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AntiVirus Scanner warns about potential threats


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20 replies to this topic

#1 cang

cang

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Posted 21 September 2013 - 09:46 PM

Hi. 

 

Recently, every time I run my antivirus scanner (AVG AntiVirus 2013), it reports that I have several dozen medium-level threats that aren't removed automatically. Most recently, it has found 87 of these threats, and I have been unable to remove them using AVG. The number varies anywhere from 50 to 90. 

 

Since this is not the first time I've run into this type of problem, I've taken the liberty going running DDS. The txt file is below. 

 

I'd be really grateful if someone helped me out with this again. 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16506
Run by Christine at 22:26:23 on 2013-09-21
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.2045.681 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Tablet\Pen\Pen_TouchService.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\ASTSRV.EXE
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Users\CHRIST~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\eNet\eNet Service.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Windows\system32\nlssrv32.exe
C:\Program Files\O2Micro Oz128 Driver\o2flash.exe
C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Bamboo Dock\BambooCore.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\conime.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k LPDService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\windows\system32\eDStoolbar.dll
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [Wisdom-soft AutoScreenRecorder 3.1 Pro] 0
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [BambooCore] c:\program files\bamboo dock\BambooCore.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [AdobeCS6ServiceManager] "c:\program files\common files\adobe\cs6servicemanager\CS6ServiceManager.exe" -launchedbylogin
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [HTC Sync Loader] "c:\program files\htc\htc sync 3.0\htcUPCTLoader.exe" -startup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\christ~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 8.8.8.8 208.67.222.222
TCP: Interfaces\{259AC591-180A-457B-A11D-2E3CB10CFF09} : DHCPNameServer = 10.254.30.254 10.201.32.254 10.201.65.50
TCP: Interfaces\{CEE593FD-E2B6-42C1-9276-A0ECE1FCC487} : DHCPNameServer = 8.8.8.8 208.67.222.222
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
AppInit_DLLs= c:\windows\system32\eNetHook.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\christine\appdata\roaming\mozilla\firefox\profiles\rwoloxzz.default\
FF - prefs.js: browser.startup.homepage - www.google.ca
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\program files\tabletplugins\npwacom.dll
FF - plugin: c:\program files\tabletplugins\npWacomTabletPlugin.dll
FF - plugin: c:\users\christine\appdata\local\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\users\christine\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\christine\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\users\christine\appdata\roaming\mozilla\plugins\npo1d.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_287.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-7-20 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-7-20 246072]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-7-1 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-9-5 39224]
R0 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2007-4-3 39680]
R0 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2007-4-2 35712]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-7-20 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-9-10 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-7-20 171320]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-3-21 182072]
