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email attachments being replaced and 7-Zip


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20 replies to this topic

#1 csomers

csomers

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  • Local time:01:04 AM

Posted 16 September 2013 - 01:37 AM

I am currently running Windows 8 off of an HP notebook. At first discover of my virus problem I was able to run Malware bytes and remove most of all of the viruses; however, a fake version of WinZip and 7Zip remained. The WinZip was replacing my email attachments with WinZip folders. I uninstalled the WinZip making sure no processes started up to cause problems and there was no mishaps. My main problem now is that  my email attachments are still being replaced, but now they are with "undefined" folders containing text files. Also, 7-Zip is still on my computer as well as my external hard drive. Please help me get remove these terrible roadblocks. Thank you!
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16688
Run by Clifton at 2:15:35 on 2013-09-16
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.16156.13040 [GMT -4:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\dwm.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\dashost.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\valWBFPolicyService.exe
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\HP SimplePass\IEWebSiteLogon.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTsysTray8.exe
C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerSt.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Windows\explorer.exe
C:\Users\Clifton\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\HP SimplePass\TouchControl.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe
C:\Program Files (x86)\Cobian Backup 11\Cobian.exe
C:\Program Files (x86)\Cobian Backup 11\cbInterface.exe
C:\Windows\system32\mspaint.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/?mtmhp=hyplogusaolp00000025
mWinlogon: Userinit = userinit.exe
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\office15\GROOVEEX.DLL
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
mRun: [AccelerometerSysTrayApplet] C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
StartupFolder: C:\Users\Clifton\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Clifton\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ISCTSY~1.LNK - C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTsysTray8.exe
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: Send to Bluetooth - C:\Program Files (x86)\Intel\Bluetooth\btSendToObject.htm
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{D5ED7AD7-6462-4919-A1B4-04EC62933270} : DHCPNameServer = 128.46.177.18 128.46.154.20 128.210.11.5
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE}\0514C423E203 : DHCPNameServer = 128.210.11.57 128.210.11.5
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE}\0514C433E203 : DHCPNameServer = 128.210.11.57 128.210.11.5
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE}\3486F636F6C616475602D496C6B6B392 : DHCPNameServer = 192.168.2.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2013-4-5 653808]
R0 nvpciflt;nvpciflt;C:\Windows\System32\Drivers\nvpciflt.sys [2013-8-2 30496]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-8-2 92536]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\Drivers\ctxusbm.sys [2012-3-19 89536]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-11-6 1120192]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2012-11-6 1140672]
R2 BrcmSetSecurity;BrcmSetSecurity;C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe [2013-4-16 101536]
R2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe [2013-9-16 67584]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe [2013-2-7 1641768]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2013-3-1 43320]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [2013-2-1 1039160]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-4-10 15344]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-12-10 732160]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-8-2 129848]
R2 ISCTAgent;Intel® Smart Connect Technology Agent;C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe [2013-2-13 180200]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-8-2 167736]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-9-4 144368]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-9-3 1901752]
R2 valWBFPolicyService;Validity WBF Policy Service;C:\Windows\System32\valWBFPolicyService.exe [2013-3-19 28160]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2013-2-8 3386608]
R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130903.002\BHDrvx64.sys [2013-9-3 1525336]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\Drivers\btmaux.sys [2012-10-30 131968]
R3 btmhsf;btmhsf;C:\Windows\System32\Drivers\btmhsf.sys [2012-11-6 1345920]
R3 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\Drivers\NISx64\1404000.028\ccsetx64.sys [2013-9-4 169048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-9-6 140376]
R3 ibtfltcoex;ibtfltcoex;C:\Windows\System32\Drivers\iBtFltCoex.sys [2012-8-6 68136]
R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20130907.001\IDSviA64.sys [2013-9-10 520280]
R3 ikbevent;Intel Upper keyboard Class Filter Driver;C:\Windows\System32\Drivers\ikbevent.sys [2013-2-13 21048]
R3 imsevent;Intel Upper Mouse Class Filter Driver;C:\Windows\System32\Drivers\imsevent.sys [2013-2-13 21048]
R3 ISCT;Intel® Smart Connect Technology Device Driver;C:\Windows\System32\Drivers\ISCTD64.sys [2013-2-13 46568]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\Drivers\iwdbus.sys [2013-4-16 25568]
R3 NETwNe64;@oem11.inf,___ %NIC_Service_DispName_WIN8_64%;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 8 - 64 Bit;C:\Windows\System32\Drivers\NETwew00.sys [2013-2-21 3311072]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-8-2 760032]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-4-24 33008]
R3 SymDS;Symantec Data Store;C:\Windows\System32\Drivers\NISx64\1404000.028\symds64.sys [2013-9-4 493656]
R3 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\Drivers\NISx64\1404000.028\symefa64.sys [2013-9-4 1139800]
R3 SymIRON;Symantec Iron Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\ironx64.sys [2013-9-4 224416]
R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\symnets.sys [2013-9-4 433752]
R3 usb3Hub;UoIP Hub;C:\Windows\System32\Drivers\usb3Hub.sys [2013-4-16 207768]
