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Windows won't start


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#1 danar

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Posted 18 September 2013 - 08:13 PM

I have a 4-5 years old HP Pavillion that was still running on Windows Vista, and now it fails to start, where I keep getting an window boot manager message that's warning me that an error occcured while attempting to read boot conf. data:
 

And, when I tried to turn the computer off by pressing the power button, the computer will restart and get the same message.

 

When I ran HP's diagnostic test, I get an error code: BIOHD-8.

 

Does anybody know what I can do? This forum was a lot of help last time when I had some malware so I'm hoping can help me again because I need to backup and save the data I had on my computer.

 

 



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#2 jhayz

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Posted 18 September 2013 - 09:20 PM

Try booting a Live linux disc such as Puppy Linux to recover your data.


Edited by jhayz, 19 September 2013 - 01:47 AM.

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#3 danar

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Posted 18 September 2013 - 09:58 PM

If I use that disk, will I be able to keep using my computer or does it just recover the data?



#4 SpyCatcher*

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Posted 18 September 2013 - 10:32 PM

...will I be able to keep using my computer ...?

 

 

Most probably not! After recovering your data as jhayz advised you need to install your OS on a new HDD because BIOHD-8 means your current HDD is failing:

 

http://h30434.www3.hp.com/t5/TouchSmart-PC/BIOHD-8-A-SMART-test-failed/td-p/616961


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#5 nancyjohn2010

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Posted 19 September 2013 - 01:18 AM

you can re install windows 



#6 jhayz

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Posted 19 September 2013 - 01:51 AM

If I use that disk, will I be able to keep using my computer or does it just recover the data?

The Puppy bootable disc would only help you retrieve important data... that is, if the drive (partitions) is still readable. This is only applicable when windows is not bootable most specifically on failing hard drives.


Edited by boopme, 26 September 2013 - 03:11 PM.
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#7 danar

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Posted 19 September 2013 - 08:57 PM

 

It seems like there's a lot of unhappy HP customers as there seems to be a serious lack of quality control to let this problem fester. For my computer, this has been the 2nd time it died. The first time, I was still covered by warranty but I figured it was just bad luck and I got a random bad computer. After reading that thread, it seems like there's something more serious than that.

 

 

If I buy another HP computer, will I still run into these same problems or has HP corrected those motherboards/ hard drive problems since then? Or, is this a problem I'd run into with any computer manufacturer?



#8 SpyCatcher*

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Posted 20 September 2013 - 05:19 AM

Good question, but better be directed at HP:

 

http://www8.hp.com/us/en/supportforums.html

 


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#9 britnilinda

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Posted 26 September 2013 - 01:18 PM

I have the same problem but now solved



#10 boopme

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Posted 26 September 2013 - 03:12 PM

Perhaps you can tell us your solution??


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#11 Adam Pollard

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Posted 28 September 2013 - 05:00 PM

THe solution is.... hard drive are not immortal. They live.. and then they expire. Buy a new one. 4-5 year is typical life expectancy.


Edited by Adam Pollard, 28 September 2013 - 05:01 PM.


#12 boopme

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Posted 01 October 2013 - 09:54 AM

Not really a solution but a statement of reality on drives.
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