First off, I asked for subsequent posts to be targeted at the OPs question and not my responses; however, I guess that went by the wayside. Anyway, don't be fooled by the fact that I only have two posts in this forum because I have a great deal of experience in resolving PC issues (just like you).
With that said, I will make reference to a few of your statements with my comments:
It has been my professional experience regardless of computer, that there maybe times when you must upgrade the BIOS to perform any type of operating system install or upgrade.
So, you are confirming that BIOS updates are a routine process to correct inherent and/or undiscovered issues?
And then you go on to say:
So I think your opinion is a bit off key and I will defend Lenovo, because they are high quality machines for work and play.
There is nothing off-key about providing the original BIOS for download and/or taking corrective action to fix an issue. Now, if you read through both of MY posts at the Lenovo site, you'll see that Serene Lenovo (Lenovo Staff) specifically responded to my concern (and workaround) with "Great stuff you have here. Thanks for sharing your experience." So, if Lenovo Staff takes the time to acknowledge my concerns, then what does that tell you?
And then you make this profound statement:
It would also appear that you purchased a designed for Windows 7 Only Computer which a lot of OEM's do
Oh really? OK then show me one example of an OEM PC that clearly indicates this PC/laptop is designed for "Windows 7 only and will not be upgradable." And, if you can, please show me where that specifically was advertised for the B575 so I can agree with you on that issue.
And you finish the above sentence with:
so it would appear to me that a bit more shopping and research should have been.
And to that I say, I await your response to my previous request.
And then you finally provide a reference link to an issue that I already provided a link to in this same post:
See this forum post: http://forums.lenovo.com/t5/IdeaCentre-Desktops-Home-Servers/Lenovo-B575-Update-to-Windows-8-Issue/td-p/1167841
Just for your information, that is MY post at the Lenovo website and, as stated previously, it was already provided.
In summary, I was not trying to bash Lenovo. In fact, I was just trying to give a few examples of my experience in dealing with Lenovo support; however, it seems that all subsequent responses are intended to either discredit my experiences and/or question my technical abilities regarding same. Again, I think the OP would be better served when individuals provide specific encounters with Lenovo support and, whether or not, they were happy with the results.
Edited by myopinion, 26 September 2013 - 07:01 AM.