R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-31 20800]
R3 WPRO_41_2001;WinPcap Packet Driver (WPRO_41_2001);C:\Windows\System32\Drivers\WPRO_41_2001.sys [2013-8-2 34752]
R3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
S2 CLKMSVC10_38F51D56;CyberLink Product - 2013/08/02 06:19:34;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2013-1-28 241264]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\Drivers\intelaud.sys [2013-4-16 35296]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2013-3-20 442368]
S3 Intel® Capability Licensing Service TCP IP Interface;Intel® Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2012-12-10 803872]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2013-2-8 273136]
S3 RTSPER;Realtek PCIE Card Reader - PER;C:\Windows\System32\Drivers\RtsPer.sys [2013-8-2 450632]
S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2013-4-24 29424]
S3 TrueService;TrueAPI Service component;C:\Program Files\Common Files\AuthenTec\TrueService.exe [2013-1-8 401856]
S4 SymELAM;Symantec ELAM Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\symelam.sys [2013-9-4 23448]
.
=============== Created Last 30 ================
.
2013-09-16 05:23:35 -------- d-----w- C:\Program Files (x86)\Cobian Backup 11
2013-09-15 19:44:21 -------- d-----r- C:\Users\Clifton\Dropbox
2013-09-15 19:42:18 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Dropbox
2013-09-15 14:59:57 94656 ----a-w- C:\Windows\System32\WPRO_41_2001woem.tmp
2013-09-13 23:10:44 265392 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10216.bin
2013-09-11 00:43:59 -------- d-----w- C:\Users\Clifton\AppData\Local\CrashDumps
2013-09-09 04:13:25 -------- d-----w- C:\Users\Clifton\AppData\Local\Microsoft Help
2013-09-08 19:06:17 -------- d-----w- C:\Users\Clifton\AppData\Local\HPConnectedMusic
2013-09-07 20:22:52 19187712 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-09-07 20:22:51 18523648 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-09-07 10:19:17 78296 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-07 10:19:17 694232 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-07 10:05:08 -------- d-----w- C:\Windows\System32\MRT
2013-09-07 03:13:05 370688 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2013-09-07 03:13:04 215552 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2013-09-07 03:11:55 1113600 ----a-w- C:\Windows\SysWow64\MSAudDecMFT.dll
2013-09-07 01:24:35 830464 ----a-w- C:\Windows\System32\wbem\WmiPrvSD.dll
2013-09-06 22:38:57 1838080 ----a-w- C:\Windows\System32\DWrite.dll
2013-09-06 22:38:57 1421312 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-09-06 04:17:12 20992 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-09-06 03:06:30 70144 ----a-w- C:\Windows\System32\appinfo.dll
2013-09-06 03:06:30 112872 ----a-w- C:\Windows\System32\consent.exe
2013-09-05 18:33:23 861184 ----a-w- C:\Windows\System32\drivers\http.sys
2013-09-05 13:12:11 733184 ----a-w- C:\Windows\System32\win32spl.dll
2013-09-05 09:39:28 98304 ----a-w- C:\Windows\System32\apprepsync.dll
2013-09-05 09:39:28 87040 ----a-w- C:\Windows\SysWow64\apprepapi.dll
2013-09-05 09:39:28 74240 ----a-w- C:\Windows\SysWow64\apprepsync.dll
2013-09-05 09:39:28 68096 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-09-05 09:39:28 337408 ----a-w- C:\Windows\System32\wintrust.dll
2013-09-05 09:39:28 261120 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-09-05 09:39:28 1889280 ----a-w- C:\Windows\System32\crypt32.dll
2013-09-05 09:39:28 1568256 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-09-05 09:39:28 124416 ----a-w- C:\Windows\System32\apprepapi.dll
2013-09-05 07:10:38 2382336 ----a-w- C:\Windows\SysWow64\esent.dll
2013-09-05 07:10:37 2851840 ----a-w- C:\Windows\System32\esent.dll
2013-09-05 03:47:04 -------- d-----w- C:\ProgramData\Citrix
2013-09-05 03:46:59 -------- d-----w- C:\Users\Clifton\AppData\Roaming\ICAClient
2013-09-05 03:46:59 -------- d-----w- C:\Users\Clifton\AppData\Local\Citrix
2013-09-05 03:46:57 -------- d-----w- C:\Program Files (x86)\Citrix
2013-09-05 03:09:07 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-09-05 03:09:07 25088 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-09-05 00:10:27 -------- d-----w- C:\Users\Clifton\AppData\Local\CyberLink
2013-09-04 19:08:36 -------- d-----w- C:\Users\Clifton\AppData\Roaming\hpqlog
2013-09-04 04:45:05 796760 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtsp64.sys
2013-09-04 04:45:05 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys
2013-09-04 04:45:05 433752 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys
2013-09-04 04:45:05 36952 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtspx64.sys
2013-09-04 04:45:05 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1404000.028\symelam.sys
2013-09-04 04:45:05 224416 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys
2013-09-04 04:45:05 169048 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys
2013-09-04 04:45:05 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys
2013-09-04 04:45:00 -------- d-----w- C:\Windows\System32\drivers\NISx64\1404000.028
2013-09-04 02:41:19 -------- d-----w- C:\Windows.old
2013-09-04 02:05:16 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2013-09-04 01:04:52 -------- d-----w- C:\Users\Clifton\AppData\Roaming\NVIDIA
2013-09-04 01:01:03 -------- d-----w- C:\Users\Clifton\AppData\Roaming\.minecraft
2013-09-04 00:59:23 972712 ----a-w- C:\Windows\System32\deployJava1.dll
2013-09-04 00:59:22 1093032 ----a-w- C:\Windows\System32\npDeployJava1.dll
2013-09-04 00:59:21 108968 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll
2013-09-03 23:18:56 564432 ----a-w- C:\ProgramData\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-09-03 23:17:31 -------- d-----w- C:\Program Files\Microsoft Office 15
2013-09-03 23:01:19 -------- d-----w- C:\Users\Clifton\AppData\Local\Google
2013-09-03 23:00:59 -------- d-----w- C:\Users\Clifton\AppData\Local\Apps
2013-09-03 23:00:58 -------- d-----w- C:\Users\Clifton\AppData\Local\Deployment
2013-09-03 22:59:07 -------- d-----w- C:\ProgramData\TrueSuite
2013-09-03 22:57:05 148480 ----a-w- C:\Windows\System32\poqexec.exe
2013-09-03 22:57:03 132608 ----a-w- C:\Windows\SysWow64\poqexec.exe
2013-09-03 22:57:02 144384 ----a-w- C:\Windows\System32\tssdisai.dll
2013-09-03 22:57:02 135680 ----a-w- C:\Windows\System32\appserverai.dll
2013-09-03 22:57:02 126976 ----a-w- C:\Windows\System32\RDWebAI.dll
2013-09-03 22:57:02 122880 ----a-w- C:\Windows\System32\VmHostAI.dll
