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virus evading detection by most programs, preventing from complete removal


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11 replies to this topic

#1 infamous603

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Posted 19 September 2013 - 01:15 PM

hey guys.

 

hope i'm doing this right. I've tried everything I can think of to rid myself of this virus. certain programs will detect certain files, but even when I seemingly fix them, they always return whenever I scan again. I have tried every malware program and anti virus I could find, and nothing works. I have multiple issues with this virus. or possibly multiple viruses. research has lead me to believe it may have been a usb dropper of some sort. hopefully not. I have four phantom removable disks that install themselves as hard drives every time I reboot. I also seem to be broadcasting my wireless internet signal, and allowing remote access. there is a "system" user that overrides my administrative powers. all this, along with the usual redirects and random sites appearing in my web history. I hope someone can help, and hopefully I haven't damaged anything too bad by tweaking with it on my own.

 

Thanks for your time.

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#2 jeffce

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Posted 22 September 2013 - 10:02 AM

Hi and Welcome!!   
 
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to the topic if you have not already done so.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.

 
Having said that....   YBCQLm4.gif   Let's get going!!  
----------
 
weVCzW0.jpg Please download TDSSKiller

  • Double click TDSSKiller.exe
  • Press Start Scan but do nothing else as we are just looking for what is there.
  • If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right.
  • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

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81mYIKe.jpgAdwCleaner
 
Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

----------


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#3 infamous603

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Posted 22 September 2013 - 10:28 AM

first of all, thank you for your time. I appreciate it.

 

second, it appears adwcleaner has found quite a bit. however it won't let me paste the log contents in my reply, so I've just attached both logs.

 

 

 

Attached Files



#4 jeffce

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Posted 22 September 2013 - 10:31 AM

81mYIKe.jpgAdwCleaner
 
Double click on AdwCleaner.exe to run the tool again.

  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
  • This time, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

------------
 
ComboFix
 
Download Combofix from either of the links below, and save it to your desktop.  
Link 1
Link 2
 
**Note:  It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.


 
--------------------------------------------------------------------
 
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
 
--------------------------------------------------------------------
 
Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.

  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#5 infamous603

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Posted 22 September 2013 - 10:45 AM

here's the next set of logs.

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#6 jeffce

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Posted 22 September 2013 - 11:59 AM

Please go to: VirusTotal
On the page you'll find a "Choose File" button.
Click on the Choose File button.
In the Choose File to Upload window which opens, copy and paste this into the File Name box.
 
c:\windows\explorer.exe
 
Next, click the Open button.
Then click the "Scan It!" button just below.
This will scan the file. Please be patient.
If you get a message saying File has already been analyzed: click Reanalyze file now
Once scanned, copy and paste the link to the results page in your next reply.
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WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#7 infamous603

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Posted 22 September 2013 - 03:31 PM

for some reason it's not allowing me to paste anything into the text box. I attached a text document with the link in it.

Attached Files

  • Attached File  link.txt   120bytes   1 downloads


#8 jeffce

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Posted 23 September 2013 - 06:30 AM

Looking better....how is your system running?  :)


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#9 infamous603

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Posted 23 September 2013 - 05:03 PM

it is still showing the four removable devices that do not exist. I can go to manage devices and uninstall them, but they always come back.



#10 jeffce

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Posted 23 September 2013 - 09:39 PM

Let's get a look from a different view....
 
ttLR1ki.jpg

  • Download OTL to your desktop.
  • Right-click and Run as Administrator on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
      Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

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WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#11 jeffce

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Posted 25 September 2013 - 07:52 PM

Still with me?


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#12 jeffce

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Posted 26 September 2013 - 09:07 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 





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