Is anyone familiar with a virus known as jann dam or janndam? We have a vendor that will not allow us to use their web interface because they have identified the above mentioned virus on a client. We have another user who uses the same web interface and has experienced no problems. We have run scans using Webroot, ESET, Malwarebytes, and MS mailicious software removal tool. Initially several threats were detected and removed. Now the system scans clean but the vendor still detects a potential threat called janndam.