2013-09-03 22:56:41 1437184 ----a-w- C:\Windows\SysWow64\GdiPlus.dll
2013-09-03 22:56:40 1690624 ----a-w- C:\Windows\System32\GdiPlus.dll
2013-09-03 22:55:50 50784 ----a-w- C:\ProgramData\Microsoft\windowsfiltering\Sqm\Manifest\Sqm3.bin
2013-09-03 22:55:05 -------- d-----w- C:\Users\Clifton\AppData\Local\Hewlett-Packard
2013-09-03 22:54:51 17536 ----a-w- C:\ProgramData\Microsoft\windowssampling\Sqm\Manifest\Sqm3.bin
2013-09-03 22:52:41 -------- d-----r- C:\Users\Clifton\Searches
2013-09-03 22:52:03 2842112 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-09-03 22:52:03 2620928 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-09-03 22:51:33 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Synaptics
2013-09-03 22:50:34 26624 ----a-w- C:\Windows\System32\ReAgentc.exe
2013-09-03 22:50:34 24064 ----a-w- C:\Windows\SysWow64\ReAgentc.exe
2013-09-03 22:50:32 -------- d-----w- C:\Users\Clifton\AppData\Local\Power2Go8
2013-09-03 22:49:54 -------- d-----w- C:\Users\Clifton\AppData\Local\AuthenTec
2013-09-03 22:48:43 -------- d-----w- C:\Users\Clifton\AppData\Local\VirtualStore
2013-09-03 22:48:26 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Intel
2013-09-03 22:12:39 -------- d--h--w- C:\$SysReset
.
==================== Find3M  ====================
.
2013-09-15 14:59:57 34752 ----a-w- C:\Windows\System32\drivers\WPRO_41_2001.sys
2013-09-04 04:45:37 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-08-21 04:12:06 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-08-21 04:11:59 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2013-08-21 04:11:59 53760 ----a-w- C:\Windows\System32\UXInit.dll
2013-08-21 04:11:07 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-08-21 04:11:04 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-08-21 04:11:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-08-21 02:34:51 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-08-21 02:06:11 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-08-21 02:06:06 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2013-08-21 02:05:28 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-08-21 02:05:25 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-08-21 02:05:25 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-08-21 01:43:54 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-08-20 23:52:56 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2013-08-16 05:41:13 58200 ----a-w- C:\Windows\System32\drivers\dam.sys
2013-08-16 05:39:26 2371728 ----a-w- C:\Windows\System32\WSService.dll
2013-08-16 05:32:48 209200 ----a-w- C:\Windows\System32\NotificationUI.exe
2013-08-16 05:22:22 40448 ----a-w- C:\Windows\System32\wuapp.exe
2013-08-16 05:22:11 4917760 ----a-w- C:\Windows\System32\sppsvc.exe
2013-08-16 05:20:30 105984 ----a-w- C:\Windows\System32\WinSetupUI.dll
2013-08-15 22:43:21 35328 ----a-w- C:\Windows\SysWow64\wuapp.exe
2013-08-15 22:43:07 84992 ----a-w- C:\Windows\SysWow64\wudriver.dll
2013-08-15 22:43:07 126976 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2013-08-15 22:43:03 562688 ----a-w- C:\Windows\SysWow64\WSShared.dll
2013-08-15 22:43:03 159232 ----a-w- C:\Windows\SysWow64\WSSync.dll
2013-08-15 22:43:02 83968 ----a-w- C:\Windows\SysWow64\OEMLicense.dll
2013-08-15 22:43:02 167424 ----a-w- C:\Windows\SysWow64\WSClient.dll
2013-08-15 22:43:02 143872 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.dll
2013-08-15 22:43:02 124928 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-08-15 22:42:52 76800 ----a-w- C:\Windows\SysWow64\setupcln.dll
2013-08-15 22:42:47 91648 ----a-w- C:\Windows\SysWow64\sppc.dll
2013-08-03 04:30:14 4038144 ----a-w- C:\Windows\System32\win32k.sys
2013-08-02 13:41:35 443392 ----a-w- C:\Windows\System32\ReAgent.dll
2013-08-02 13:41:35 375808 ----a-w- C:\Windows\SysWow64\ReAgent.dll
2013-08-02 13:41:35 1011200 ----a-w- C:\Windows\System32\reseteng.dll
2013-08-02 13:17:45 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2013-08-02 13:17:45 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2013-08-02 13:17:45 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2013-07-09 08:04:07 120144 ----a-w- C:\Windows\System32\drivers\msgpioclx.sys
2013-07-09 06:18:21 439488 ----a-w- C:\Windows\System32\WerFault.exe
2013-07-09 06:07:17 2233168 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-07-09 04:25:45 385768 ----a-w- C:\Windows\SysWow64\WerFault.exe
2013-07-09 03:57:19 245760 ----a-w- C:\Windows\SysWow64\LocationApi.dll
2013-07-08 22:46:00 543744 ----a-w- C:\Windows\System32\wwanmm.dll
2013-07-08 22:46:00 414208 ----a-w- C:\Windows\System32\wwanconn.dll
2013-07-08 22:46:00 370688 ----a-w- C:\Windows\System32\Wwanadvui.dll
2013-07-08 22:45:16 312832 ----a-w- C:\Windows\System32\LocationApi.dll
2013-07-06 00:16:17 1025024 ----a-w- C:\Windows\System32\localspl.dll
2013-07-03 00:23:43 391168 ----a-w- C:\Windows\System32\Windows.Networking.BackgroundTransfer.dll
2013-07-03 00:23:12 778752 ----a-w- C:\Windows\System32\oleaut32.dll
2013-07-03 00:22:26 1300480 ----a-w- C:\Windows\System32\gdi32.dll
2013-07-03 00:11:23 268800 ----a-w- C:\Windows\SysWow64\Windows.Networking.BackgroundTransfer.dll
2013-07-03 00:11:02 551424 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2013-07-02 00:44:14 36288 ----a-w- C:\Windows\System32\drivers\WdBoot.sys
2013-07-01 22:08:49 247216 ----a-w- C:\Windows\System32\drivers\WdFilter.sys
2013-06-30 22:30:14 67072 ----a-w- C:\Windows\SysWow64\openfiles.exe
2013-06-30 22:29:22 77312 ----a-w- C:\Windows\System32\openfiles.exe
2013-06-29 06:15:54 195416 ----a-w- C:\Windows\System32\drivers\sdbus.sys
2013-06-29 06:15:47 125784 ----a-w- C:\Windows\System32\drivers\dumpsd.sys
2013-06-29 05:43:16 327512 ----a-w- C:\Windows\System32\drivers\Classpnp.sys
2013-06-29 01:12:01 1022464 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-06-26 03:01:38 321536 ----a-w- C:\Windows\System32\drivers\udfs.sys
2013-06-26 02:59:34 341504 ----a-w- C:\Windows\System32\drivers\HdAudio.sys
2013-06-24 22:54:52 447488 ----a-w- C:\Windows\System32\wwansvc.dll
2013-06-24 22:54:45 74240 ----a-w- C:\Windows\System32\wcmcsp.dll
2013-06-24 22:54:45 263680 ----a-w- C:\Windows\System32\wcmsvc.dll
2013-06-19 05:36:21 183808 ----a-w- C:\Windows\System32\winmmbase.dll
2013-06-19 05:36:21 115712 ----a-w- C:\Windows\System32\winmm.dll
2013-06-18 22:38:00 160256 ----a-w- C:\Windows\SysWow64\winmmbase.dll
2013-06-18 22:38:00 125440 ----a-w- C:\Windows\SysWow64\winmm.dll
.
============= FINISH:  2:15:49.91 ===============
 

