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Window Search Service terminated unexpectedly


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6 replies to this topic

#1 afroe

afroe

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Posted 17 September 2013 - 09:38 AM

Hi,

 

I searched the forums and didn't find anything about this topic.  Apparently, this termination has happened almost 1000 times. I have some files. If someone could help me, I would greatly appreciate it.

 

Minidump folder = empty

 

Speccy snapshot = http://speccy.piriform.com/results/CuQnAvmpJFhjhffewQLRJ0w

 

MiniTool file:
 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Arleen NEW (administrator) on 17-09-2013 at 08:47:01
Running from "C:\Users\Arleen NEW\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/17/2013 08:45:17 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc0000005
Fault offset: 0x000000000000940d
Faulting process id: 0x1248
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (09/17/2013 08:45:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc0000005
Fault offset: 0x000000000000940d
Faulting process id: 0x430
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (09/17/2013 08:45:03 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc0000005
Fault offset: 0x000000000000940d
Faulting process id: 0x14ec
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (09/17/2013 08:44:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc0000005
Fault offset: 0x000000000000940d
Faulting process id: 0x1b98
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (09/17/2013 08:44:37 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (09/17/2013 08:34:56 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc0000005
Fault offset: 0x000000000000940d
Faulting process id: 0x1324
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (09/17/2013 08:34:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc0000005
Fault offset: 0x000000000000940d
Faulting process id: 0x1810
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (09/17/2013 08:32:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc0000005
Fault offset: 0x000000000000940d
Faulting process id: 0x1eb4
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (09/17/2013 08:31:28 AM) (Source: Outlook) (User: )
Description: Failed to determine if the store is in the crawl scope (error=0x800706ba).
 
Error: (09/17/2013 08:31:28 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc0000005
Fault offset: 0x000000000000940d
Faulting process id: 0xee8
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
 
System errors:
=============
Error: (09/17/2013 08:45:17 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 946 time(s).
 
Error: (09/17/2013 08:45:08 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 945 time(s).
 
Error: (09/17/2013 08:45:04 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 944 time(s).
 
Error: (09/17/2013 08:44:54 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 943 time(s).
 
Error: (09/17/2013 08:34:56 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 942 time(s).
 
Error: (09/17/2013 08:34:45 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 941 time(s).
 
Error: (09/17/2013 08:32:11 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 940 time(s).
 
Error: (09/17/2013 08:31:28 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 939 time(s).
 
Error: (09/17/2013 08:31:05 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 938 time(s).
 
Error: (09/17/2013 08:30:44 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 937 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (09/17/2013 08:45:17 AM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.1822951fb1677c0000005000000000000940d124801ceb3ac242d97b9C:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dll626228ef-1f9f-11e3-8871-001ec95389dd
 
Error: (09/17/2013 08:45:08 AM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.1822951fb1677c0000005000000000000940d43001ceb3ac1eb7cec1C:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dll5cf73590-1f9f-11e3-8871-001ec95389dd
 
Error: (09/17/2013 08:45:03 AM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.1822951fb1677c0000005000000000000940d14ec01ceb3ac1c23fad8C:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dll5a6efa93-1f9f-11e3-8871-001ec95389dd
 
Error: (09/17/2013 08:44:54 AM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.1822951fb1677c0000005000000000000940d1b9801ceb3ac15e90a3dC:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dll5497af3e-1f9f-11e3-8871-001ec95389dd
 
Error: (09/17/2013 08:44:37 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (09/17/2013 08:34:56 AM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.1822951fb1677c0000005000000000000940d132401ceb3aab1dbb8f9C:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dllf0318e4c-1f9d-11e3-8871-001ec95389dd
 
Error: (09/17/2013 08:34:45 AM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.1822951fb1677c0000005000000000000940d181001ceb3aaab87739fC:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dlle9e18ec3-1f9d-11e3-8871-001ec95389dd
 
Error: (09/17/2013 08:32:11 AM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.1822951fb1677c0000005000000000000940d1eb401ceb3aa4fbeedf4C:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dll8e07cac7-1f9d-11e3-8871-001ec95389dd
 
Error: (09/17/2013 08:31:28 AM) (Source: Outlook)(User: )
Description: 0x800706ba
 
