Model # NP355V5C-A09UK.
My girl was watching a film and the "low battery" warning popped up. The power supply was plugged in but switched off at the wall, when she switched it on the Laptop went blank. Now it won't power on and none of the lights are coming on to say it's connect to a power supply, or charging, etc.
The battery and power supply is fine as we have two of these laptops and we have tested the battery and power supply.
Any help please?