 

Attached Files



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#2 HelpBot

HelpBot

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Posted 21 September 2013 - 01:40 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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#3 csomers

csomers
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Posted 21 September 2013 - 01:56 PM

1. When I send an email to that I've attached files to (to anyone other than myself), the files that the recipient gets are actually virus download folders. The original virus folders were of a fake version of WinZip 17.5. I had run the program Malware bytes to remove any other viruses I have had, but the fake WinZip 17.5 and 7-Zip are still on my computer. I had tried to manually uninstall this fake WinZip 17.5, but the email problem still exists. Now, the emails I send have "undefined" folders attached to them which have some kind of text files in them. Also, my external harddrive, which has a number of very import files on it, is also infected with the fake 7-Zip.
 
 
2.
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16688
Run by Clifton at 14:38:55 on 2013-09-21
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.16156.13412 [GMT -4:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\dashost.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\valWBFPolicyService.exe
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Program Files\Common Files\AuthenTec\TrueService.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\dwm.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\HP SimplePass\TouchControl.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\HP SimplePass\IEWebSiteLogon.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\RuntimeBroker.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTsysTray8.exe
C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerSt.exe
C:\Users\Clifton\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/?mtmhp=hyplogusaolp00000025
mWinlogon: Userinit = userinit.exe
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\office15\GROOVEEX.DLL
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
mRun: [AccelerometerSysTrayApplet] C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
StartupFolder: C:\Users\Clifton\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Clifton\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ISCTSY~1.LNK - C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTsysTray8.exe
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: Send to Bluetooth - C:\Program Files (x86)\Intel\Bluetooth\btSendToObject.htm
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{D5ED7AD7-6462-4919-A1B4-04EC62933270} : DHCPNameServer = 128.46.177.18 128.46.154.20 128.210.11.5
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE}\0514C423E203 : DHCPNameServer = 128.210.11.57 128.210.11.5
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE}\3486F636F6C616475602D496C6B6B392 : DHCPNameServer = 192.168.2.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2013-4-5 653808]
R0 nvpciflt;nvpciflt;C:\Windows\System32\Drivers\nvpciflt.sys [2013-8-2 30496]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-8-2 92536]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\Drivers\ctxusbm.sys [2012-3-19 89536]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-11-6 1120192]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2012-11-6 1140672]
R2 BrcmSetSecurity;BrcmSetSecurity;C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe [2013-4-16 101536]
R2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe [2013-9-16 67584]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe [2013-2-7 1641768]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2013-3-1 43320]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [2013-2-1 1039160]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-4-10 15344]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-12-10 732160]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-8-2 129848]
R2 ISCTAgent;Intel® Smart Connect Technology Agent;C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe [2013-2-13 180200]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-8-2 167736]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-9-4 144368]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-9-3 1901752]
R2 valWBFPolicyService;Validity WBF Policy Service;C:\Windows\System32\valWBFPolicyService.exe [2013-3-19 28160]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2013-2-8 3386608]
R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130903.002\BHDrvx64.sys [2013-9-3 1525336]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\Drivers\btmaux.sys [2012-10-30 131968]
R3 btmhsf;btmhsf;C:\Windows\System32\Drivers\btmhsf.sys [2012-11-6 1345920]
R3 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\Drivers\NISx64\1404000.028\ccsetx64.sys [2013-9-4 169048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-9-6 140376]
R3 ibtfltcoex;ibtfltcoex;C:\Windows\System32\Drivers\iBtFltCoex.sys [2012-8-6 68136]
R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20130907.001\IDSviA64.sys [2013-9-10 520280]
R3 ikbevent;Intel Upper keyboard Class Filter Driver;C:\Windows\System32\Drivers\ikbevent.sys [2013-2-13 21048]
R3 imsevent;Intel Upper Mouse Class Filter Driver;C:\Windows\System32\Drivers\imsevent.sys [2013-2-13 21048]
R3 ISCT;Intel® Smart Connect Technology Device Driver;C:\Windows\System32\Drivers\ISCTD64.sys [2013-2-13 46568]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\Drivers\iwdbus.sys [2013-4-16 25568]
R3 NETwNe64;@oem11.inf,___ %NIC_Service_DispName_WIN8_64%;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 8 - 64 Bit;C:\Windows\System32\Drivers\NETwew00.sys [2013-2-21 3311072]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-8-2 760032]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-4-24 33008]
R3 SymDS;Symantec Data Store;C:\Windows\System32\Drivers\NISx64\1404000.028\symds64.sys [2013-9-4 493656]
R3 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\Drivers\NISx64\1404000.028\symefa64.sys [2013-9-4 1139800]
R3 SymIRON;Symantec Iron Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\ironx64.sys [2013-9-4 224416]
R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\symnets.sys [2013-9-4 433752]
R3 TrueService;TrueAPI Service component;C:\Program Files\Common Files\AuthenTec\TrueService.exe [2013-1-8 401856]
R3 usb3Hub;UoIP Hub;C:\Windows\System32\Drivers\usb3Hub.sys [2013-4-16 207768]
R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-31 20800]
R3 WPRO_41_2001;WinPcap Packet Driver (WPRO_41_2001);C:\Windows\System32\Drivers\WPRO_41_2001.sys [2013-8-2 34752]
R3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
S2 CLKMSVC10_38F51D56;CyberLink Product - 2013/08/02 06:19:34;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2013-1-28 241264]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\Drivers\intelaud.sys [2013-4-16 35296]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2013-3-20 442368]
S3 Intel® Capability Licensing Service TCP IP Interface;Intel® Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2012-12-10 803872]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2013-2-8 273136]
S3 RTSPER;Realtek PCIE Card Reader - PER;C:\Windows\System32\Drivers\RtsPer.sys [2013-8-2 450632]
S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2013-4-24 29424]
S4 SymELAM;Symantec ELAM Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\symelam.sys [2013-9-4 23448]
.
=============== Created Last 30 ================
.
2013-09-16 05:23:35 -------- d-----w- C:\Program Files (x86)\Cobian Backup 11
2013-09-15 19:44:21 -------- d-----r- C:\Users\Clifton\Dropbox
2013-09-15 19:42:18 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Dropbox
2013-09-15 14:59:57 94656 ----a-w- C:\Windows\System32\WPRO_41_2001woem.tmp
2013-09-13 23:10:44 265392 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10216.bin
2013-09-12 18:18:23 144896 ----a-w- C:\Windows\System32\tssdisai.dll
2013-09-11 00:43:59 -------- d-----w- C:\Users\Clifton\AppData\Local\CrashDumps
2013-09-09 04:13:25 -------- d-----w- C:\Users\Clifton\AppData\Local\Microsoft Help
2013-09-08 19:06:17 -------- d-----w- C:\Users\Clifton\AppData\Local\HPConnectedMusic
2013-09-07 20:22:52 19187712 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-09-07 20:22:51 18523648 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-09-07 10:19:17 78296 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-07 10:19:17 694232 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-07 10:05:08 -------- d-----w- C:\Windows\System32\MRT
2013-09-07 03:13:05 370688 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2013-09-07 03:13:04 215552 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2013-09-07 03:11:55 1113600 ----a-w- C:\Windows\SysWow64\MSAudDecMFT.dll
2013-09-07 01:24:35 830464 ----a-w- C:\Windows\System32\wbem\WmiPrvSD.dll
2013-09-06 22:38:57 1838080 ----a-w- C:\Windows\System32\DWrite.dll
2013-09-06 22:38:57 1421312 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-09-06 04:17:12 20992 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-09-06 03:06:30 70144 ----a-w- C:\Windows\System32\appinfo.dll
2013-09-06 03:06:30 112872 ----a-w- C:\Windows\System32\consent.exe
2013-09-05 18:33:23 861184 ----a-w- C:\Windows\System32\drivers\http.sys
2013-09-05 13:12:11 733184 ----a-w- C:\Windows\System32\win32spl.dll
2013-09-05 09:39:28 98304 ----a-w- C:\Windows\System32\apprepsync.dll
