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ComboFix Won't Get Past 'However, scan times for badly infected...'


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#1 boweasel

boweasel

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Posted 15 September 2013 - 01:40 PM

XP Media Center - SP3

Seems sluggish so I installed (this PC had no active antivirus) and ran MSE.  It detected and removed 2 Trojan Downloaders - ASX/Wimad.DC and ASX/Wimad.AZ.

 

I then ran a full Malwarebytes scan which found a Trojan Bredolab and removed it.

 

It was better, but still seemed less than ideal, so I downloaded ComboFix 13.9.14.1.  After disabling MSE's Real-Time scanning I ran it, and after going through the Recovery Console setup and the restore points creation it got to the screen where it informs me that scan times for badly infected machines may easily double.

 

Nine hours later it was still on that screen.  I redownloaded a fresh copy of CF (I experienced problems downloading it yesterday on all 3 PCs we have here, so I thought the application might be corrupted in some way), and rebooted into safe mode.  It still stopped before it hit Stage 1. 

 

I then ran a current install of TDSSKiller.  It found no malicious objects at all.  I then renamed ComboFix and tried running it again in safe mode.  No change - stopped before Stage 1.

 

Included are the 2 logs.  Any help would be greatly appreciated. 

 

The other thing I noticed is that about a half hour after I last attempted to run ComboFix in safe mode. I opened taskmge, and saw that a CF process called grep.3xe continued to use increasing amounts of RAM.  I finally killed the process after it hit just under 400 Mb, so I don't know what that means.

 

And BTW, I can find no option for any sort of spell checking (which your guide suggested I use before posting).

Attached Files


Edited by boweasel, 15 September 2013 - 02:01 PM.


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#2 nasdaq

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Posted 20 September 2013 - 08:38 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===


Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.




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