R2 ASTSRV;AST HighEnd Service;c:\windows\system32\ASTSRV.EXE [2011-2-26 57344]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-7-4 4939312]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-7-23 283136]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-8-29 21504]
R2 nlsX86cc;Nalpeiron Licensing Service;c:\windows\system32\nlssrv32.exe [2010-3-25 57344]
R2 PassThru Service;Internet Pass-Through Service;c:\program files\htc\internet pass-through\PassThruSvr.exe [2013-6-12 167424]
R2 TabletServicePen;TabletServicePen;c:\program files\tablet\pen\Pen_Tablet.exe [2011-10-22 5554552]
R2 TouchServicePen;Wacom Consumer Touch Service;c:\program files\tablet\pen\Pen_TouchService.exe [2011-10-22 451960]
R3 WacomVTHid;Virtual Touch Driver;c:\windows\system32\drivers\WacomVTHid.sys [2009-12-25 13224]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-6-10 24576]
S3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\drivers\htcnprot.sys [2012-12-7 23040]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2009-12-25 15656]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
.
=============== Created Last 30 ================
.
2013-09-22 01:29:20 -------- d-sh--w- C:\$RECYCLE.BIN
2013-09-22 01:25:50 -------- d-----w- c:\users\christine\appdata\local\temp
2013-09-22 01:12:02 -------- d-----w- C:\ComboFix
2013-09-22 00:52:00 98816 ----a-w- c:\windows\sed.exe
2013-09-22 00:52:00 256000 ----a-w- c:\windows\PEV.exe
2013-09-22 00:52:00 208896 ----a-w- c:\windows\MBR.exe
2013-09-22 00:36:25 -------- d-----w- C:\AdwCleaner
2013-09-12 03:10:42 615936 ----a-w- c:\windows\system32\themeui.dll
2013-09-12 03:10:41 2049536 ----a-w- c:\windows\system32\win32k.sys
2013-09-10 05:34:48 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-09-09 03:36:33 -------- d-----w- c:\users\christine\appdata\roaming\Pixlromatic
2013-09-09 03:35:26 -------- d-----w- c:\program files\Pixlr
2013-09-05 05:43:42 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2013-09-05 03:31:19 -------- d-----w- c:\programdata\SummerSoft
2013-09-05 03:31:09 -------- d-----w- c:\programdata\InstallMate
2013-09-03 13:53:52 187248 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2013-08-28 16:04:53 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-27 00:21:21 -------- d-----w- c:\program files\iPod
2013-08-27 00:21:19 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-08-27 00:21:19 -------- d-----w- c:\program files\iTunes
.
==================== Find3M  ====================
.
2013-08-14 22:25:37 0 ----a-w- c:\windows\ativpsrm.bin
2013-07-31 10:00:20 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-07-31 09:52:44 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-07-31 09:52:34 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-07-31 09:48:43 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-07-31 09:48:09 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-07-31 09:45:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-07-20 05:51:00 246072 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-07-20 05:50:56 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-07-20 05:50:56 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-07-20 05:50:50 171320 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-07-17 19:41:34 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-10 09:47:00 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-07-09 12:10:36 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-07-08 04:55:51 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-08 04:55:51 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-08 04:20:04 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-07-08 04:16:55 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-07-08 04:16:55 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-07-08 04:16:54 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-07-05 04:53:33 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
============= FINISH: 22:27:36.03 ===============
 