2013-09-05 09:39:28 87040 ----a-w- C:\Windows\SysWow64\apprepapi.dll
2013-09-05 09:39:28 74240 ----a-w- C:\Windows\SysWow64\apprepsync.dll
2013-09-05 09:39:28 68096 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-09-05 09:39:28 337408 ----a-w- C:\Windows\System32\wintrust.dll
2013-09-05 09:39:28 261120 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-09-05 09:39:28 1889280 ----a-w- C:\Windows\System32\crypt32.dll
2013-09-05 09:39:28 1568256 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-09-05 09:39:28 124416 ----a-w- C:\Windows\System32\apprepapi.dll
2013-09-05 07:10:38 2382336 ----a-w- C:\Windows\SysWow64\esent.dll
2013-09-05 07:10:37 2851840 ----a-w- C:\Windows\System32\esent.dll
2013-09-05 03:47:04 -------- d-----w- C:\ProgramData\Citrix
2013-09-05 03:46:59 -------- d-----w- C:\Users\Clifton\AppData\Roaming\ICAClient
2013-09-05 03:46:59 -------- d-----w- C:\Users\Clifton\AppData\Local\Citrix
2013-09-05 03:46:57 -------- d-----w- C:\Program Files (x86)\Citrix
2013-09-05 03:09:07 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-09-05 03:09:07 25088 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-09-05 00:10:27 -------- d-----w- C:\Users\Clifton\AppData\Local\CyberLink
2013-09-04 19:08:36 -------- d-----w- C:\Users\Clifton\AppData\Roaming\hpqlog
2013-09-04 04:45:05 796760 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtsp64.sys
2013-09-04 04:45:05 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys
2013-09-04 04:45:05 433752 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys
2013-09-04 04:45:05 36952 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtspx64.sys
2013-09-04 04:45:05 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1404000.028\symelam.sys
2013-09-04 04:45:05 224416 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys
2013-09-04 04:45:05 169048 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys
2013-09-04 04:45:05 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys
2013-09-04 04:45:00 -------- d-----w- C:\Windows\System32\drivers\NISx64\1404000.028
2013-09-04 02:41:19 -------- d-----w- C:\Windows.old
2013-09-04 02:05:16 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2013-09-04 01:04:52 -------- d-----w- C:\Users\Clifton\AppData\Roaming\NVIDIA
2013-09-04 01:01:03 -------- d-----w- C:\Users\Clifton\AppData\Roaming\.minecraft
2013-09-04 00:59:23 972712 ----a-w- C:\Windows\System32\deployJava1.dll
2013-09-04 00:59:22 1093032 ----a-w- C:\Windows\System32\npDeployJava1.dll
2013-09-04 00:59:21 108968 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll
2013-09-03 23:18:56 564432 ----a-w- C:\ProgramData\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-09-03 23:17:31 -------- d-----w- C:\Program Files\Microsoft Office 15
2013-09-03 23:01:19 -------- d-----w- C:\Users\Clifton\AppData\Local\Google
2013-09-03 23:00:59 -------- d-----w- C:\Users\Clifton\AppData\Local\Apps
2013-09-03 23:00:58 -------- d-----w- C:\Users\Clifton\AppData\Local\Deployment
2013-09-03 22:59:07 -------- d-----w- C:\ProgramData\TrueSuite
2013-09-03 22:57:05 148480 ----a-w- C:\Windows\System32\poqexec.exe
2013-09-03 22:57:03 132608 ----a-w- C:\Windows\SysWow64\poqexec.exe
2013-09-03 22:57:02 135680 ----a-w- C:\Windows\System32\appserverai.dll
2013-09-03 22:57:02 126976 ----a-w- C:\Windows\System32\RDWebAI.dll
2013-09-03 22:57:02 122880 ----a-w- C:\Windows\System32\VmHostAI.dll
2013-09-03 22:56:41 1437184 ----a-w- C:\Windows\SysWow64\GdiPlus.dll
2013-09-03 22:56:40 1690624 ----a-w- C:\Windows\System32\GdiPlus.dll
2013-09-03 22:55:50 50784 ----a-w- C:\ProgramData\Microsoft\windowsfiltering\Sqm\Manifest\Sqm3.bin
2013-09-03 22:55:05 -------- d-----w- C:\Users\Clifton\AppData\Local\Hewlett-Packard
2013-09-03 22:54:51 17536 ----a-w- C:\ProgramData\Microsoft\windowssampling\Sqm\Manifest\Sqm3.bin
2013-09-03 22:52:41 -------- d-----r- C:\Users\Clifton\Searches
2013-09-03 22:52:03 2842112 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-09-03 22:52:03 2620928 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-09-03 22:51:33 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Synaptics
2013-09-03 22:50:34 26624 ----a-w- C:\Windows\System32\ReAgentc.exe
2013-09-03 22:50:34 24064 ----a-w- C:\Windows\SysWow64\ReAgentc.exe
2013-09-03 22:50:32 -------- d-----w- C:\Users\Clifton\AppData\Local\Power2Go8
2013-09-03 22:49:54 -------- d-----w- C:\Users\Clifton\AppData\Local\AuthenTec
2013-09-03 22:48:43 -------- d-----w- C:\Users\Clifton\AppData\Local\VirtualStore
2013-09-03 22:48:26 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Intel
2013-09-03 22:12:39 -------- d--h--w- C:\$SysReset
.
==================== Find3M  ====================
.
2013-09-15 14:59:57 34752 ----a-w- C:\Windows\System32\drivers\WPRO_41_2001.sys
2013-09-04 04:45:37 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-08-21 04:12:06 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-08-21 04:11:59 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2013-08-21 04:11:59 53760 ----a-w- C:\Windows\System32\UXInit.dll
2013-08-21 04:11:07 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-08-21 04:11:04 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-08-21 04:11:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-08-21 02:34:51 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-08-21 02:06:11 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-08-21 02:06:06 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2013-08-21 02:05:28 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-08-21 02:05:25 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-08-21 02:05:25 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-08-21 01:43:54 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-08-20 23:52:56 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2013-08-16 05:41:13 58200 ----a-w- C:\Windows\System32\drivers\dam.sys
2013-08-16 05:39:26 2371728 ----a-w- C:\Windows\System32\WSService.dll
2013-08-16 05:32:48 209200 ----a-w- C:\Windows\System32\NotificationUI.exe
2013-08-16 05:22:22 40448 ----a-w- C:\Windows\System32\wuapp.exe
2013-08-16 05:22:11 4917760 ----a-w- C:\Windows\System32\sppsvc.exe
2013-08-16 05:20:30 105984 ----a-w- C:\Windows\System32\WinSetupUI.dll
2013-08-15 22:43:21 35328 ----a-w- C:\Windows\SysWow64\wuapp.exe
2013-08-15 22:43:07 84992 ----a-w- C:\Windows\SysWow64\wudriver.dll
2013-08-15 22:43:07 126976 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2013-08-15 22:43:03 562688 ----a-w- C:\Windows\SysWow64\WSShared.dll
2013-08-15 22:43:03 159232 ----a-w- C:\Windows\SysWow64\WSSync.dll
2013-08-15 22:43:02 83968 ----a-w- C:\Windows\SysWow64\OEMLicense.dll
2013-08-15 22:43:02 167424 ----a-w- C:\Windows\SysWow64\WSClient.dll
2013-08-15 22:43:02 143872 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.dll
2013-08-15 22:43:02 124928 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-08-15 22:42:52 76800 ----a-w- C:\Windows\SysWow64\setupcln.dll
2013-08-15 22:42:47 91648 ----a-w- C:\Windows\SysWow64\sppc.dll
2013-08-03 04:30:14 4038144 ----a-w- C:\Windows\System32\win32k.sys
2013-08-02 13:41:35 443392 ----a-w- C:\Windows\System32\ReAgent.dll
2013-08-02 13:41:35 375808 ----a-w- C:\Windows\SysWow64\ReAgent.dll
2013-08-02 13:41:35 1011200 ----a-w- C:\Windows\System32\reseteng.dll
2013-08-02 13:17:45 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2013-08-02 13:17:45 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2013-08-02 13:17:45 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2013-07-09 08:04:07 120144 ----a-w- C:\Windows\System32\drivers\msgpioclx.sys
2013-07-09 06:18:21 439488 ----a-w- C:\Windows\System32\WerFault.exe
2013-07-09 06:07:17 2233168 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-07-09 04:25:45 385768 ----a-w- C:\Windows\SysWow64\WerFault.exe
2013-07-09 03:57:19 245760 ----a-w- C:\Windows\SysWow64\LocationApi.dll
2013-07-08 22:46:00 543744 ----a-w- C:\Windows\System32\wwanmm.dll
2013-07-08 22:46:00 414208 ----a-w- C:\Windows\System32\wwanconn.dll
2013-07-08 22:46:00 370688 ----a-w- C:\Windows\System32\Wwanadvui.dll
2013-07-08 22:45:16 312832 ----a-w- C:\Windows\System32\LocationApi.dll
2013-07-06 00:16:17 1025024 ----a-w- C:\Windows\System32\localspl.dll
2013-07-03 00:23:43 391168 ----a-w- C:\Windows\System32\Windows.Networking.BackgroundTransfer.dll
2013-07-03 00:23:12 778752 ----a-w- C:\Windows\System32\oleaut32.dll
2013-07-03 00:22:26 1300480 ----a-w- C:\Windows\System32\gdi32.dll
2013-07-03 00:11:23 268800 ----a-w- C:\Windows\SysWow64\Windows.Networking.BackgroundTransfer.dll
2013-07-03 00:11:02 551424 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2013-07-02 00:44:14 36288 ----a-w- C:\Windows\System32\drivers\WdBoot.sys
2013-07-01 22:08:49 247216 ----a-w- C:\Windows\System32\drivers\WdFilter.sys
2013-06-30 22:30:14 67072 ----a-w- C:\Windows\SysWow64\openfiles.exe
2013-06-30 22:29:22 77312 ----a-w- C:\Windows\System32\openfiles.exe
2013-06-29 06:15:54 195416 ----a-w- C:\Windows\System32\drivers\sdbus.sys
2013-06-29 06:15:47 125784 ----a-w- C:\Windows\System32\drivers\dumpsd.sys
2013-06-29 05:43:16 327512 ----a-w- C:\Windows\System32\drivers\Classpnp.sys
2013-06-29 01:12:01 1022464 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-06-26 03:01:38 321536 ----a-w- C:\Windows\System32\drivers\udfs.sys
2013-06-26 02:59:34 341504 ----a-w- C:\Windows\System32\drivers\HdAudio.sys
2013-06-24 22:54:52 447488 ----a-w- C:\Windows\System32\wwansvc.dll
2013-06-24 22:54:45 74240 ----a-w- C:\Windows\System32\wcmcsp.dll
2013-06-24 22:54:45 263680 ----a-w- C:\Windows\System32\wcmsvc.dll
.
============= FINISH: 14:39:13.10 ===============
 
