Hello all! I live in Washington state and have spent the last two weeks trying to figure out why my Norton security suite is not reinstalling after two years of running fine. I'm not a techie, don't understand the lingo, jargon or acronyms used in computer speak, but am desperate to find help and see if others are in the same situation. I figured being part of this forum would be good for me to learn more about computers, program, etc. This site was recommended to me by a Norton support specialist. Hope someone can educate me!!