I was not referring to registry cleaners, but since you mention this I should explain that Bleeping Computer does not endorse the use of registry cleaners or optimizers. Registry cleaners if used improperly can render your computer inoperable. If you are going to continue to use Ccleaner I would suggest not using the registry cleaner portion of this software.
The registry is explained here.
Avast has a free antivirus which I use and find it more accurate that the paid for version of AVG which a friend gave me a copy of. http://www.avast.com/eng/programs.html
Let's hope that the people who reinstalled your copy of "Windows 7 set a new restore point after making the installation, if they did we may get lucky and be able to do a System Restore.
Click on the Start
In the Search programs and files box type System Restore.
Under Programs right click on System Restore, then click on Run as administrator
When System Restore opens click on Next
You should now see your restore points listed by time and date, click on a restore point prior to the time your problem started, then click on Next.
Click on Finish to initiate the the restore.
My significant other called to tell me that she is going shopping before coming home from work, so it looks like I will have more time, and maybe less money.
I'm hoping the the System Restore works, while I'm waiting to see how this goes I will check out another possible options.
The american fire was twenty miles away as the crow flies from our home. There was visible smoke for two weeks. This fire started on the north wall of the canyon which the north fork of the American rivers runs through. The wind blew it across to the south wall, otherwise it could have become a real problem for us here. The rim fire has become the third largest fire in California history, and is still burning.
I just noticed something odd, you are running the 64-bit operating system, but the Office updates are for the 32-bit operating system.
Edited by dc3, 15 September 2013 - 03:58 PM.