Yeah I know.....crap explaination. Ok. My gorgeous girlfriend has quite an old tower system and it is running windows XP home edition. It has recently refused to load up to the desktop screen. This is the sequence of events :-
You turn on the computer and various screens pop up with geeky information then the windows XP logo appears with the loading bar. This then disappears and a black screen appears with various information regarding the computer. Its says
"WINDOWS DID NOT START PROPERLY SUCESSFULLY. A RECENT HARDWARE OR SOFTWARE CHANGE MIGHT OF CAUSED THIS.
The options that are available are:-
SAFE MODE WITH NETWORKING
SAFE MODE WITH COMMAND PROMT.
LAST KNOWN GOOD CONFIGURATION WHICH MOST RECENT SETTINGS THAT WORKED.
START WINDOWS NORMALLY.
If you leave the screen and don't select any of the above the computer just keeps going round in circles and ending up at the screen above.
SAFE MODE, SAFE MODE WITH NETWORKING & LAST KNOW CONFIGURATION POINT just do the same when selected.
The SAFE MODE WITH COMMAND PROMPT takes you to a colourful screen with 2 separate menus. These options are out of my league.
Please help as this problem needs sorting and she has a lot of course work she doesn't want to lose.
It would be most appreciated.