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#1 bucksiebaby

bucksiebaby

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Posted 14 September 2013 - 08:26 PM

HELLO - I  have Norton but it didn't catch the inksdata popup, which I assume is some sort of malware or virus....It is making my internet super slow and forces current pages to reopen. There doesn't seem to be any certain time that it decides to pop up except for when I open something like a new internet tab...I would like some help to remove whatever this is.....for some reason at Norton community, my start new thread link button isn't activated so unable to click on it...

Thanks Bucksie



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#2 noknojon

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Posted 14 September 2013 - 09:09 PM

Hello bucksiebaby  -
You have picked this up in your general browsing, but it should be simple to remove if you can access Control Panel.

Open Control Panel > Programs and Features and now Uninstall > Default Tab, DownloadTerms 1.0, LessTabs, TidyNetwork.com, WebCake 3.0, Selection Links and any other unwanted or recently installed programs from your computer.
 

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them.
NOTE : You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

[]Double-click on the Rkill desktop icon to run the tool.
[] If using Vista or Windows 7 right-click on it and choose Run As Administrator.
[] A black DOS box will briefly flash and then disappear. Average run time is 1 minute -

[]This is normal and indicates the tool ran successfully.
[] If not, delete the file, then download and use the one provided in Link 2.
[] If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.
NOTE. rKill.txt log will also be present on your desktop.
 

 

Please download Malwarebytes Anti-Malware Free (aka MBAM)
* Double-click MBAM -setup.exe and follow the prompts to install the program.
* At the end, be sure to Check for Updates to be so it is current
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Scan, then click Quick Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
If you are not sure of any items, post the log and ask if it should be removed.

Be sure to reboot the computer after you post the log.

 

 

Please download Junkware Removal Tool to your desktop.
*Shut down your protection software now to avoid potential conflicts.

*How To Temporarily Disable Your Anti-virus
*Run the tool by double-clicking it -
*If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
*The tool will open and start scanning your system.
*Please be patient as this can take a while to complete depending on your system's specifications.
*On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

*Post the contents of JRT.txt into your next message.Please download Junkware Removal Tool to your desktop.
*Shut down your protection software now to avoid potential conflicts.
*Run the tool by double-clicking it -
*If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
*The tool will open and start scanning your system.
*Please be patient as this can take a while to complete depending on your system's specifications.
*On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

*Post the contents of JRT.txt into your next message.

 

Enable your Antivirus program now -

 

Download Security Check by Screen317
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If any security program requests permission to access the Internet, allow it to do so.

 

Thank You -






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