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windows vista w/mozilla browser - nagging pop ups


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#1 pfrancz

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Posted 21 September 2013 - 08:20 PM

Dear List:

      We are having Vista, browser Monzilla difficulties. We'd appreciate the communities help.

 

We updated the version but always receive nagging "shop websites" pop ups and "your media player is outdated, download a new program" browser openinigs. One clicks them off, and the browser goes to the requested page.

 

I have run every Security Essentials, scan  tool and spyware removal app recommended.

ie. stinger, antispyware, malwarebytes, cwshredder, rkill, unhide, tdskiller, spybot, adaware, ccleaner, micsecurity essentials.

 

Is the popup program embedded in monzilla. IE doesn't have this issue. Running "permissions mgr" in monzilla stops it but you need to click to let any site open, it asks permission each time.

 

Fresh versions of monzilla don't cure it.

Any help would be great , thanks



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#2 pfrancz

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Posted 21 September 2013 - 08:27 PM

We greatly appreciate your great service by providing these tools and sw to us all.

 

You all are highly recommended by "SOUND BYTES" the national pc/computer, and media radio program.

They especially tout your rkill, unhide, and tdsskiller sw to assist in removal of harnful and hidden programs.

 

We hope to write in and contribute when possible to your forums.

 

Thank you all very much,

pfrancz


Edited by hamluis, 22 September 2013 - 05:39 AM.
Merged from Introductions - Hamluis.


#3 boopme

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Posted 21 September 2013 - 08:45 PM

Hello pfrancs. having run all those tools it appears we need a deper lok to find it.

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.

I am deleting your other  post so we don't waste anyone else time if they reply.


Edited by boopme, 21 September 2013 - 08:48 PM.

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