 

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:10:38 PM

Posted 21 September 2013 - 11:17 PM


Hello cang

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 cang

cang
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Posted 22 September 2013 - 12:16 AM

This is the AdwCleaner log: 

 

# AdwCleaner v3.004 - Report created 22/09/2013 at 01:02:40
# Updated 15/09/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : Christine - TIN-EX5420
# Running from : C:\Users\Christine\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16506
 
 
-\\ Mozilla Firefox v23.0.1 (en-GB)
 
[ File : C:\Users\Christine\AppData\Roaming\Mozilla\Firefox\Profiles\rwoloxzz.default\prefs.js ]
 
 
*************************
 
AdwCleaner[R0].txt - [1442 octets] - [21/09/2013 20:37:00]
AdwCleaner[R1].txt - [1038 octets] - [22/09/2013 01:01:29]
AdwCleaner[S0].txt - [1525 octets] - [21/09/2013 20:40:11]
AdwCleaner[S1].txt - [963 octets] - [22/09/2013 01:02:40]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1022 octets] ##########


This is the JRT log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.1 (09.15.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by Christine on 22.09.2013 at  1:11:46.44
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-1520505601-1044384813-29932571-1004\Software\Microsoft\Internet Explorer\Main\\Start Page
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\dt soft\daemon tools toolbar
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{22222222-2222-2222-2222-220022042235}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{33333333-3333-3333-3333-330033043335}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{55555555-5555-5555-5555-550055045535}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{66666666-6666-6666-6666-660066046635}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{77777777-7777-7777-7777-770077047735}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{55555555-5555-5555-5555-550055045535}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{66666666-6666-6666-6666-660066046635}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{77777777-7777-7777-7777-770077047735}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Christine\AppData\Roaming\goforfiles"
Successfully deleted: [Folder] "C:\Windows\system32\ai_recyclebin"
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{0297F415-70F0-4602-A1BF-0E2EF4CFFC81}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{05878BA8-6BD9-46A8-A9DA-CED0525E5672}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{0ABD8CAA-1986-4AA8-87E3-60BCBADCF3D5}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{0CB0D0A3-A026-4DA0-9E33-24EA6EC0779E}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{112DED5E-83EC-4E47-9182-278413042DF6}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{1FC94273-0F67-4021-87DC-92FEEC2133E2}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{20A9442F-95C1-48B6-BECB-54539EF3A146}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{20BD314F-2CA4-4CF5-B4A3-93EFC8B9F58F}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{282C2C93-2FF9-4864-8EE1-78163EBCB8B6}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{3028C4EE-E24A-4EA4-8964-46E7D4090736}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{3258F773-8613-4EF6-8F0A-4B850638A0FC}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{32A0AAE5-72CF-4E00-97F8-978ACF5B7916}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{37CFED25-C6E8-4BF9-AB15-88EF46177613}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{3BBDCFA7-F70D-4B12-AE7C-6DBD959FDF90}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{3C042ADA-F42C-44D9-91FF-0850CAE909DE}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{41C9E5D2-5D37-4EE7-8710-183A55CF1CF6}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{4214EF4C-9A2C-4C7E-A302-7F96AAB659B1}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{4430E61B-521E-4F97-9C31-38351BFE5DF2}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{47534D10-5E85-403D-9D3A-3CAA19B4A85B}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{48F33740-905F-461E-8DC0-7953766C9F60}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{4BBC7402-131F-422E-8F66-5950EFEBB20F}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{500CBD1A-C089-4F09-8481-D2B628778208}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{54BE5E5C-E6B7-4BAF-BB54-895B9922F003}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{561A575F-63CD-43FE-BF59-B2DCF04AC0E8}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{562FE831-4BED-4BC4-AA6B-F93C0B05DBA4}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