I've been trying to figure this out myself to no avail for a couple weeks now. This problem has me at my wits end and any help would be greatly appreciated.
System: i7 2600k, 8mg ram, Windows 7 home 64bit
Network card: Realtek PCIe GBE Family Controller, Driver 7.73.618.2013
Modem (Suddenlink): Arris CM820
Router (wireless): Linksys EA6300
I started having problems a few months ago and have had suddenlink here several times. The issue started with a squirrel chewing on my drop line. They repaired that and ended up back a few times as water had gotten in the line and they had to replace the drop line and connections too.
My ping/jitter is all over the place as you can see below. There is no pattern of when it happens. I thought the line was bad again but I checked it with a laptop I have and it does not have any ping/jitter related issues that I can tell. It is running on xp so that may be why.
I have ran Malwarebytes, Spybot and whatever else I can get my hands on and none of these have turned up anything. My virus protector is Microsoft Security Essentials. I have Windows Defender disabled since day one of this build.
This problem occurs if I am running through the router or directly to the modem. I have a 20ft Cat5e cable running from the router to the desktop. Wireless works fine. I actually just replaced the old router I had with the one mentioned above today just to eliminate that as the issue.
The strange part of this is that when my ping/jitter is great I will notice that when I use an application that opens a window to choose a file, the files aren't showing up. On the left is the opening file window and on the right windows explorer clearly showing files are in the folder. Example below.
If I run AdwCleaner, it never finds anything other than whats listed below. If I chose to clean and reboot. My files show back up but then my ping/jitter go through the roof again.
# AdwCleaner v3.004 - Report created 17/09/2013 at 19:03:26
# Updated 15/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Kevin - SANDYBRIDGE
# Running from : C:\Users\Kevin\Desktop\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Found : HKCU\Software\Headlight
Key Found : [x64] HKCU\Software\Headlight
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16660
-\\ Mozilla Firefox v23.0.1 (en-US)
[ File : C:\Users\Kevin\AppData\Roaming\Mozilla\Firefox\Profiles\pk7qubik.default\prefs.js ]
-\\ Google Chrome v21.0.1180.89
[ File : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\preferences ]
AdwCleaner[R0].txt - [1791 octets] - [02/09/2013 00:29:42]
AdwCleaner[R10].txt - [898 octets] - [17/09/2013 19:03:26]
AdwCleaner[R1].txt - [1020 octets] - [02/09/2013 10:02:27]
AdwCleaner[R2].txt - [1081 octets] - [02/09/2013 15:15:11]
AdwCleaner[R3].txt - [1201 octets] - [02/09/2013 15:23:07]
AdwCleaner[R4].txt - [1262 octets] - [06/09/2013 20:29:53]
AdwCleaner[R5].txt - [1571 octets] - [15/09/2013 11:31:44]
AdwCleaner[R6].txt - [1582 octets] - [16/09/2013 19:31:03]
AdwCleaner[R7].txt - [1702 octets] - [17/09/2013 16:45:23]
AdwCleaner[R8].txt - [1742 octets] - [17/09/2013 17:32:06]
AdwCleaner[R9].txt - [1802 octets] - [17/09/2013 18:01:17]
AdwCleaner[S0].txt - [1792 octets] - [02/09/2013 00:33:46]
AdwCleaner[S1].txt - [1143 octets] - [02/09/2013 15:17:50]
AdwCleaner[S2].txt - [1323 octets] - [06/09/2013 20:30:17]
AdwCleaner[S3].txt - [1593 octets] - [15/09/2013 11:33:14]
AdwCleaner[S4].txt - [1602 octets] - [16/09/2013 19:31:28]
AdwCleaner[S5].txt - [1722 octets] - [17/09/2013 16:45:37]
AdwCleaner[S6].txt - [1863 octets] - [17/09/2013 18:01:37]
########## EOF - C:\AdwCleaner\AdwCleaner[R10].txt - [1918 octets] ##########
These files always return no matter how many times I let AdwCleaner do its thing.
Here are the screenshots:
Any help would be gretly appreciated. I've tried to battle this on my own but I can feel I'm about to get in over my head and maybe mess something up beyond repair. Hopefully someone here can help.
I'm trying to eliminate the posibility that I have a virus or bug before I start digging into hardware/sotware tweaks.
Edited by krwynn, 17 September 2013 - 06:56 PM.