 
3. I do not have the original Windows 8 CD on me because my Laptop was bought online and shipped to me. 


#4 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 26 September 2013 - 01:45 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

 

 

Mod Edit:  Topic reopened per OP request, advised to follow HelpBot instruction #1.  - Hamluis.


Edited by hamluis, 27 September 2013 - 08:42 AM.


#5 csomers

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Posted 27 September 2013 - 12:45 PM

1. When I send an email to that I've attached files to (to anyone other than myself), the files that the recipient gets are actually virus download folders. The original virus folders were of a fake version of WinZip 17.5. I had run the program Malware bytes to remove any other viruses I have had, but the fake WinZip 17.5 and 7-Zip are still on my computer. I had tried to manually uninstall this fake WinZip 17.5, but the email problem still exists. Now, the emails I send have "undefined" folders attached to them which have some kind of text files in them. Also, my external harddrive, which has a number of very import files on it, is also infected with the fake 7-Zip.
 
 
2.
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16688
Run by Clifton at 13:37:29 on 2013-09-27
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.16156.13235 [GMT -4:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\dashost.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\valWBFPolicyService.exe
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files\Common Files\AuthenTec\TrueService.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\dwm.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\HP SimplePass\IEWebSiteLogon.exe
C:\Windows\Explorer.EXE
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\RuntimeBroker.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTsysTray8.exe
C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerSt.exe
C:\Users\Clifton\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\HP SimplePass\TouchControl.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\office15\GROOVEEX.DLL
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
mRun: [AccelerometerSysTrayApplet] C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
StartupFolder: C:\Users\Clifton\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Clifton\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ISCTSY~1.LNK - C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTsysTray8.exe
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: Send to Bluetooth - C:\Program Files (x86)\Intel\Bluetooth\btSendToObject.htm
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{D5ED7AD7-6462-4919-A1B4-04EC62933270} : DHCPNameServer = 128.46.177.18 128.46.154.20 128.210.11.5
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE}\0514C423E203 : DHCPNameServer = 128.210.11.57 128.210.11.5
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE}\0514C433E203 : DHCPNameServer = 128.210.11.57 128.210.11.5
TCP: Interfaces\{DD5F8301-394A-45CE-8C7D-2A925709F8BE}\3486F636F6C616475602D496C6B6B392 : DHCPNameServer = 192.168.2.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2013-4-5 653808]
R0 nvpciflt;nvpciflt;C:\Windows\System32\Drivers\nvpciflt.sys [2013-8-2 30496]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-8-2 92536]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\Drivers\ctxusbm.sys [2012-3-19 89536]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-11-6 1120192]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2012-11-6 1140672]
R2 BrcmSetSecurity;BrcmSetSecurity;C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe [2013-4-16 101536]
R2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe [2013-9-16 67584]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe [2013-2-7 1641768]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2013-3-1 43320]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [2013-2-1 1039160]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-4-10 15344]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-12-10 732160]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-8-2 129848]
R2 ISCTAgent;Intel® Smart Connect Technology Agent;C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe [2013-2-13 180200]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-8-2 167736]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-9-4 144368]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-9-3 1901752]
R2 valWBFPolicyService;Validity WBF Policy Service;C:\Windows\System32\valWBFPolicyService.exe [2013-3-19 28160]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2013-2-8 3386608]
R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130903.002\BHDrvx64.sys [2013-9-3 1525336]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\Drivers\btmaux.sys [2012-10-30 131968]
R3 btmhsf;btmhsf;C:\Windows\System32\Drivers\btmhsf.sys [2012-11-6 1345920]
R3 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\Drivers\NISx64\1404000.028\ccsetx64.sys [2013-9-4 169048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-9-6 140376]
R3 ibtfltcoex;ibtfltcoex;C:\Windows\System32\Drivers\iBtFltCoex.sys [2012-8-6 68136]
R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20130907.001\IDSviA64.sys [2013-9-10 520280]
R3 ikbevent;Intel Upper keyboard Class Filter Driver;C:\Windows\System32\Drivers\ikbevent.sys [2013-2-13 21048]
R3 imsevent;Intel Upper Mouse Class Filter Driver;C:\Windows\System32\Drivers\imsevent.sys [2013-2-13 21048]
R3 ISCT;Intel® Smart Connect Technology Device Driver;C:\Windows\System32\Drivers\ISCTD64.sys [2013-2-13 46568]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\Drivers\iwdbus.sys [2013-4-16 25568]
R3 NETwNe64;@oem11.inf,___ %NIC_Service_DispName_WIN8_64%;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 8 - 64 Bit;C:\Windows\System32\Drivers\NETwew00.sys [2013-2-21 3311072]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-8-2 760032]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-4-24 33008]
R3 SymDS;Symantec Data Store;C:\Windows\System32\Drivers\NISx64\1404000.028\symds64.sys [2013-9-4 493656]
R3 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\Drivers\NISx64\1404000.028\symefa64.sys [2013-9-4 1139800]
R3 SymIRON;Symantec Iron Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\ironx64.sys [2013-9-4 224416]
R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\symnets.sys [2013-9-4 433752]
R3 TrueService;TrueAPI Service component;C:\Program Files\Common Files\AuthenTec\TrueService.exe [2013-1-8 401856]
R3 usb3Hub;UoIP Hub;C:\Windows\System32\Drivers\usb3Hub.sys [2013-4-16 207768]
R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-31 20800]
R3 WPRO_41_2001;WinPcap Packet Driver (WPRO_41_2001);C:\Windows\System32\Drivers\WPRO_41_2001.sys [2013-8-2 34752]
R3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
S2 CLKMSVC10_38F51D56;CyberLink Product - 2013/08/02 06:19:34;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2013-1-28 241264]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\Drivers\intelaud.sys [2013-4-16 35296]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2013-3-20 442368]
S3 Intel® Capability Licensing Service TCP IP Interface;Intel® Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2012-12-10 803872]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2013-2-8 273136]
S3 RTSPER;Realtek PCIE Card Reader - PER;C:\Windows\System32\Drivers\RtsPer.sys [2013-8-2 450632]
S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2013-4-24 29424]
S4 SymELAM;Symantec ELAM Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\symelam.sys [2013-9-4 23448]
.
=============== Created Last 30 ================
.
2013-09-25 18:24:00 -------- d-----r- C:\Users\Clifton\SkyDrive
2013-09-25 00:33:58 276144 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10217.bin
2013-09-21 20:16:11 94656 ----a-w- C:\Windows\System32\WPRO_41_2001woem.tmp
2013-09-16 05:23:35 -------- d-----w- C:\Program Files (x86)\Cobian Backup 11
2013-09-15 19:44:21 -------- d-----r- C:\Users\Clifton\Dropbox
2013-09-15 19:42:18 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Dropbox
2013-09-12 18:18:23 144896 ----a-w- C:\Windows\System32\tssdisai.dll
2013-09-11 00:43:59 -------- d-----w- C:\Users\Clifton\AppData\Local\CrashDumps
2013-09-09 04:13:25 -------- d-----w- C:\Users\Clifton\AppData\Local\Microsoft Help
2013-09-08 19:06:17 -------- d-----w- C:\Users\Clifton\AppData\Local\HPConnectedMusic
2013-09-07 20:22:52 19187712 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-09-07 20:22:51 18523648 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-09-07 10:19:17 78296 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-07 10:19:17 694232 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-07 10:05:08 -------- d-----w- C:\Windows\System32\MRT
2013-09-07 03:13:05 370688 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2013-09-07 03:13:04 215552 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2013-09-07 03:11:55 1113600 ----a-w- C:\Windows\SysWow64\MSAudDecMFT.dll
2013-09-07 01:24:35 830464 ----a-w- C:\Windows\System32\wbem\WmiPrvSD.dll
2013-09-06 22:38:57 1838080 ----a-w- C:\Windows\System32\DWrite.dll
2013-09-06 22:38:57 1421312 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-09-06 04:17:12 20992 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-09-06 03:06:30 70144 ----a-w- C:\Windows\System32\appinfo.dll