{57205F73-05C8-4BE3-B4B2-41B061B1D576}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{5848084D-9EA8-4067-9C09-FE4D5D7413EE}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{5A563B20-8F31-4D9C-8097-9396EEB8D3C2}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{5C50405B-79D9-4F24-B70F-05480E414DA2}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{620FCC31-F041-4CBC-914D-BA2104F6EC21}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{692C1FE6-BB2C-4650-BDA0-056EC1A1838B}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{6AD1620E-F737-4CE9-842A-67E4E2A92118}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{6B8C1BB3-3DC8-4319-95D3-AC87AB0AB707}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{75C93381-6799-458F-8173-19D2029F68FF}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{79537F65-80C5-4707-8E63-F4E84586120F}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{79659497-7C88-4F62-A84C-F8B4413F2F55}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{7C6A9E5F-BB5C-4CF8-98EF-F632F74F4896}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{7E81F95D-C1F6-4CD5-AD10-736833D78892}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{83CC2F5A-6944-4C7D-B67F-87D2EDFE55F7}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{84934F75-C9ED-4F3D-ABB6-7D6BDD428418}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{876CBEED-6826-47EA-AC38-25C14CFE1FAC}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{8C60EED1-9D86-45A6-AAF0-D5FDEBC3F54F}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{8D595718-2DFC-4D9B-8542-38CE950596A3}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{96E61A5F-3D8A-4CBA-A54F-B6D14A598A40}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{9891788B-674B-41F7-8F49-4F362106276D}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{99693C3A-2657-45CF-BC12-A4EC38CF9BA1}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{A3C160C7-A6AE-4104-8D38-2B030EE4CAB8}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{A61EEE13-FB2E-4830-BBCB-CF3C3C1A4879}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{A98EADF7-95D5-4A68-9BDD-ED762F408C82}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{ADF41AB8-CC6A-4205-9904-07D767FDDAC4}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{AEDB33AE-B598-4CEC-8A03-43C4464CF1A6}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{B6967B98-76BF-4B30-AFB5-207E25980CE4}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{B825543A-CC49-4430-8B77-82F1D92BA136}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{B99EC94C-73E0-4E63-BA2F-175E5F78605B}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{B9BC635C-2E1D-4BD4-9A8E-3E5D614CFDF7}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{BAD0D0D7-5E4C-4899-B6BF-DADF1F1B3D45}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{C250D686-E66E-4E13-9E71-E5BBFFE29668}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{C5BA0E3C-0F47-426C-9FE4-36ACA34FDB9F}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{CB271771-1C25-482B-A1A8-A7BB1AE8D5E1}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{CC7CDB57-E40E-437C-BCC2-BC806C02E547}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{D1F5E00E-1E58-40A5-B52D-62C175C28829}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{D3D515DD-5A10-40E7-BAFD-084950A6DE61}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{DBDC70D2-6DF2-4D2B-9D8C-A9F070E29C92}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{E64BE505-9335-42E4-BCA4-CF7EDFDEFD83}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{E7E0E24D-0DE2-4042-BACC-2964DE4690A6}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{E82F0550-59CE-46C7-BD4D-184E026B32E7}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{EA9AE97A-8C33-40C0-AECE-4F82F4EA5D2E}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{EBFD7E10-5E72-47DB-A547-DB44A84C3AB8}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{EEC7F8B4-59DC-4574-8961-7E14FF87BED4}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{EFCC7E7B-4069-4C3B-898F-58D61CE560FF}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{F035A0BE-E3E7-4603-B6C6-BBEF2FBD9AC2}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{F17E8809-B47B-4055-9146-B4FEE3A0E745}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{F1E61362-3F18-4400-8308-0193A57D6AE0}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{F5A69656-B0DD-4E9E-B700-7D668383BC63}
Successfully deleted: [Empty Folder] C:\Users\Christine\appdata\local\{F8692AE1-AA27-4F9D-82B2-77C37C29B8FA}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 22.09.2013 at  1:14:51.02
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:38 PM

