I have been with the same service provider for my business site for years. Service was okay at first but the past few months has been a horror. I went online to pay my fee yesterday and my password didn't work. Then I requested a new password and that one didn't work. Then my site was offline. (It's still good for another week.) The live chat for the company wasn't working in the morning (8:30 AM) and I had to TRY and sort this out via emails.
My website is my main source of attracting business.
I asked what was going on and got an answer that I didn''t understand...I had 'old DNS' and they were going to replace it with 'new DNS.' My msgs to support started coming back as undeliverable and I noticed something in the return that Apache was blocking my address. They denied that and finally when I sent them my IP address, they got me back up and running.
This has happened three times over the past 2-3 years.
So now I need a new service and fast. The problem is it's hard to evaluate who is good. I read the reviews and can't help but wonder who wrote the positive and negative adds. I don't know who runs the website that rates these providers.
Can anybody recommend reliable web hosting or a review site that is dependable?
I spend about $60/yr for my service and that's about where I want to stay.
I have to jump to another service very soon.