2013-09-06 03:06:30 112872 ----a-w- C:\Windows\System32\consent.exe
2013-09-05 18:33:23 861184 ----a-w- C:\Windows\System32\drivers\http.sys
2013-09-05 13:12:11 733184 ----a-w- C:\Windows\System32\win32spl.dll
2013-09-05 09:39:28 98304 ----a-w- C:\Windows\System32\apprepsync.dll
2013-09-05 09:39:28 87040 ----a-w- C:\Windows\SysWow64\apprepapi.dll
2013-09-05 09:39:28 74240 ----a-w- C:\Windows\SysWow64\apprepsync.dll
2013-09-05 09:39:28 68096 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-09-05 09:39:28 337408 ----a-w- C:\Windows\System32\wintrust.dll
2013-09-05 09:39:28 261120 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-09-05 09:39:28 1889280 ----a-w- C:\Windows\System32\crypt32.dll
2013-09-05 09:39:28 1568256 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-09-05 09:39:28 124416 ----a-w- C:\Windows\System32\apprepapi.dll
2013-09-05 07:10:38 2382336 ----a-w- C:\Windows\SysWow64\esent.dll
2013-09-05 07:10:37 2851840 ----a-w- C:\Windows\System32\esent.dll
2013-09-05 03:47:04 -------- d-----w- C:\ProgramData\Citrix
2013-09-05 03:46:59 -------- d-----w- C:\Users\Clifton\AppData\Roaming\ICAClient
2013-09-05 03:46:59 -------- d-----w- C:\Users\Clifton\AppData\Local\Citrix
2013-09-05 03:46:57 -------- d-----w- C:\Program Files (x86)\Citrix
2013-09-05 03:09:07 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-09-05 03:09:07 25088 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-09-05 00:10:27 -------- d-----w- C:\Users\Clifton\AppData\Local\CyberLink
2013-09-04 19:08:36 -------- d-----w- C:\Users\Clifton\AppData\Roaming\hpqlog
2013-09-04 04:45:05 796760 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtsp64.sys
2013-09-04 04:45:05 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys
2013-09-04 04:45:05 433752 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys
2013-09-04 04:45:05 36952 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtspx64.sys
2013-09-04 04:45:05 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1404000.028\symelam.sys
2013-09-04 04:45:05 224416 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys
2013-09-04 04:45:05 169048 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys
2013-09-04 04:45:05 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys
2013-09-04 04:45:00 -------- d-----w- C:\Windows\System32\drivers\NISx64\1404000.028
2013-09-04 02:41:19 -------- d-----w- C:\Windows.old
2013-09-04 02:05:16 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2013-09-04 01:04:52 -------- d-----w- C:\Users\Clifton\AppData\Roaming\NVIDIA
2013-09-04 01:01:03 -------- d-----w- C:\Users\Clifton\AppData\Roaming\.minecraft
2013-09-04 00:59:23 972712 ----a-w- C:\Windows\System32\deployJava1.dll
2013-09-04 00:59:22 1093032 ----a-w- C:\Windows\System32\npDeployJava1.dll
2013-09-04 00:59:21 108968 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll
2013-09-03 23:18:56 564432 ----a-w- C:\ProgramData\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-09-03 23:17:31 -------- d-----w- C:\Program Files\Microsoft Office 15
2013-09-03 23:01:19 -------- d-----w- C:\Users\Clifton\AppData\Local\Google
2013-09-03 23:00:59 -------- d-----w- C:\Users\Clifton\AppData\Local\Apps
2013-09-03 23:00:58 -------- d-----w- C:\Users\Clifton\AppData\Local\Deployment
2013-09-03 22:59:07 -------- d-----w- C:\ProgramData\TrueSuite
2013-09-03 22:57:05 148480 ----a-w- C:\Windows\System32\poqexec.exe
2013-09-03 22:57:03 132608 ----a-w- C:\Windows\SysWow64\poqexec.exe
2013-09-03 22:57:02 135680 ----a-w- C:\Windows\System32\appserverai.dll
2013-09-03 22:57:02 126976 ----a-w- C:\Windows\System32\RDWebAI.dll
2013-09-03 22:57:02 122880 ----a-w- C:\Windows\System32\VmHostAI.dll
2013-09-03 22:56:41 1437184 ----a-w- C:\Windows\SysWow64\GdiPlus.dll
2013-09-03 22:56:40 1690624 ----a-w- C:\Windows\System32\GdiPlus.dll
2013-09-03 22:55:50 50784 ----a-w- C:\ProgramData\Microsoft\windowsfiltering\Sqm\Manifest\Sqm3.bin
2013-09-03 22:55:05 -------- d-----w- C:\Users\Clifton\AppData\Local\Hewlett-Packard
2013-09-03 22:54:51 17536 ----a-w- C:\ProgramData\Microsoft\windowssampling\Sqm\Manifest\Sqm3.bin
2013-09-03 22:52:41 -------- d-----r- C:\Users\Clifton\Searches
2013-09-03 22:52:03 2842112 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-09-03 22:52:03 2620928 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-09-03 22:51:33 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Synaptics
2013-09-03 22:50:34 26624 ----a-w- C:\Windows\System32\ReAgentc.exe
2013-09-03 22:50:34 24064 ----a-w- C:\Windows\SysWow64\ReAgentc.exe
2013-09-03 22:50:32 -------- d-----w- C:\Users\Clifton\AppData\Local\Power2Go8
2013-09-03 22:49:54 -------- d-----w- C:\Users\Clifton\AppData\Local\AuthenTec
2013-09-03 22:48:43 -------- d-----w- C:\Users\Clifton\AppData\Local\VirtualStore
2013-09-03 22:48:26 -------- d-----w- C:\Users\Clifton\AppData\Roaming\Intel
2013-09-03 22:12:39 -------- d--h--w- C:\$SysReset
.
==================== Find3M  ====================
.
2013-09-21 20:16:11 34752 ----a-w- C:\Windows\System32\drivers\WPRO_41_2001.sys
2013-09-04 04:45:37 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-08-21 04:12:06 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-08-21 04:11:59 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2013-08-21 04:11:59 53760 ----a-w- C:\Windows\System32\UXInit.dll
2013-08-21 04:11:07 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-08-21 04:11:04 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-08-21 04:11:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-08-21 02:34:51 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-08-21 02:06:11 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-08-21 02:06:06 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2013-08-21 02:05:28 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-08-21 02:05:25 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-08-21 02:05:25 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-08-21 01:43:54 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-08-20 23:52:56 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2013-08-16 05:41:13 58200 ----a-w- C:\Windows\System32\drivers\dam.sys
2013-08-16 05:39:26 2371728 ----a-w- C:\Windows\System32\WSService.dll
2013-08-16 05:32:48 209200 ----a-w- C:\Windows\System32\NotificationUI.exe
2013-08-16 05:22:22 40448 ----a-w- C:\Windows\System32\wuapp.exe
2013-08-16 05:22:11 4917760 ----a-w- C:\Windows\System32\sppsvc.exe
2013-08-16 05:20:30 105984 ----a-w- C:\Windows\System32\WinSetupUI.dll
2013-08-15 22:43:21 35328 ----a-w- C:\Windows\SysWow64\wuapp.exe
2013-08-15 22:43:07 84992 ----a-w- C:\Windows\SysWow64\wudriver.dll
2013-08-15 22:43:07 126976 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2013-08-15 22:43:03 562688 ----a-w- C:\Windows\SysWow64\WSShared.dll
2013-08-15 22:43:03 159232 ----a-w- C:\Windows\SysWow64\WSSync.dll
2013-08-15 22:43:02 83968 ----a-w- C:\Windows\SysWow64\OEMLicense.dll
2013-08-15 22:43:02 167424 ----a-w- C:\Windows\SysWow64\WSClient.dll
2013-08-15 22:43:02 143872 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.dll
2013-08-15 22:43:02 124928 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-08-15 22:42:52 76800 ----a-w- C:\Windows\SysWow64\setupcln.dll
2013-08-15 22:42:47 91648 ----a-w- C:\Windows\SysWow64\sppc.dll
2013-08-03 04:30:14 4038144 ----a-w- C:\Windows\System32\win32k.sys
2013-08-02 13:41:35 443392 ----a-w- C:\Windows\System32\ReAgent.dll
2013-08-02 13:41:35 375808 ----a-w- C:\Windows\SysWow64\ReAgent.dll
2013-08-02 13:41:35 1011200 ----a-w- C:\Windows\System32\reseteng.dll
2013-08-02 13:17:45 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2013-08-02 13:17:45 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2013-08-02 13:17:45 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2013-07-09 08:04:07 120144 ----a-w- C:\Windows\System32\drivers\msgpioclx.sys
2013-07-09 06:18:21 439488 ----a-w- C:\Windows\System32\WerFault.exe
2013-07-09 06:07:17 2233168 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-07-09 04:25:45 385768 ----a-w- C:\Windows\SysWow64\WerFault.exe
2013-07-09 03:57:19 245760 ----a-w- C:\Windows\SysWow64\LocationApi.dll
2013-07-08 22:46:00 543744 ----a-w- C:\Windows\System32\wwanmm.dll
2013-07-08 22:46:00 414208 ----a-w- C:\Windows\System32\wwanconn.dll
2013-07-08 22:46:00 370688 ----a-w- C:\Windows\System32\Wwanadvui.dll
2013-07-08 22:45:16 312832 ----a-w- C:\Windows\System32\LocationApi.dll
2013-07-06 00:16:17 1025024 ----a-w- C:\Windows\System32\localspl.dll
2013-07-03 00:23:43 391168 ----a-w- C:\Windows\System32\Windows.Networking.BackgroundTransfer.dll
2013-07-03 00:23:12 778752 ----a-w- C:\Windows\System32\oleaut32.dll
2013-07-03 00:22:26 1300480 ----a-w- C:\Windows\System32\gdi32.dll
2013-07-03 00:11:23 268800 ----a-w- C:\Windows\SysWow64\Windows.Networking.BackgroundTransfer.dll
2013-07-03 00:11:02 551424 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2013-07-02 00:44:14 36288 ----a-w- C:\Windows\System32\drivers\WdBoot.sys
2013-07-01 22:08:49 247216 ----a-w- C:\Windows\System32\drivers\WdFilter.sys
2013-06-30 22:30:14 67072 ----a-w- C:\Windows\SysWow64\openfiles.exe
2013-06-30 22:29:22 77312 ----a-w- C:\Windows\System32\openfiles.exe
.
============= FINISH: 13:37:42.75 ===============
 
