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Microsoft Zune 8gb - broken

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#1 marcos602phx


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Posted 22 September 2013 - 11:27 AM

Just curious, I was talking to a friend that had mentioned he also bought his wife the 8gb Zune and it broke down weeks after buying it.  I thought by buying MS I was going to get a quality product that I could get support for?
Has anyone had similar experience with the 8gb?
Also, any place that I can send this to get it fixed?

Edit: Moved topic from Windows Tablets & Microsoft Surface to the more appropriate forum. ~ Animal

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#2 Casey_boy


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Posted 26 September 2013 - 04:57 PM

I think it might be a struggle as Microsoft stopped making Zune mp3 players about two years ago. Did you friend buy it new or second hand?


Here's a link which might be useful for you: http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpTechnicalSupportPage/ It looks as though you can register a support ticket for the Zune device.



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