Posted 22 September 2013 - 12:22 AM


Hello cang

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 cang

cang
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:38 PM

Posted 22 September 2013 - 12:49 AM

ComboFix log: 

 

ComboFix 13-09-19.01 - Christine 22.09.2013   1:33.5.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.2045.1150 [GMT -4:00]
Running from: c:\users\Christine\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-22 to 2013-09-22  )))))))))))))))))))))))))))))))
.
.
2013-09-22 05:43 . 2013-09-22 05:43 -------- d-----w- c:\users\Christine\AppData\Local\temp
2013-09-22 05:43 . 2013-09-22 05:43 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-09-22 05:43 . 2013-09-22 05:43 -------- d-----w- c:\users\Owner\AppData\Local\temp
2013-09-22 05:43 . 2013-09-22 05:43 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-09-22 05:11 . 2013-09-22 05:11 -------- d-----w- c:\windows\ERUNT
2013-09-22 00:36 . 2013-09-22 05:02 -------- d-----w- C:\AdwCleaner
2013-09-12 03:10 . 2013-07-16 04:35 615936 ----a-w- c:\windows\system32\themeui.dll
2013-09-12 03:10 . 2013-08-08 01:45 2049536 ----a-w- c:\windows\system32\win32k.sys
2013-09-10 05:34 . 2013-09-10 05:34 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-09-09 03:36 . 2013-09-09 03:36 -------- d-----w- c:\users\Christine\AppData\Roaming\Pixlromatic
2013-09-09 03:35 . 2013-09-09 03:36 -------- d-----w- c:\program files\Pixlr
2013-09-05 05:43 . 2013-09-05 05:43 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2013-09-05 03:31 . 2013-09-05 03:31 -------- d-----w- c:\programdata\SummerSoft
2013-09-05 03:31 . 2013-09-05 03:31 -------- d-----w- c:\programdata\InstallMate
2013-09-03 13:53 . 2013-09-03 13:53 187248 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
2013-08-28 16:04 . 2013-08-02 04:09 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-27 00:21 . 2013-08-27 00:21 -------- d-----w- c:\program files\iPod
2013-08-27 00:21 . 2013-08-27 00:22 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-08-27 00:21 . 2013-08-27 00:22 -------- d-----w- c:\program files\iTunes
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-20 05:51 . 2013-07-20 05:51 246072 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-07-20 05:50 . 2013-07-20 05:50 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-07-20 05:50 . 2013-07-20 05:50 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-07-20 05:50 . 2013-07-20 05:50 171320 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-07-17 19:41 . 2013-08-14 08:28 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-10 09:47 . 2013-08-14 08:28 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-07-09 12:10 . 2013-08-14 08:28 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-07-08 04:55 . 2013-08-14 08:28 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-08 04:55 . 2013-08-14 08:28 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-08 04:20 . 2013-08-14 08:28 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-07-08 04:16 . 2013-08-14 08:28 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-07-08 04:16 . 2013-08-14 08:28 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-07-08 04:16 . 2013-08-14 08:28 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-07-05 04:53 . 2013-08-14 08:28 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-07-01 05:45 . 2013-07-01 05:45 96568 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Wisdom-soft AutoScreenRecorder 3.1 Pro"="0" [X]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 221184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-04-23 4435968]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-23 815104]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-02-07 54832]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-04-13 457728]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2007-04-04 813840]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5ServiceManager"="c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-11-05 1468256]
"BambooCore"="c:\program files\Bamboo Dock\BambooCore.exe" [2013-01-04 646744]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"AdobeCS6ServiceManager"="c:\program files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2013-08-15 4411440]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
"HTC Sync Loader"="c:\program files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" [2012-12-12 655360]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-08-16 152392]
.
c:\users\Christine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\eNetHook.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
LPDService REG_MULTI_SZ   LPDSVC
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:30]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:30]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004Core.job
- c:\users\Christine\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-30 02:07]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004UA.job
- c:\users\Christine\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-30 02:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
TCP: DhcpNameServer = 8.8.8.8 208.67.222.222
FF - ProfilePath - c:\users\Christine\AppData\Roaming\Mozilla\Firefox\Profiles\rwoloxzz.default\
FF - prefs.js: browser.startup.homepage - www.google.ca
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-22 01:43
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{95808DC4-FA4A-4c74-92FE-5B863F82066B}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(5344)
c:\windows\system32\MsnChatHook.dll
c:\windows\system32\ShowErrMsg.dll
c:\windows\system32\sysenv.dll
c:\windows\system32\BatchCrypto.dll
c:\windows\system32\CryptoAPI.dll
c:\windows\system32\keyManager.dll
.
Completion time: 2013-09-22  01:47:28
ComboFix-quarantined-files.txt  2013-09-22 05:47
ComboFix2.txt  2013-09-22 01:08
.
Pre-Run: 43 256 381 440 bytes free
Post-Run: 43 017 535 488 bytes free
.
- - End Of File - - 0CF6E180C1BAD4ED482F59C7F36076A8
A863475757CC50891AA8458C415E4B25


