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Coloured verticle line through my laptop screen..

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#1 John in Oman

John in Oman

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Posted 19 September 2013 - 08:58 AM

Today a single thin verticle coloured line has appeared throught my HP Presario laptop screen.  This started just a few hours after a new modem was installed   The laptop was dorment for 7 days before our PLDT (Manila) technician bothered to arrive with the replacement.. Of course there may be no connection but just a coincidence that these two things happened so closely together. Can anything be done or is it the beginning of the end for my 6 year old laptop?  I suppose i could plug in a separate monitor or is that not a good idea for any reason?


Help would be very much appreciated.  Thank you.  JH

Edited by hamluis, 19 September 2013 - 11:09 AM.
Moved from Win 7 to Internal Hardware - Hamluis.

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#2 wing987


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Posted 19 September 2013 - 04:40 PM

It is most likely that during the installation of your new modem the cable to your monitor (or strip, connector, whatever other name techs use to reference the "Flex Cable") was pulled or not reinserted correctly. Have the tech reinsert it properly.


Worst case is that the screen was damaged during the install. 

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