Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cannot boot in Safe Mode or Normally


  • Please log in to reply
3 replies to this topic

#1 barthb

barthb

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:12:58 AM

Posted 18 September 2013 - 12:01 AM

I recently updated Malwarebytes Anti-malware. While I was running a full scan, my computer crashed. Since then, it has been running a loop of starting to boot, flashing blue error screen, and restarting again. The errors are 0x0000006B (0xC0000102, 0x.....02, 0x0....00). I have tried to run in safe mode but it freezes everytime with the last line ending in ".....\crcdisk.sys". I have used the startup repair tool multiple times with no success.

Is there a command prompt I can run to uninstall mbam.exe or what else could be causing this? It has been a week now and after scowering the internet, I have had no luck.

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,403 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:58 PM

Posted 18 September 2013 - 08:12 AM

You seem to have data related two different STOP errors.

 

0xC0000102 generally is associated with STOP 24 errors, Unmountable Boot Volume.

0x0000006B generally indicates that Process1 Initialization Failed (which may be a missing system file)

 

MBAM doesn't seem to have anything to do with your situation.

 

I would try to run the chkdsk /r command from the command prompt, a typical procedure for Unmountable Boot Volume errors.

 

http://www.petri.co.il/vista_command_prompt.htm

 

Louis



#3 barthb

barthb
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:12:58 AM

Posted 18 September 2013 - 04:25 PM

Ok, I ran it but the same error screen is still coming up.

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 55,403 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:58 PM

Posted 18 September 2013 - 05:29 PM

I'd run the hard drive diagnostic.

 

Worth a look, Answer at http://social.technet.microsoft.com/Forums/windows/en-US/8b95be75-dc9f-4de3-b8db-3e1811899ce6/windows-vista-crcdisksys-system-wont-boot .

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users