#6 cang

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Posted 22 September 2013 - 12:51 AM

Computer seems to be running fine (it runs fine, even though there are so many apparent threats detected). After running ComboFix, Internet Explorer shortcut under the name "The Internet" appeared on the desktop. I sent it to the recycling bin. I haven't experienced any sort of issues. 



#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 September 2013 - 01:03 AM


Hello cang

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 cang

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Posted 22 September 2013 - 01:22 AM

ComboFix Log, running CFScript.txt
 

ComboFix 13-09-19.01 - Christine 22.09.2013   2:09.6.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.2045.899 [GMT -4:00]
Running from: c:\users\Christine\Desktop\ComboFix.exe
Command switches used :: c:\users\Christine\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-22 to 2013-09-22  )))))))))))))))))))))))))))))))
.
.
2013-09-22 06:18 . 2013-09-22 06:18 -------- d-----w- c:\users\Christine\AppData\Local\temp
2013-09-22 06:18 . 2013-09-22 06:18 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-09-22 06:18 . 2013-09-22 06:18 -------- d-----w- c:\users\Owner\AppData\Local\temp
2013-09-22 06:18 . 2013-09-22 06:18 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-09-22 05:11 . 2013-09-22 05:11 -------- d-----w- c:\windows\ERUNT
2013-09-22 00:36 . 2013-09-22 05:02 -------- d-----w- C:\AdwCleaner
2013-09-12 03:10 . 2013-07-16 04:35 615936 ----a-w- c:\windows\system32\themeui.dll
2013-09-12 03:10 . 2013-08-08 01:45 2049536 ----a-w- c:\windows\system32\win32k.sys
2013-09-10 05:34 . 2013-09-10 05:34 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-09-09 03:36 . 2013-09-09 03:36 -------- d-----w- c:\users\Christine\AppData\Roaming\Pixlromatic
2013-09-09 03:35 . 2013-09-09 03:36 -------- d-----w- c:\program files\Pixlr
2013-09-05 05:43 . 2013-09-05 05:43 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2013-09-05 03:31 . 2013-09-05 03:31 -------- d-----w- c:\programdata\SummerSoft
2013-09-05 03:31 . 2013-09-05 03:31 -------- d-----w- c:\programdata\InstallMate
2013-09-03 13:53 . 2013-09-03 13:53 187248 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
2013-08-28 16:04 . 2013-08-02 04:09 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-27 00:21 . 2013-08-27 00:21 -------- d-----w- c:\program files\iPod
2013-08-27 00:21 . 2013-08-27 00:22 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-08-27 00:21 . 2013-08-27 00:22 -------- d-----w- c:\program files\iTunes
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-20 05:51 . 2013-07-20 05:51 246072 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-07-20 05:50 . 2013-07-20 05:50 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-07-20 05:50 . 2013-07-20 05:50 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-07-20 05:50 . 2013-07-20 05:50 171320 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-07-17 19:41 . 2013-08-14 08:28 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-10 09:47 . 2013-08-14 08:28 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-07-09 12:10 . 2013-08-14 08:28 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-07-08 04:55 . 2013-08-14 08:28 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-08 04:55 . 2013-08-14 08:28 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-08 04:20 . 2013-08-14 08:28 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-07-08 04:16 . 2013-08-14 08:28 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-07-08 04:16 . 2013-08-14 08:28 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-07-08 04:16 . 2013-08-14 08:28 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-07-05 04:53 . 2013-08-14 08:28 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-07-01 05:45 . 2013-07-01 05:45 96568 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Wisdom-soft AutoScreenRecorder 3.1 Pro"="0" [X]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 221184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-04-23 4435968]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-23 815104]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-02-07 54832]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-04-13 457728]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2007-04-04 813840]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5ServiceManager"="c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-11-05 1468256]
"BambooCore"="c:\program files\Bamboo Dock\BambooCore.exe" [2013-01-04 646744]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"AdobeCS6ServiceManager"="c:\program files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2013-08-15 4411440]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
"HTC Sync Loader"="c:\program files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" [2012-12-12 655360]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-08-16 152392]
.
c:\users\Christine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\eNetHook.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
LPDService REG_MULTI_SZ   LPDSVC
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:30]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:30]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004Core.job
- c:\users\Christine\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-30 02:07]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004UA.job
- c:\users\Christine\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-30 02:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
TCP: DhcpNameServer = 8.8.8.8 208.67.222.222
FF - ProfilePath - c:\users\Christine\AppData\Roaming\Mozilla\Firefox\Profiles\rwoloxzz.default\
FF - prefs.js: browser.startup.homepage - www.google.ca
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-22 02:18
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{95808DC4-FA4A-4c74-92FE-5B863F82066B}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4112)
c:\windows\system32\MsnChatHook.dll
c:\windows\system32\ShowErrMsg.dll
c:\windows\system32\sysenv.dll
c:\windows\system32\BatchCrypto.dll
c:\windows\system32\CryptoAPI.dll
c:\windows\system32\keyManager.dll
.
Completion time: 2013-09-22  02:20:46
ComboFix-quarantined-files.txt  2013-09-22 06:20
ComboFix2.txt  2013-09-22 05:47
ComboFix3.txt  2013-09-22 01:08
.
Pre-Run: 43 041 333 248 bytes free
Post-Run: 43 015 340 032 bytes free
.
- - End Of File - - C43E2C824FE91B80D64AA388D76EF7A3
A863475757CC50891AA8458C415E4B25


#9 cang

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Posted 22 September 2013 - 01:31 AM

Computer seems to be running as it should, no visible problems. 

 

"The Internet" shortcut to Internet Explorer popped up on the desktop again. I moved it to the recycle bin. 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 September 2013 - 02:38 AM


Hello cang

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 cang

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Posted 22 September 2013 - 02:46 PM

Is this what you're looking for? 

 

