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Computer freezes at BIOS screen (HP Event) Pavilion M7357c


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#1 Nephilim1955

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Posted 19 September 2013 - 06:06 PM

This is a friends computer. I do not know it's history, other than his friend removed the video card and lost it. Well, that's the story I'm getting. I looked on the HP support website and on the stickers on the front of the machine to find out what video card it had. I found the original video card was a Nvidia 6200se, 64MB DDR, PCI Express x16. I purchased a replacement card, in an unsealed retail box on eBay. Seller says it's new, he sold 80 of the same, with no bad feedback. The one I bought is an ASUS EN6200TC DDR PCI. The system requirements in the new video cards documentation reads. 800MHz processor or higher. At least 128MB system memory (Not sure if this system supports this) PCI Express Slot. Windows 200/XP. I believe the original OS is still installed, which should be XP Media Center. None of the F keys work while taping them at startup. F1 shows entering setup....., but does not enter setup. I removed the CMOS battery and held down the power buttom for one minute. Replaced the battery and still no change. Don't know if the battery is good. There are three 512 sticks of RAM installed with one empty slot. Everything appears to be plugged in, DVD drives, HDD, MOBO, etc. The green light on the power supply is steady green and is not blinking. The fans come on and run. No beep codes.

 

Here's the eBay link to the video card I purchased. Once there you may need to click the small "blue link" to view the original listing. Not sure this works. But, here it is.

 

http://www.ebay.com/itm/NEW-ASUS-EN6200TC256-TD-64M-A-GeForce-6200TC-64MB-DDR-PCI-Express-x16-Video-Card-/271210871737?_trksid=p2047675.l2557&ssPageName=STRK%3AMEWNX%3AIT&nma=true&si=HAlelOE7%252FK4T8BUwfumRcnxe8A4%253D&orig_cvip=true&rt=nc

 

Thanks, in advance for your help.

 

 

 

 



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#2 Netghost56

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Posted 20 September 2013 - 08:45 AM

You can get a new CMOS battery at Walmart. It's a CR2032, and should be located either with the AA, C, D batteries or wherever the camera batteries are. They're about $3 for a 2 pack.

 

This is an old system. Can you give us the complete specs, or as much as you can tell us? At least the HP model number. Should be located on the case.



#3 Nephilim1955

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Posted 20 September 2013 - 05:36 PM

Found one of the RAM sticks partially unseated. After plugging this back in, the computer booted into a black screen with the words Drive failure. I pulled the drive and found this guys friend had also not plugged the power cable back in to the correct location. This time it booted to Windows. I then restored to factory image. Updated everything. Added some software, run some cleaners, such as, CCleaner, Glary, MSE, and Auslogic Disk Defrag, and returned the computer to the owner. He was very happy.

 

Netghost56, thank you for your response. I see your in Texas! I was born in Amarillo, TX. Then got transplanted in CA.  



#4 Netghost56

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Posted 20 September 2013 - 10:16 PM

Awesome dude, I'm thinking of taking a drive out near there next weekend!

I wouldn't install CCleaner. An inexperienced user could do a lot of damage with that program.

Edited by Netghost56, 20 September 2013 - 10:16 PM.


#5 Nephilim1955

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Posted 21 September 2013 - 08:45 AM

Can't remember for sure how long it's been, but I've used CCleaner since early Windows XP. Never a problem with it. It does offer to backup to "My Documents" or wherever else you prefer to store them.

 

I like Glary Utilities 3, as well. Lots of good tools there. There are a few other Freeware programs like these, but don't seem to do as well as these two programs do. And I never pay for programs I can get for free.

 

I use SuperAntiSpyware, and MalwareBytles, too. Usually only, once or twice per month. Just for safe measure. But, don't run either in real time. Start them manually when needed. So, they do not interfere with my Internet Security suite.

 

I haven't really had any bad infections in the last 12 years. Now that I know how to avoid them. If I do ever get infected with a nasty one. I think I know enough to run specialist cleaners, like Combofix. Back in the XP days, I ran Highjackthis and the German made Analyzer to help find and remove infections. Now, one of my tools in the toolbox is OTL.

 

We all have are strong points and weaknesses. I'm pretty good with removing infections, but lack the experience with repairing PC's. I do get some practice, from time to time, with my friends and families PCs. So, far, I have been able to fix all of them. Knock on wood! I do get stumped, at times, but only as long as it takes to figure a way to fix it. Google search, and help forums are what I use when I need a library of information.  

 

My first computer was and IBM 386. My second was an IBM 486. Then I purchased a Windows 95 PC. Been buying new ones every time a new OS comes out. I also, try to keep a relatively new Mac around. The one I have now has Mountain Lion OS.  

 

Well, I'll end it here. Again, takes for you responses.


Edited by Nephilim1955, 21 September 2013 - 08:50 AM.





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