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Samsung Laptop Won't Power On


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4 replies to this topic

#1 ppBlue

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Posted 14 September 2013 - 04:26 PM

Model # NP355V5C-A09UK.

 

My girl was watching a film and the "low battery" warning popped up.  The power supply was plugged in but switched off at the wall, when she switched it on the Laptop went blank.  Now it won't power on and none of the lights are coming on to say it's connect to a power supply, or charging, etc.

 

The battery and power supply is fine as we have two of these laptops and we have tested the battery and power supply.

 

Any help please?

 

Thanks.



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#2 dicke

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Posted 14 September 2013 - 08:15 PM

Hi,
The battery may have discharged to a point where it will not recharge correctly if the computer is running. Plug the adapter into the wall and into the computer and leave it overnight. Check in the morning to see if it will reboot. If not, a new battery may be in order.
Keep us posted

Stay well and surf safe [stay protected]

Dick E


#3 Netghost56

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Posted 14 September 2013 - 09:44 PM

you might also test the voltage on the power jacks of the adapter if the adapter is not working correctly it will not charge the battery. However, if what you say happened the way it did, you may have blown the fuse in the adapter which could have fried the laptop. I would tread carefully.

#4 ppBlue

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Posted 15 September 2013 - 03:43 AM

Hi,
The battery may have discharged to a point where it will not recharge correctly if the computer is running. Plug the adapter into the wall and into the computer and leave it overnight. Check in the morning to see if it will reboot. If not, a new battery may be in order.
Keep us posted

 

 

you might also test the voltage on the power jacks of the adapter if the adapter is not working correctly it will not charge the battery. However, if what you say happened the way it did, you may have blown the fuse in the adapter which could have fried the laptop. I would tread carefully.

 

I have put the battery from the broken Laptop into the working one [same model] and the battery works perfectly fine, the charger from the broken Laptop also works in the working Laptop.



#5 Netghost56

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Posted 15 September 2013 - 10:11 AM

I would then move on to testing whether your motherboard is actually getting power to it. The power jack could be fried, or the motherboard. If you can pull the hard drive and test it, and it appears to be working normally, then the only thing left is the motherboard.




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