 Update for Microsoft Office 2007 (KB2508958)
Acer Crystal Eye webcam
Acer eDataSecurity Management
Acer eLock Management
Acer Empowering Technology
Acer eNet Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acer Mobility Center Plug-In
Acer ScreenSaver
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Device Central CS3
Adobe Digital Editions
Adobe ExtendScript Toolkit 2
Adobe Flash CS3
Adobe Flash CS3 Professional
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Flash Video Encoder
Adobe Help Manager
Adobe Help Viewer CS3
Adobe Illustrator CS6
Adobe InDesign CS6
Adobe Linguistics CS3
Adobe Media Player
Adobe PDF Library Files
Adobe Photoshop CS5
Adobe Premiere Elements 7.0
Adobe Premiere Elements 7.0 Templates
Adobe Reader X (10.1.8)
Adobe Setup
Adobe SVG Viewer 3.0
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Ant Renamer
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
Audacity 2.0.2
AVG 2013
Bamboo
Bamboo Dock
Bonjour
CamStudio OSS Desktop Recorder
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Light
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Czech
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Greek
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Polish
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
Catalyst Control Center Localization Thai
Catalyst Control Center Localization Turkish
ccc-Branding
ccc-core-static
ccc-utility
CCleaner
Celtx (2.9.7)
Corel Painter Essentials 4
CorelDRAW Graphics Suite X3
Easy File Sync 1.2
EN
FontNav
Free FLAC to MP3 Converter 1.0
Google Chrome
Google Talk Plugin
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HTC BMP USB Driver
HTC Driver Installer
HTC Sync
ID3 renamer 2.15.15
IPTInstaller
IrfanView (remove only)
iTunes
LAME v3.99.3 (for Windows)
Launch Manager
LightScribe  1.4.142.1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 7.1
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Photo Info
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Mozilla Firefox 23.0.1 (x86 en-GB)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Nero 7 Essentials
NexusFont 2.5 (ver 2.5.8.1582)
NTI Backup NOW! 4.7
NTI CD & DVD-Maker
NTI Shadow
O2Micro Flash Memory Card Reader Driver Installer(x86)
PDF Settings
PDF Settings CS5
PDF Settings CS6
Photo Story 3 for Windows
Pixlr-o-matic
PowerDVD
PrimoPDF -- brought to you by Nitro PDF Software
QuickTime
Realtek High Definition Audio Driver
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760588) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760823) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2760583) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2767773) 32-Bit Edition 
Security Update for Windows Media Encoder (KB2447961)
Skype™ 6.6
SmartSound Common Data
SmartSound Quicktracks 5
SmartSound Quicktracks for Premiere Elements
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825641) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Manager
VBA
VC80CRTRedist - 8.0.50727.6195
VLC media player 2.0.5
WebTablet FB Plugin
WebTablet IE Plugin
WebTablet Netscape Plugin
Winamp
Windows Media Encoder 9 Series
WinRAR archiver
ZenWriter


#12 cang

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Posted 22 September 2013 - 03:13 PM

I just realised that since I've been getting the AntiVirus reports about the threats, the internet connection to this computer has been on the fritz. The network disconnects and slowly reconnects itself several times over the span of maybe 15 minutes, a few times a day (but not every day). What I mean is that if the network/internet disconnects, it will do so several times a day, but it has days where it will stay connected with no problems. 



#13 gringo_pr

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    Bleepin Gringo


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Posted 22 September 2013 - 04:02 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.8)


Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 cang

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Posted 23 September 2013 - 05:39 PM

MBAM Log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.09.23.12
 
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Christine :: TIN-EX5420 [administrator]
 
23.09.2013 17:26:29
mbam-log-2013-09-23 (17-26-29).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 230196
Time elapsed: 10 minute(s), 35 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{51D8804C-2959-6B90-4105-8197535DC3B1} (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 2
C:\ProgramData\InstallMate\{7E3EAEF2-50EC-4B27-A9CC-18CEA5DD8C04}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{7E3EAEF2-50EC-4B27-A9CC-18CEA5DD8C04}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
 
(end)


HijackThis Report:

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:34:43, on 23.09.2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16506)
Boot mode: Normal
 
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Bamboo Dock\BambooCore.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\CHRIST~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\conime.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Users\Christine\Desktop\HijackThis.exe
 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [BambooCore] C:\Program Files\Bamboo Dock\BambooCore.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [Wisdom-soft AutoScreenRecorder 3.1 Pro] 0
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\Windows\System32\eNetHook.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AST HighEnd Service (ASTSRV) - Nalpeiron Ltd. - C:\Windows\system32\ASTSRV.EXE
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\system32\nlssrv32.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Oz128 Driver\o2flash.exe
O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_Tablet.exe
O23 - Service: Wacom Consumer Touch Service (TouchServicePen) - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_TouchService.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
 
--
End of file - 9460 bytes


#15 gringo_pr

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    Bleepin Gringo


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Posted 23 September 2013 - 08:34 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
      O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
      O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
      O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
      O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
      O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
      O4 - HKLM\..\Run: [BambooCore] C:\Program Files\Bamboo Dock\BambooCore.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
      O4 - HKCU\..\Run: [Wisdom-soft AutoScreenRecorder 3.1 Pro] 0
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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