3. I do not have the original Windows 8 CD on me because my Laptop was bought online and shipped to me. 


#6 nasdaq

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Posted 28 September 2013 - 08:25 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Your DDS log is clean.

I'm not sure if this is you problem but you can have a look at this article and it may help you solve your problem.
http://www.bleepingcomputer.com/forums/t/507988/email-attachments-being-replaced-and-7-zip/

#7 csomers

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Posted 29 September 2013 - 02:44 PM

The link you sent me redirects me to this same page.

I'm not sure what is up, but there is still traces of virus on my computer. The "Window's Defender" for instance, is not a program I ever downloaded and became present after I got all the viruses. Also, the 7-Zip and email replacement problem still exists. Are you certain my computer is not still infected? 



#8 nasdaq

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Posted 30 September 2013 - 07:05 AM

Sorry about the bad link. This is the one I wanted to suggest.

http://kb.winzip.com/kb/entry/333/
===



Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.

  • IMPORTANT

  • If you click the Clean button all items listed in the report will be removed.

  • If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
  • ===

    As I previously said your DDS log is clean.
    Should you want to check for malware please execute these scans.

    thisisujrt.gif Please download
    Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
  • ===

    --RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
  • Third party programs if not up to date can be the cause of infiltration an infection.
    ===

    Please paste the logs in your next reply DO NOT ATTACH THEM.
    Let me know what problem persists.


#9 csomers

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Posted 01 October 2013 - 08:37 AM

# AdwCleaner v3.006 - Report created 01/10/2013 at 09:01:58
# Updated 01/10/2013 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Clifton - ENGINEONE
# Running from : C:\Users\Clifton\Desktop\adwcleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\Users\Public\Desktop\eBay.lnk
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16688
 
 
-\\ Google Chrome v29.0.1547.76
 
[ File : C:\Users\Clifton\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [1672 octets] - [01/10/2013 09:01:58]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1732 octets] ##########
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.3 (09.27.2013:1)
OS: Windows 8 x64
Ran by Clifton on Tue 10/01/2013 at  9:21:50.26
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{09E419AA-343D-40BD-9EEA-8BCE6767DE4A}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{09E419AA-343D-40BD-9EEA-8BCE6767DE4A}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\microsoft\Internet Explorer\SearchScopes\{09E419AA-343D-40BD-9EEA-8BCE6767DE4A}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{09E419AA-343D-40BD-9EEA-8BCE6767DE4A}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 10/01/2013 at  9:24:34.17
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
RogueKiller V8.7.0 _x64_ [Sep 30 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Clifton [Admin rights]
Mode : Remove -- Date : 10/01/2013 09:28:58
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standard disk drives) - ST1000LM014-1EJ164 +++++
--- User ---
[MBR] fd9c45f893067b4140b808bdc8664c76
[BSP] f5d2fdebf049248a4e68d20ee572f3c3 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_D_10012013_092858.txt >>
RKreport[0]_S_10012013_092734.txt
 
 
 
I did not remove the supposed add-ware because it seems like those are not relevant. The emailing issue persists. It seem that the files still get emailed... but they aren't recognized as the files they are supposed to be, and cannot be opened with the applications that are supposed to be able to. (i.e. word for a .doc file) Opened with notepad they are covered in extra symbols. I'm not sure if that is normal or not.
 
 


#10 nasdaq

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Posted 01 October 2013 - 09:11 AM


Did you have a look at this article.
http://kb.winzip.com/kb/entry/333/

What is of any help?

#11 csomers

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Posted 01 October 2013 - 09:27 AM

I have read it, but I'm not sure how to apply that information. WinZip is removed from my computer and since 7-Zip is a virus I'm not sure what trying to open the program would actually do. I don't use outlook as an email program and am not sure if that would apply to what I use as well. Any Suggestions?



#12 nasdaq

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Posted 01 October 2013 - 10:02 AM

7-zip is similar to WinZip.

http://www.7-zip.org/

I would remove it if it's giving you problem.
Check the Add/Remove Programs list.
===

Then reinstall Winzip and see if the problem persists.

. I don't use outlook as an email

What do you use?

#13 csomers

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Posted 01 October 2013 - 01:04 PM

I use mymail.purdue.edu/zimbra/ out of necessity.

 

The problem is that I never intentionally installed WinZip in the first place. It just came in with the other viruses at the time.

I removed 7-Zip manually using control panel (It obviously wasn't created by Igor Pavlov) and I emptied my recycle bin.

 

I check my email problem again, first, with the email cite I'd been using before, (mymail.purdue.edu/zimbra/) and the problem persists.

Secondly, I checked the problem with hotmail.com/Outlook and found that the files seemed fine. I don't know if the trouble is still there and just hidden, or if the problem doesn't exist for outlook. 

I also checked the problem with yahoo mail and found similar results to Hotmail/Outlook. The email file seemed to be clean.

 

Do you think that mymail.purdue.edu/zimbra/  is picking up on something the other two sites are not? Or do you think that the issue may be local to my Purdue University email account?



#14 nasdaq

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Posted 02 October 2013 - 08:15 AM

Do you think that mymail.purdue.edu/zimbra/ is picking up on something the other two sites are not? Or do you think that the issue may be local to my Purdue University email account?


I think you have proved that the problem is with the Perdue account.

You can try to contact the IT department at perdue or start a new topic in the Zimba forum.
http://www.zimbra.com/forums/

May be a reinstallation is required to reset it to it's original state.
===

We also have a forum for Web Browsing/Email and Other Internet Applications
http://www.bleepingcomputer.com/forums/f/14/web-browsingemail-and-other-internet-applications/

Someone with that type of experience with this program may be able to help you.

#15 csomers

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Posted 04 October 2013 - 08:15 PM

I'm going to wait to call the IT until I email using MyPurdue at my home computer. This will better confirm or deny if the problem is on this laptop or if it has somehow only affected my Purdue mail.  Is this a good idea?






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