Error: (09/17/2013 08:31:28 AM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.1822951fb1677c0000005000000000000940dee801ceb3aa362c13a8C:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dll7472f4a3-1f9d-11e3-8871-001ec95389dd
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-09-13 18:25:44.571
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:25:44.460
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:25:44.347
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:25:08.772
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_54ffd942dc23dbc0\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:25:08.663
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_54ffd942dc23dbc0\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:25:08.553
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_54ffd942dc23dbc0\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:24:34.510
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Temp\PendingDeletes\$$DeleteMe.bcrypt.dll.01c85bda6e063229.0038 because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:24:34.401
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Temp\PendingDeletes\$$DeleteMe.bcrypt.dll.01c85bda6e063229.0038 because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:24:34.291
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Temp\PendingDeletes\$$DeleteMe.bcrypt.dll.01c85bda6e063229.0038 because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-13 18:21:55.093
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_54ffd942dc23dbc0_bcrypt.dll_e2f091ac because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Ad-Aware Browsing Protection (Version: 1.0.1.94)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.174)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
aioprnt (Version: 5.3.1.0)
aioscnnr (Version: 5.7.5.30)
aioscnnr (Version: 7.6.13.10)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 8.0.1497.0)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 4.01)
center (Version: 7.7.2.0)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell System Detect (Version: 5.1.0.41)
Dell System Detect Bootstrapper (Version: 5.1.0.41)
Dropbox (Version: 2.0.26)
essentials (Version: 7.7.2.0)
FileASSASSIN (Version: 1.06)
Google Chrome (Version: 29.0.1547.66)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.153)
Iminent (Version: 6.14.22.0)
iTunes (Version: 11.0.5.5)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Kodak AIO Printer (Version: 7.7.2.0)
KODAK AiO Software (Version: 7.7.6.0)
Lab Mentors eLab Client
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.3.0215.0)
Microsoft Security Essentials (Version: 4.3.215.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SkyDrive (Version: 17.0.2015.0811)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Monitor Webcam (SP2208WFP) Driver (1.00.08.0720)  
Movie Maker (Version: 16.4.3508.0205)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
ocr (Version: 6.2.3.50)
Photo Gallery (Version: 16.4.3508.0205)
PreReq (Version: 6.2.4.0)
Soluto (Version: 1.3.1440.0)
TrueCrypt (Version: 7.1a)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Vistumbler (Version: v10)
WD SmartWare (Version: 1.3.0.16)
WD SmartWare (Version: 1.6.5.2)
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
WinPcap 4.1.2 (Version: 4.1.0.2001)
Wireshark 1.8.5 (64-bit) (Version: 1.8.5)
Xirrus Wi-Fi Inspector (Version: 1.2.1.4)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 27%
Total physical RAM: 6077.93 MB
Available physical RAM: 4385.14 MB
Total Pagefile: 12154.04 MB
Available Pagefile: 9281.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.71 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:581.11 GB) (Free:223.07 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15 GB) (Free:7.05 GB) NTFS
5 Drive g: (WD SmartWare) (CDROM) (Total:0.61 GB) (Free:0 GB) UDF
10 Drive l: (My Book) (Fixed) (Total:930.86 GB) (Free:49.32 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ARLEEN-PC
 
Administrator            Arleen                   Arleen NEW               
Guest                    
 
 
**** End of log ****
 

 



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#2 hamluis

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Posted 17 September 2013 - 12:36 PM

You have 2 AVs installed...this will usually produce system problems.  I would uninstall one, then run chkdsk /r.

 

The Search errors and indexing are tied together.  I would turn off indexing...then reenable it at a later time, if you feel that you must.  Indexing, IMO, is one of the more useless services/processes included in any version of Windows.

 

Louis



#3 afroe

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Posted 17 September 2013 - 04:21 PM

Thank you so much for the indexing help. I just turned off the indexing service and I hope it works.  It was crashing every few minutes, so I should be able to tell shortly.  About the AVs, when you say uninstall, do you mean the AV card (in the case)?



#4 hamluis

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Posted 17 September 2013 - 05:39 PM

AV equals "antivirus" :).

 

avast! Antivirus                             Product Version: 8.0.1497.0           Virus Signature Database: Up to date
Microsoft Security Essentials        Product Version: 4.3.215.0             Virus Signature Database: Up to date
 

Louis


Edited by hamluis, 17 September 2013 - 05:43 PM.


#5 afroe

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Posted 17 September 2013 - 11:06 PM

okay. I knew that. Thanks for all your help. I am laughing at myself right now.



#6 hamluis

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Posted 18 September 2013 - 10:25 AM

Let us know if you continue to have problems :).

 

Louis



#7 afroe

afroe
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Posted 19 September 2013 - 01:52 PM

Thank you






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