-Po machine (when working), and would be near $1000 to replace! I am supposed to start school again with Univ. of Colorado's "Software Engineering" program.

 I f Someone does volunteer to accept a FAX, to post for me, is there anything else you'd like me to attempt to email to self and print for posting? Or, is there a way to run any useful tests from Debian, or Elementary Linux? If not, I can do a windows re-install and attempt to run the tools 1st thing, then get the info to you that way?

 As I said before, it may take 1-3 days to reply, but I have'nt given up since last December, So I will not give up now! I uust don't know what else to try at this point.

I'd like to say that I VERY much appreciate the time you are taking on my behalf. And as I learn more in school, I can someday be a valuable asset to your excellent community!

Thanks Again! Your humble servant,

Ray P.

 

P.S. yes one of 4, I'm still with you!



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#2 psylosyphyr

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Posted 22 September 2013 - 12:42 PM

Posted
I almost don't know where to begin! I have had this problem since last Dec. It has rewritten my boot, it slowly takes total control of system, Starts by greying out controls such as "menu bar" in "organize layout" in windows explorer. The TPM has been disabled the entire time. I get "fake pages" also I have a complete set of false ".chm" & ".hlp" files. BIOS (Award 93.13) does not flash according to logs, but screen shows "success". I have cleared CMOS, flashed BIOS, removed BU battery, let set a week, installed new HDD, a WDC7500, and an Hitachi 320Gb. I do have win32k.sys in my win 32 directory.
After a few days, or sometimes hours, I have NO control left! Machine "lies", about every command  "not enough memory" , "Path Not Found"  "Recycle bin corrupt" (this is a favorite!) Browser will only redirect.
Fake controls in Admin tools, ( I can hit F5 & glimpse genuine page behind displayed page) Same with "safe mode" Login screen is behind it! Have ran Vista HP, Win 7 Hp , Pro, Ultimate, Win 8 Pro, Makes no difference! I also have an old Dell Inspiron 610 running Xp Pro sp3, It has same problrm but, affects it less and takes longer Approx. 1 month. Before NO BOOT!   The machine I am Attempting to fix is my "08" Gateway ML6732 duo core Intel 1.87 Ghz, 3.6 Gb DDRAM, Hitachi 320Gb or WD750Gb internal HDD. Cannot access my external Iomega (Hitachi) 1Tb HDD Still contains backed up data. Also it immediately removes printing and burning capabilities, then write to USB goes soon after a fresh install. Also tried Elementary (stable) Linux,
A bit more resistant but still fails in days! Even running UBCD on Ramdrive only (no HDD installed) only runs a couple of days. I have read many logs, and I know that the "problem" creates a delete list for reboot, for any thing it does not like. Uses lots of .XML files and modified genuine Microsoft Files/Utilities. NO anti virus has detcted anything, or is told not to report. After a couple of hours, Registry is locked out. Writes ALOT to registry! Writes ALOT to winSXS dir.
  I have to start school in March. I cannot afford a new machine. I do know some of the code is Korean, but not all. Uses mssmbios, and writes a 300k extended boot file (given time).
I have tried to weed out unwanted or unexplained files. No Good. Am running Vista HP sp1 currently.
About two hours now, Am losing some functions as I write. Any Ideas????? Thanks in advance, I'll recheck as soon as I can, But may need to Low level format and reinstall just to get back to this site.

NEXT POST~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~>

Posted
Sorry I forgot PC details!
X86, Intel T2390, Phoenix Tech. LTD 93.13 BIOS SMBIOS ver. 2.4
Boot device \Device\HarddiskVolume1, OS ver. 6.0.6001 Sp1 build 6001
HardwareAbstractionLayer Ver. 6.0.6001.18000.
Can't think of anything else.
                Thanks again!

NEXT POST~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~>

Posted
Merged topics.  Topic title was: Cannot follow directions due to problems on PC ~ OB
 
 
Thank you !  one of  four,
A symptom of my problem is that once infected, burning,  printing, and writing to a USB, are all disabled! I can get a couple prints from my old HP tentwenty, if, I try right away.
I have a printout called setupact.log, which explains all! But I do not have the skill to do anything about it. They have written to my BIOS, Clearly stated on pg.four of log.
Can I FAX it to you guy's ? PC has crashed again, and am running on rescue disk and RAMDRIVE.
Can call me at (digits are disabled) five,three,zero-six,seven,eight,-two,four,six,two. if I am unable to respond by email in a timely fashion. Should I reload windows, and attempt  process?  According to log, they have control set up in approx. two seconds! So maybe in this case I could get permission to FAX log to moderator? Will check mail again at this PM Pacific time.  Thanks again! Thanks to oobupme (sorry can't find original name spelling) for his advise as well, PC was unable to complete instructions.
Psylosyphyr (Ray P.)


NEXT POST~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~>

Posted
Sorry to reply so "unorthodoxly, but I was not allowed to reply in the original forum, did not know what else to do! Please Moderator, take pity!

NEXT POST~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~>

 



#3 psylosyphyr

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Posted 22 September 2013 - 12:43 PM

OK! I some how managed to get All the posts to this new post. So I will patiently await your next instructions.

Thanks so much!!!!

Ray P.



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Posted 27 September 2013 - 12:25 PM

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#5 Elise

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Posted 20 October 2013 - 02:05 AM

Hello, if you still require help with this problem, please post the requested logs. If this isn't possible, please post a status update; what happens when you try to create the logs?


regards, Elise


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#6 Elise

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Posted 19 January 2014 - 04:42 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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